Desertcart MENA Reviews 

If I could give it 0 stars I would. I manufacture my own jewellery and constantly see that desertcart (all sites all over the world) have harvested my listings – including desertcart.de. They are breaching my Trademark, my copyright and my design rights. I don't even sell abroad, so any customers ordering via their website, wouldn't EVER get the products as I would never deliver it! They are therefore reported by me, every time I see one of my products on their site to Google - who take down the ability for the search engine to view the page from the search engine. Unfortunately, this doesn't stop unsuspecting customers who may see it on desertcart paying money to desertcart for any of my products - these people will never get the product.
I have complained about their breach of copyright and trademark laws direct to desertcart often- who don't reply.

This company seems pretty close to a scam. My experience:

- Ordered a coffee table and stud finder.
- The website was so broken that I couldn't log in or view my order page
- A few days after ordering, they emailed me to let me know that they needed to charge an additional €136 for delivering a bulky item, which wasn't mentioned or made clear at the original order page
- I let them know that that was too much (as it was about half what the original order was worth) and cancelled, asking for a refund.
- They refunded me for the bulky item, and said the other item was out for delivery
- After a month I checked in with them on the status of the second item, and got no response
- I finally was able to view the order page and found out both items were cancelled, though I was only refunded for the first
- I emailed again asking about this difference and for my money back, and was ignored once more
- I found through Google that my entire support ticket was viewable on the public internet, including an image with the last 4 digits of my payment card.
- I'm now in the process of disputing the transaction with my bank account, still having not received a response from them

Honestly the worst customer experience I've ever had, and this entire site/company clearly shows total incompetence given the clear privacy/data breach violations, and I wouldn't be surprised if the issues/misdirection is intentional to skim some extra money given my experience with them.

They provided great service with prompt shipment and good communication. Lots of products on here as well. Highly recommend using them and I will continue to use them.