Design Einstien Ltd  Reviews 70

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service polite friendly efficient staff, carried out my project exactly as I requested Could not be happier with the end result/product Highly recommended

Rated 5 out of 5 stars

I'm very happy so far with the service I've received from Deseinstien. My rep Ben is excellent, he follows up with me almost daily without me having to hunt anyone down, and he is very fun and nice. O... See more

Company replied

Rated 5 out of 5 stars

Quick and efficient process from start to finish! As soon as I visited the website I was contacted via the online chat. I explained what I needed and everything was organised and paid for through t... See more

Rated 5 out of 5 stars

Great communication and attentive to requests and details. More customers focus. They listened and ready to please. They made me confortable and are very patient. They also make sure that you are 200%... See more

Company details

  1. Advertising Agency
  2. Graphic Designer
  3. Marketing Agency
  4. SEO Service

Written by the company

A digital marketing and design firm that assists small businesses in developing an online presence in today's society.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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Rated 5 out of 5 stars

Very collaborative and patient team

Very collaborative team, they’ve brought my idea to life no matter how many drafts it needed 👍 would recommend highly

March 28, 2024
Unprompted review
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Reply from Design Einstien Ltd

Thank you so much for positive feedback, This means a lot to us!!

Rated 5 out of 5 stars

Excellent services.

April 15, 2023
Unprompted review
Design Einstien Ltd  logo

Reply from Design Einstien Ltd

Thank you for your feedback! We're delighted to hear that you found our services excellent.

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Rated 5 out of 5 stars

Fantastic website great experience

March 14, 2023
Unprompted review
Design Einstien Ltd  logo

Reply from Design Einstien Ltd

Thank you for the positive feedback on your experience with our services. We're glad to hear that we could provide you with a fantastic experience. We appreciate your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

I'm very happy so far with the service…

I'm very happy so far with the service I've received from Deseinstien. My rep Ben is excellent, he follows up with me almost daily without me having to hunt anyone down, and he is very fun and nice. Other companies will abandon you after payment, this is not at all how I feel working with these folks! The company is affordable, and its service and products exceed my expectations. Will likely continue doing business with them.

January 17, 2023
Unprompted review
Design Einstien Ltd  logo

Reply from Design Einstien Ltd

Many thanks for your feedback and a fantastic review. The team appreciates your valuable feedback during the project making it a success for all of us. All the best with your venture. We are here for any further assistance when required.

Rated 1 out of 5 stars

We paid £580 for a animation video…

We paid £580 for a animation video which never got completed and lost all the money as they refused to give it back

Their portfolio was also false, they were using other creators work as their own

Would avoid at all costs

February 2, 2022
Design Einstien Ltd  logo

Reply from Design Einstien Ltd

Dear Chris,

Thank you for bringing your concerns to our attention regarding the animation project we completed for you. We apologize for any inconvenience or dissatisfaction you may have experienced with our services.

We have thoroughly investigated your concerns and have found that the project was delivered to you after your approval. Additionally, it is our policy that revisions cannot be made after approval has been given. We apologize for any confusion or misunderstanding regarding this matter.

Regarding your concern about our portfolio, we want to assure you that we do not use other creator's work as our own. However, we do apologize if there was any confusion or misunderstanding regarding our portfolio.

Regarding the refund, please note that our refund policy clearly states that refund requests are subject to our terms and conditions, which include a time limit for submitting refund requests. As you have raised this issue after 11 months of receiving the product, we regret to inform you that we cannot process a refund at this time.

We value your business and want to ensure that all of our clients are completely satisfied with the services we provide. If you have any further concerns or questions regarding the project or our services, please do not hesitate to contact us.

Thank you for choosing us for your animation project, and we hope to have the opportunity to work with you again in the future.

Best regards,

Ben Morley
Sales head, Design Einstien

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Rated 5 out of 5 stars

We required a new company logo and came…

We required a new company logo and came across this company online. Daniel was wonderful and worked with us from start to finish and kept in touch all through the process supporting and advising different ideas and looks ..

Can’t recommend them enough if you’re looking for a logo, animated logo and business cards

October 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Initially I started our design journey to help set up our unique business design.

Initially I started our design journey with Adrian but due to unforeseen circumstances Adrian left us. However he and Amanda made sure the transition from one colleague to another run smoothly ending in us getting our unique design. We also received some complementary stationery along the way with the editing all finalised by DesignStein Studios.
Thank you for all you patience & help. It’s been a pleasure. Looking forward to working together again in the future

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very easy to deal with and very…

Very easy to deal with and very informative with great communication from Amanda, answered any questions i had to put me at ease with the design team.

Will definitely use again.

Thank you Amanda

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Quick and efficient process from start…

Quick and efficient process from start to finish!

As soon as I visited the website I was contacted via the online chat. I explained what I needed and everything was organised and paid for through the chat. Then I was contacted within the hour to finalise ideas, receiving the logo files the next day. Highly recommend this service as they provided exactly what we needed in minimal time!

September 13, 2022
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

First time that I have worked with a design company and enjoyed working with the lovely Amanda, she surely added value to my final design. She was professional, experienced and took all my ideas into consideration.
I would highly recommend their expertise in the industry and would definitely use them for future projects.

September 9, 2022
Unprompted review
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Rated 5 out of 5 stars

I engaged for a logo design

I engaged for a logo design and the quality and turn around time was pleasing. The design was discussed so that Amanda could understand the brief and delivered a concept image which we discussed some minor tweaks before the final logo was sent through swiftly, and to our satisfaction.
Thank you Amanda.

September 6, 2022
Unprompted review

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