Desenio Reviews 

frame received it was wrong size they charge £9 to return it - will not be ordering from here again that is for certain

Everything arrived in great condition and in good time. The website is really good to use. Can refinement recommend. I've just gone back for a second order!

Bought a voucher for a Christmas present on 10/12/25 and I am still waiting. This company has my money but Christmas has been and gone!
It is not good enough for them to just tell me to be patient!

I’m really happy with my latest Desenio order ✨ The posters arrived well packaged and in perfect condition, and the print quality is beautiful the colours are rich and look very elegant. Everything looks exactly like on the website and fits perfectly into my interior. I’ll definitely be ordering again 🤍

My first order arrived today and so happy with it! Great delivery times and well packaged. The prints look great in the frames I ordered with them. Customer service team were incredibly helpful and responded quickly even at this time of year! Couldn’t be happier, thank you.

very good search tools and easy to check out. I found lots of options for my walls. Cannot comment on products yet. this review is just for the online shopping experience.

This order was delivered with water damage to the product. The package was left on my doorstep under a porch during a heavy rainfall. The packaging was damaged. The items have been left with ripples from water damage. Why are paper items delivered in cardboard boxes, why can't they be wrapped in recycled plastic instead.

In addition to the images having poor quality. On both pictures there are areas that are simply faded and non existence, as if the printer ran out of ink and yet in the same area, the ink is vibrant for other details. For instance one picture the left hand side in the foreground has such low resolution and is faded to the point there are no details at all. Yet on the other side of that same picture- the resolution is better and the details are present. This image is not depicted like this online.

I would like a refund as I'm not happy with these items- as I can't trust that better quality items will be sent out if an exchange.

The chat team doesn't answer- only given a case number, that is not responded to. So I'm putting a review here instead.

Order no 26573046

The prints are quirky and fun, but I don't understand how they're still around- as the quality doesn't match up. The prices do not reflect the poor quality of products they're selling.

The great choice of prints very quirky and different love love this site , if you want to showcase your walls with different individual designs then this is the go to site . Also very reasonably priced , you can decide if you want the frames or without, price wise it's your choice 👍

I placed an order for several prints and a frame totalling approximately £150. Your website advertises an estimated delivery time of 3–6 days; however, it has now been over a month since the order was placed.

Following two failed delivery attempts—during which the courier repeatedly rejected the shipment and returned it to you—and with no clear explanation from your team as to why this was happening, I lost confidence in your ability to successfully deliver my order. As a result, I requested a refund and chose to take my business elsewhere with a company that can reliably deliver the products I paid for in a reasonable timeframe.

Today, two days after making that decision, I received an email informing me that my refund has been initiated and that it may take up to 14 days to process. Given that I never received the goods, being told the refund may take up to 14 days is completely unacceptable. After a month of failed deliveries, no clear explanation, and consistently slow responses, I have no confidence in this company’s ability to deliver or handle issues properly.

Returning to Desenio to make a new poster out of one of my photos. I was very happy with the print and paper quality for the last one.

A great selection and easy to use filters at good prices Regularly shop here and have always been delighted with my purchases

Ordered some prints which arrived creased. They offered to replace them and they arrived worse than the first order. Tried to contact customer service on their chat line. I received a message to say no advisers available but someone would email me. Not received anything back. Rubbish service.

Great web site with comprehensive choice to suit all tastes. Excellent service. Thank you Desenio.

Just love the vast collection of prints and canvases.So much to choose from and very affordable.

Amazing. Great quality, nicely packaged and delivered in good time.

I needed to return an item that took nearly 2 weeks to arrive so was too late for its purpose… return fee is £9.90!!!! For something I paid £16 for 😳. Absolutely ridiculous. I will never use this company again and will actively discourage my friends from using it. Shocking

Very easy to order and print delivered on time