Excellent service. Next day delivery. Had one radiator where I’d ordered the wrong size. They arranged collection (at no charge), and provided a refund promptly. Ordered the correct size and again ne... See more
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Review summary
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We were so lucky to find these rads to replace two existing , fitted perfectly . Delivered within in few days with very good info on delivery position & time . Pity I can’t add picture 😊
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Having just had a new kitchen fitted we had been searching for a towel rail to finish things off. We came across the coloured products. The communication with Designer Radiators Direct was first class... See more
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Brilliant service from start to finish. Prices are genuinely competitive. I have ordered 8 Radiators to replace old ones. Have been kept updated the whole way — fast dispatch, secure packaging, and... See more
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Company details
About Designer Radiators Direct
Written by the company
Designer Radiators Direct is the one-stop-shop supplier of affordable designer radiators, towel radiators and accessories. Catering to all rooms in your home or commercial space, we aim to bring our customers only the best in designer radiators.
An Unbeatable Range of Radiators
At Designer Radiators Direct, we showcase an unbeatable range of radiators carefully created from a hand-picked selection of over 20 premier brands. Offering an array of exceptional traditional, bespoke, standard and designer radiators in a variety of colours, finishes, sizes and types to suit your need - we guarantee satisfaction.
Free UK Mainland Delivery
Along with boasting an enormous range of radiators in UK, we deliver your radiators right your doorstep, ensuring comfort, simplicity and efficiency every step of the way.
Leave Us Your Feedback
We value your feedback tremendously because it lets us know if we are on the right track or if we need to improve any areas of our service. Thank you for taking the time to help us become a better company for the future.
Written by the company
Free UK Delivery
Free delivery to UK mainland addresses when you order from Designer Radiators Direct.
*For Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates.
Contact info
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, United Kingdom
- 01772 395333
- enquiries@designerradiatorsdirect.co.uk
- designerradiatorsdirect.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Designer Radiators Direct
Hi Stuart, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Colin, thanks again for taking the time to speak with me just now. I’m very sorry for the issues you’ve experienced with your order.
I’ve emphasised the urgency to our customer service team, and your order will be re-despatched with delivery scheduled before the end of the week.
We’ll be in touch to confirm once everything is set. Thank you for your patience - Cameron, Sales Manager
Towel rail to fit radiator
Towel rail to fit radiator fits my horizontal flat radiator which is what I needed. Excellent
November 18, 2025
Reply from Designer Radiators Direct
Hi Malcolm, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Delivery arrived intact haven't opened…
Delivery arrived intact haven't opened yet but sure it will be great
November 10, 2025
Reply from Designer Radiators Direct
Hi Sharon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
I highly recommend
I highly recommend for anyone looking for a reliable, efficient, and stylish radiator. From the quality of the product to the excellent customer service and installation experience, they’ve definitely earned my trust. I’ll be returning for future purchases and recommending them to friends and family.
November 28, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Sean, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Brilliant service from start to finish
Brilliant service from start to finish. The website is easy to use, the product info is clear, and the prices are genuinely competitive. I ordered a radiator and was kept updated the whole way — fast dispatch, secure packaging, and it arrived exactly when they said it would.
The quality is excellent too. You can tell they only stock solid, reliable products, and the customer support is actually helpful, which is rare these days. If you need radiators without the hassle, this is the online shop to use. Highly recommend
November 27, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Glen, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great service and products
Great service and products, will be recommending!
November 3, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Chloe, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great product
Great product, great service. Would recommend to anyone looking for quality heating products
October 30, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Simon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Bathroom Radiator
Went Into the showroom looking for a radiator for my bathroom, the staff were very helpful in helping me with what type I could use in there and gave me a really good price, credit to them and the owner.
November 27, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Carl, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Tom, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
New Rads
Bought some new radiators 2 weeks ago, wasn’t 100% sure which I should buy. Lewis took time to talk through all possible options and advise. Was impressed that he didn’t just recommend the most expensive
November 5, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Was really helpful taking my order…
Was really helpful tracking my order after the courier delayed my items. Couldn't fault them, down to earth people, very kind! Great service, thank you
November 27, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Cherie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Jade, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Returning customer
2nd purchase, good showroom and knowledgable staff. Even made me a cup of coffee whilst i was looking around ! Lewis took time to explain the different options for my utility room, ended up with an electric which saved on the plumbing. Would highly recommend
November 28, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Michael, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Dan, we’re sorry you’re disappointed, but we must clarify that the radiator supplied was exactly as shown on our website: a cast iron, freestanding model with feet and no brackets, not designed for wall mounting. This was clearly discussed with you in March.
As a made-to-order item, it is non-returnable unless faulty or mis-described, which is not the case here. We always strive to be clear and fair with our customers, and respectfully disagree with the accusation made in this review. Thank you - Designer Radiators Direct
2 Radiators delivered without a valves…
2 Radiators delivered without a valves and they did not mentioned it before purchase had to order them for extra cost ie £40 for 2 and call a plumber to come again to fit them for extra cost , will not use them again !!!! Absolutely a rip off as it cost me £100 extra to call a plumber to return and fit them !!!! Keep away from this company !!!!!
November 3, 2025
Reply from Designer Radiators Direct
Hi Mr Hassani, thanks for your feedback. We do state in the product description that this radiator does not come with bleeder valves as standard. They do need to be purchased separately.
We’re sorry for any inconvenience caused and appreciate your understanding. If there’s anything else we can help with, please let us know. - Designer Radiators Direct
The customer service was great
The customer service was great, I had to return 2 as I had ordered the wrong size, the person I spoke to on the phone was really helpful and the email responses were quick and helpful. I am so pleased with the radiators, they look amazing. Would definitely recommend this company
November 6, 2025
Reply from Designer Radiators Direct
Hi Jo, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Helped us fix our electric radiator
Our electric radiator that we purchased over 4 years ago, was not working. Design radiators Direct contacted the manufacturer and solved the issue, enabling us to quickly fix it and get it working.
November 19, 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Lois, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Steve, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Excellent advice from the wonderful people at DRD. The radiator is very well made and looks stunning.
Excellent advice on the correct sized
October 27, 2025
Reply from Designer Radiators Direct
Hi Pauline, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
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