I ordered SkinMedica HA5 Hydra Collagen Hydrator and didn’t open it until a few weeks after delivery, as I was still using my old product. Upon using it, I noticed a very unpleasant smell and develope... See more
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Buyer Beware. Placed my first & LAST order w/ Dermavenue about a month ago, paying add'l for fast shipping. I did Not get my order on a fast track & to date have never received all ordered items. I've... See more
I had been ordering Neocutis from Dermavenue for several years. Recently the day moisturizer has dramatically changed. While it use to be rather thin and easy to apply, it is now thick and stains yo... See more
It is very hard to navigate on this website. Too many pop ups and as you try to type something in the search bar, pop ups interrupt the experience and you end up clicking on something else. Also the s... See more
Company details
Written by the company
We sell online high quality, top of the line skincare and make up with physician grade ingredients. Brands such as Obagi, Neocutis, SkinMedica, iS Clinical and many more. We offer these skincare products online at a discounted rate.
Contact info
33 E. Orange Grove Ave, Suite#103, 91502, Burbank, United States
- 8008053752
- support@dermavenue.com
- dermavenue.com
Hasn’t replied to negative reviews
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It is an amazing product
It is an amazing product! My skin has never been healthier. I would recommend this product to anyone
I found this site relatively easy to…
I found this site relatively easy to use. I could only give it four stars because I got I confused with with your site and PayPal site. Maybe a definitive explanation would be best.
Very easy to access what I needed and…
Very easy to access what I needed and for a much better price !!!
Hope I like it
Ordering was quick. I did have some trouble putting in my card digits. But I will let you know how it works when I receive it.
Love your products and fair prices
Love your products and fair prices. Ordering my replacement Neocutis products was SO easy!
Ordering was simple
Ordering was simple, and client friendly.
Looking forward to receiving product.
Thank you.
I have been buying with Dermavenue for…
I have been buying with Dermavenue for a few months already.
I couldn’t be more happy.
Their customer service is outstanding and I receive my products very fast. Also their prices are better than other online stores and since I became their customer I always receive emails with discounts and gifts.
Respond
Respond! I made and order on the 8th and 16th, it is now the 21st and still no word on either order yet the money has been withdrawn from my account. I have been trying to get ahold of someone to fix this issue and tell me what happened to my order. And no response.

Reply from Dermavenue
expires in 7 months
Finally I received my order today. I had ordered two items. Hydra 5 B-Complex Cellex-C Enhancer with expiration date 2023- 07 where as Professional formulation for Cellex-C Advanced- C Serum is 2021-12. I am disappointed that it expires in less than 8 months. I will contact customer service to either refund or replace it with a longer expiration date .

Reply from Dermavenue
Great customer service and great prices…
Great customer service and great prices with coupons and rewards. Highly recommend!
Products were exactly as described and…
Products were exactly as described and the price was great!!
Where is my order
Where is my order? I paid for 1-2 day shipping and 3 days later you haven't even sent it out.

Reply from Dermavenue
I never received the product
I never received the product. It was out of stock so my order was canceled with no date for reorder. They did refund my money

Reply from Dermavenue
Love the variety of products
Love the variety of products, the ease of navigating the site and the ordering, the many special discounts, and the quick delivery of the products! It’s the best place to order all the beauty products you use!
I ordered my product on March 11th and…
I ordered my product on March 11th and still haven’t received my items as of April 7th. I calledl the company twice and was told they would let me know when they would resend and I have yet to hear from anyone. Frustrated and tired of chasing down my order!

Reply from Dermavenue
It is very hard to navigate on the website
It is very hard to navigate on this website. Too many pop ups and as you try to type something in the search bar, pop ups interrupt the experience and you end up clicking on something else. Also the sold out products don’t show as sold out in the search result, and when you click on it, you learn that the product is out of stock. It needs some work regarding user experience.
Excited to become a dermavenue customer
Great website, selection, including all the products I love, super sale. Easy checkout.
I love the wide range of skin care…
I love the wide range of skin care products and brands Dermavenue has to offer.
I ordered Skinmedica moisturizer
I ordered Skinmedica moisturizer. It was easy to order and should arrive in 2 days. I have ordered before and will again.
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