Design a sign Reviews 59

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I WISH I COULD GIVE negative ZERO STARS I should have read reviews before I made this purchase. This is the worst board I have ever seen lack quality and luster, and they did not trim off enough board... See more

Rated 1 out of 5 stars

Thank you for replying. Why could you not respond to my letters and messages? I tried to contact you, but nothing. In the end, I reported the matter to the Financial Ombudsman, and at the same time, I... See more

Rated 5 out of 5 stars

Despite a mix-up with the shipment and the delay it caused, I am utterly pleased with my signs! Great prices, great customer service - and thank you for even sending out of country. Despite my bra... See more

Rated 4 out of 5 stars

Unfortunately, the first sign sent was very poorly put together and the screw holes did not align. The second replacement sign was much better, but the coloured backing was already damaged when delive... See more

Company details

  1. Business Services

Information provided by various external sources

Design A Sign is your one stop signage shop for all your Signage, Design and Print.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

59 reviews

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Rated 1 out of 5 stars

I WISH I COULD GIVE negative ZERO STARS…

I WISH I COULD GIVE negative ZERO STARS I should have read reviews before I made this purchase. This is the worst board I have ever seen lack quality and luster, and they did not trim off enough board around the person. Absolutely disgusted and appalled!!!!! READ REVIEWS PEOPLE BEFORE YOU PURCHASE AND CLEARLY STAY AWAY THIS COMPANY

October 27, 2023
Unprompted review
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Rated 1 out of 5 stars

A weak and mendacious responce.

Thank you for replying. Why could you not respond to my letters and messages? I tried to contact you, but nothing. In the end, I reported the matter to the Financial Ombudsman, and at the same time, I wrote to you. Your response to Trustpilot is just flannel trying to look like you care.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

We recently ordered a sign for our shop…

We recently ordered a sign for our shop front but it got damaged in transit. The team at design a sign instantly set me a replacement and communication was great.

Our sign i perfect and I worked with the design team to amend colours slightly to fit how I wanted it to look.

Great service and great product

April 4, 2022
Unprompted review
Rated 1 out of 5 stars

Incorrect product & totally ignored

Disappointing downturn in quality. After using this site before and getting a decent quality product and good service, I used them again to place another order for more of the same signs.

Approved the artwork proof, but when the signs were delivered, half the artwork was missing and hadn't been printed. After multiple attempts to get in touch, they just completely ignored me. They then also ignored my approach via Paypal and have now had to escalate this to Paypal dispute resolution.

Shocking behaviour to supply a blatantly incorrect sign, and then ignore any attempt to get in touch.

October 24, 2022
Unprompted review
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Rated 1 out of 5 stars

Appalling service and products

Appalling service and products. The major part of the order wasn’t delivered and most of the remaining were of terrible quality. Some signs even had the mounting holes drilled through the printed logo! Absolutely no response to any emails and I’ve had to resort to my bank to recover the cost of the missing items.

September 29, 2022
Unprompted review
Rated 1 out of 5 stars

Really poor service and products

Only part of the order has ever been delivered and I have had no response to my emails. Also, the acrylic signs that they did deliver have had the mounting holes drilled through part of the printed logo, which will be covered further by the caps of the stand-off mounts. I have tried to contact them to resolve the issues but had no response.

October 17, 2022
Unprompted review
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Rated 5 out of 5 stars

I found Design a sign really good with…

I found Design a sign really good with their communication. When I called them, I got to speak to someone and they were able to discuss my design, timelines and delivery.
The quality of my sign is lovely. No sharp edges, clear printing and good colours. I would definitely recommend this company.

October 21, 2022
Unprompted review
Rated 1 out of 5 stars

Very Poor

Very Poor. I don’t even they genuine site. We ordered 2X signs back in August and paid £490. We haven’t received the signs till today. Don’t order anything from these people. I am going to report this and takiya further. From August22 to date 21th October 2022 they haven’t sorted anything.

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great Experience!

The team were really helpful in the design stage of the sign, and then it arrived exactly as described and in good time.

November 1, 2021
Unprompted review
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Rated 5 out of 5 stars

Exactly what I ordered

It was a bit slower to deliver than anticipated but when it has arrived, the sign is exactly as I wanted it to be. The exact style, weight and design. It was also packaged extremely well

October 19, 2022
Unprompted review
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Rated 1 out of 5 stars

Do not use them!!

No communication unless I chased it up, far longer than the lead time even tho I specifically contacted them to say a date I needed it by, they barely responded but only to be rude. they didn't send me a tracking number, I ended up having to claim a refund through PayPal.

August 17, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful

Absolutely disgraceful. DO NOT BUY FROM THIS COMPANY.
I don't know if it's just a major scam - but something is very wrong here.
Customer service hung up in the end - all because I wanted a tracking number and confirmation my order has gone out. They also promised this to me a couple of days on ago on the phone, but no correspondence followed.

Really disappointed that people can do this and take advantage of small businesses.

October 14, 2022
Unprompted review

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