DesignerOptics.com Reviews 

I had a pair of frames that I wanted an exact replacement of. Mine are 5 yrs old but love the style and color. I asked my Optician to see if she could find a replacement. She did. I had questions to assure I was getting the exact thing. The customer service person was so very helpful, knowledgeable, and professional. We ordered them and they are exactly what I wanted. They are great quality and I received many compliments when I wore the old pair so go with what works. It is hard to find glasses that have spring hinges, as many people like to switch frames often. I do not so my frames need to last.

Designer Optics had the frame I couldn’t find anywhere else. I loved the customization options and fabulous result. Recommend!
Also- the Fendi frames were unfairly characterized as flimsy. I wear them every day, hiking, biking, etc... Very strong

Not enough description to order the proper glasses. Customer service responded within 24 hours but doesn’t actually answer your question or resolve the issue.

These are the positives. They had a nice selection of designer glasses and they had a pair that I couldn’t get anywhere else. The price was very good. now for the negative. need more information on the description of your eyewear such as on the sunglasses are they polarized are they lenses made of glass etc… shipping was slow and what I mean by that is getting them onto the delivery truck so it could get to me. I don’t know why company say they made a label thinking that means they shipped the product. 

The Frames received are as advertised and described. No hidden fees. The quality of the lenses have been great so far.

DO NOT BUY FROM THIS COMPANY!!! THEY ARE A SCAM!!!!!!!!!!

I bought a watch in March 14 and they said it was back ordered until March 31. Come March 31 and I email the saying they better expedite my watch and THEY SENT ME ANOTHER EMAIL SAYINGNIT WAS BACKORDERED UNTIL APRIL 13!!!!

THIS COMPANY IS A SCAM AND WONT GIVE ME MY MONEY BACK

I was able to get a pair of Smith 4D Mag XL goggles for a great price, and even though the listing showed them as backordered, they arrived much faster than expected. The goggles fit well and look great. Overall, a really good experience and I would definitely buy from them again.

Beautiful Prada glasses from Italy at an amazing price. Can't be beat.

I am very happy with my new glasses! The frames are gorgeous and very lightweight, I can see clearly from the lenses. The turn around time was a bit long, but not a deal breaker. Will order from DesignerOptics again!!

Best prices out there. Easy to order. Excellent communication throughout the shipping process. Couldn’t be happier!

I purchased Versace sunglasses at a great price. They were authentic and true to their word on 5-10 day shipping. Arrived in time for my daughter’s birthday and she loved them! 1st rate customer service. Will buy here again! Thank you!

Shipped damaged item that was used. Wouldn't accept return for refund or exchange. Avoid.

They kept me in the loop and communicated via e-mail through the entire process. The frame I ordered was an exact match for the one I was repairing. The price was extremely low and the shipping was fast.

Product quality is good, shipping experience was poor. It took 15 days to arrive. It's supposed to ship within 1-5 days, on day 9 I sent an email. Miraculously, it shipped the next day. Then came a day later then tracking info said.
Glasses are good, price was good but 15 days shipping is an eternity in today's retail environment.

I ordered a frame on February 27, 2026 with a promise time of 1 week delivery that’s why I pushed through and made the purchase. Today is March 11, 2026 and I have not received the frame. DHL tracking which was last updated march 6 indicated that the Product is in Whittier CA. I live in Mission Viejo so I was hopeful that in 3 business days that I will get it. When I didn’t receive it on Monday, March 9, I emailed support and was informed on March 11 that it was delivered per tracking but I didn’t get it. After an hour or so, another email came in saying that DHL sent back the product. Another tracking update came in saying it was just sorted in USPS Brooklyn NY.
Never will I order from this company again and nobody else should, unless you want to experience the same inconvenience that I experienced. You’ve been warned. There should be a 0 star rating, I would’ve ticked on that.

Ordered a Seiko Quartz watch. DO did not check watch B4 shipping. Shipped watch with a DEAD battery. I had to take my new watch to a watch repair for a new battery. Cost was $32! Called customer service and was put on hold for over 40 minutes. Automated system that said I was next in line with a wait time of 14 minutes. Two minutes later same message telling me I was 3rd in line and my wait time was 5 minutes. DO never answered my phone call. I don't recommend doing business with DO.

It took over a month to receive my glasses. But when I received them they looked awesome. Well worth the purchase.

Easy to use checkout. Order was correct and arrived very quickly. Well packaged and even came with a really nice hard case. Definitely will use them again in the future.

I was billed for an order and NEVER received the frames.
I sent multiple emails but received no response.
refund the money or ship the frames!!!!
I strongly recommend staying away from this company.

Don't do business with this company. It took filing a dispute with my credit card for someone from the company to contact me!
I placed an order with Designer Optics in early February, and after calling and emailing with no response, I disputed the charge on my card. I received a call about my order today. The representative was reaching out because they had gotten a notification from American Express that I disputed the Designer Optics charge to my account. The representative claimed that Designer Optics had started my order but could not proceed until I resolved my dispute. I asked when they had started my order, and the answer was "Yesterday." My order was not processed for nearly a month and then only AFTER they received a dispute from American Express. It appears that without threat, they had no intention of working on my order.
Save yourself the time and trouble. Stay away from Designer Optics.