I think they have closed shop and…
I think they have closed shop and milking money and con people. If you dont believe me try calling them ...no one ever picks up ur call . And my order is stuck with them for nearly a year now
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I think they have closed shop and milking money and con people. If you dont believe me try calling them ...no one ever picks up ur call . And my order is stuck with them for nearly a year now
I ordered a couch from Design Distrikt based on the advertised 6–10 week delivery time, which was also confirmed in my order confirmation email. After purchase, I received no proactive updates.
When I contacted them in week 9 to ask about delivery, I was told there is an additional 6-week “grace period” after the 10 weeks. This is not clearly communicated during checkout and is buried in the legal terms.
Communication since then has been minimal, with repeated responses that they have “no news from the manufacturer” and no estimated delivery date.
Next week marks the end of the full 16 week period, and I still have no confirmed delivery date. I have also informed them that I need advance notice to arrange being home for delivery, but no clarity has been provided.
If you are relying on the advertised delivery timeline or expect proactive customer service, be cautious.
This is the first time I give a 1 star rating 😞
I placed an order for a bed over 5 months ago with an advertised delivery time of 6 to 10 weeks. We are now at week 21, and I still have no bed, no refund, and no clear answers.
Despite multiple follow-ups, all I’ve received are polite but blatantly dishonest email responses filled with empty promises and shifting delivery dates. Every time I ask for clarity, I get the same vague reassurances that “it’s on the way” or “delayed due to unforeseen circumstances.” At this point, it’s clear I’ve either been scammed or the company is grossly incompetent.
I will initiate legal proceedings to recover my money and claim damages for the time, stress, and inconvenience this has caused. This has been one of the worst online shopping experiences I’ve ever had.
If you value your time, money, and peace of mind, do not order from this store!!
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