Designlab365 Reviews 41

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I had an excellent experience working with DesignLab365 on my Esty shop launch. Joshua handled everything from store setup to creating high-converting optimised listings designed to attract the right... See more

Rated 5 out of 5 stars

Five stars all day! This company delivers top notch customization and prompt customer service. They’re thorough, detailed, inquisitive, skilled and talented. They know what you need if you give the... See more

Rated 5 out of 5 stars

I had a great experience working with Designlab365, especially with uth their team member James. He helped me step by step with with my Amazon account, First he did proper product research and fou... See more

Rated 5 out of 5 stars

Thanks to DesignLab365, my TikTok Shop is booming! They handled everything-product upload store setup, and even creative content ideas for TikTok ads. My engagement and sales have grow beyond expectat... See more

Company details

  1. Design Agency
  2. Business and IT Consulting Agency
  3. Graphic Designer
  4. Marketing Agency
  5. Software Company
  6. Website Designer

Written by the company

We're a team of passionate digital specialists that are truly committed to the success of our clients. As your business partners, we help you conquer the digital space and grow your business online. With our industry knowledge and creative prowess, we help you engage with your customers at every step of the journey: from the moment someone searches for your product or service to discovery, check out, and beyond. We never take shortcuts and we’re 100% committed to results. We believe that’s what makes us the best digital marketing agency in the United States.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

41 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This is a scam. Buyers beware.

They seem well-versed in the correct verbiage to use and answered intensive questions but, when it was time to pay my deposit, they asked me what service I would use. I requested PayPal as it’s the best to safe guard for services and they also offered it as one of the methods of payment. They told me they would send the link over. After I got off the phone they stated that PayPal was down for maintenance and to please pay through a Stripe link instead. That was a flat out lie. PayPal is up and functional. My e-commerce business utilizes PayPal as a payment option so I would know immediately if it was down. I checked and logged into my PayPal just to be extra sure and it worked just fine. I also checked with service monitors (even though I knew they were lying I just wanted to be extra sure for this review) and it was confirmed that PayPal was working fine everywhere and had no issues.

After I told them I wasn’t interested in proceeding, they insisted that their PayPal was down but would be back up in a few days and they could help me then. I told them I was fine and would use someone else.

The only reason a business ever tries to steer you away from PayPal is so they can scam you. Make sure you don’t use these guys.

August 29, 2025
Unprompted review
Designlab365 logo

Reply from Designlab365

We appreciate you sharing your concerns and the opportunity to clarify. Our company does offer PayPal as one of the payment methods, along with Stripe, Zelle, Venmo, Cash App, and wire transfer — to give clients flexibility and convenience.

On the day in question, we experienced a temporary issue with our PayPal business account and offered alternative options so your project wouldn’t be delayed. We never intended to mislead or pressure you, and we understand if you preferred not to continue at that time.

To be clear, we are a legitimate business that has successfully delivered projects to clients worldwide. PayPal continues to remain one of our available and secure payment options, and clients are always welcome to choose the method they feel most comfortable with.

We regret any confusion caused and wish you the very best with your project.

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Rated 1 out of 5 stars

FRAUD

FRAUD. FRAUD. FRAUD.
This business is not even a legitimate business. It is operated by one individual who claim his name is "Mark Jones" with an Arabic ascent. This fraudulent business robbed me of $1500.00 promising to build an app they never did. I have already begun the process of reporting them to the FBI. They will be charged with wire fraud.
I promised them that after dealing with them, they may not be able to defraud anybody else in the future. Stay away from this individual. He is a fraud, a liar, a one-man fraud operation, not in the United States. DESIGN THIEF.

July 26, 2025
Unprompted review
Designlab365 logo

Reply from Designlab365

We are aware of this misleading and defamatory review and would like to set the record straight with facts.

The client, John, agreed to a $10,000 project that included both website and mobile app development. We professionally completed and launched the website as the first phase. After that, as per our mutual agreement, we requested a 50% advance to begin development of the mobile app.

However, John insisted on having the entire app built for only $1,500 — an amount far below industry standards and not aligned with the original agreement. We clearly communicated that we could begin work once a $3,500 deposit was made, which he refused.

Regarding the baseless and offensive remark about one of our team members “Mark Jones” and his accent:
We want to make it absolutely clear — all of our employees are based in the United States. We value diversity and professionalism and do not tolerate prejudice or racially motivated comments.

We stand by our work, our team, and our integrity. False accusations like these are being documented and may be addressed through the proper legal channels.

Rated 5 out of 5 stars

Digital Lab 365 created my business…

Digital Lab 365 created my business website, which is amazing. They are very talented and professional team, specially James Albert is so polite and did a outstanding job designing our website and flyers.
His creativity, attention to detail and professionalism exceed our expectations.
HIGHLY RECOMMEND!

December 10, 2024
Unprompted review
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Rated 5 out of 5 stars

I am incredibly impressed with the…

I am incredibly impressed with the exceptional work this company has done for me. They have crafted two stunning websites that perfectly capture my vision, and I couldn't be happier with the results. Their team demonstrates a high level of professionalism and attention to detail, ensuring that everything is accurate and polished. Additionally, their pricing is quite reasonable, making it accessible without compromising on quality. I truly feel valued as a client, and I wholeheartedly recommend this team; they will go above and beyond to meet your needs.

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great work

Great work. Very proffessional and acurate
Prices affordable and good. This guys will take care of you

October 18, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently had the pleasure of working…



I recently had the pleasure of working with James Albert on my logo and website project, and I couldn't be happier with the results! From the very beginning, James demonstrated exceptional professionalism and expertise.

He took the time to understand my vision and needs, offering valuable insights and suggestions that truly enhanced the final product. His attention to detail is remarkable, and the design he created is both visually stunning and highly functional.

James was always responsive to my questions and provided regular updates throughout the development process, which made me feel involved and informed. His ability to troubleshoot issues swiftly and effectively was impressive, and he always delivered on time.

Thanks to James, my logo and website not only looks great but also performs flawlessly. I highly recommend him to anyone looking for a talented and dedicated web developer. I look forward to working with him again on future projects!

Thank you, James, for your hard work and dedication!

October 11, 2024
Unprompted review
Designlab365 logo

Reply from Designlab365

Thank you so much Frank for your wonderful review! I truly appreciate your kind words and am thrilled to hear that you’re happy with your logo and website.

It was a pleasure collaborating with you and bringing your vision to life. Your clear communication and insights made the process enjoyable and rewarding. I'm glad that my suggestions resonated with you and added value to the final product.

I’m looking forward to the possibility of working together again in the future. If you ever need anything or have new projects in mind, don’t hesitate to reach out!

Thanks again for your trust and support!

Rated 1 out of 5 stars

Be cautious when dealing with this…

Be cautious when dealing with this agency as they may pressure you into signing a contract, taking your money, and demonstrating unprofessional and rude behavior. Be wary, as they could potentially be a scam.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

The web design and development services…

The web design and development services at Design Lab 365 are exceptional. They built a beautiful, responsive website for my business that not only looks fantastic but also performs flawlessly. The whole process was seamless, and their attention to detail was amazing!

September 20, 2024
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Rated 5 out of 5 stars

I worked with Design Lab 365 for a full…

I worked with Design Lab 365 for a full branding package, and the results were outstanding. They completely revamped my brand identity, from the logo to the color scheme and overall design elements. My brand now feels cohesive and professional. Highly recommend!

September 20, 2024
Rated 5 out of 5 stars

The social media marketing services…

The social media marketing services provided by Design Lab 365 have been a game-changer for my business. Their team created effective strategies that have significantly increased my engagement and following across all platforms. I've already seen a boost in sales!

September 20, 2024
Rated 5 out of 5 stars

Design Lab's 365 eCommerce custom…

Design Lab's 365 eCommerce custom website design was exactly what I needed. They created a user-friendly, aesthetically pleasing site that's optimized for conversations. The functionality is smooth, and my customers love it. Great work by their talented team!

September 20, 2024
Rated 5 out of 5 stars

My experience with designlab was great

My experience with designlab was great! They were very professional and eager to assist me in designing my website. They optimized my website for SEO and handled all of my content generation on Instagram, and meta! Would work with them again, 5/5

June 10, 2024
Unprompted review
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Rated 5 out of 5 stars

I'm thrilled with the exceptional…

I'm thrilled with the exceptional service from DesignLab365! Their expertise in design and e-commerce solutions is impressive, and their dedication to delivering top-notch results is evident in every aspect of their work.

I highly recommend DesignLab365 to anyone seeking a reliable and talented partner for their e-commerce needs. Their passion for innovative design and commitment to customer satisfaction make them a standout in the industry. Thank you, DesignLab365, for bringing my vision to life!

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Five stars all day

Five stars all day! This company delivers top notch customization and prompt customer service. They’re thorough, detailed, inquisitive, skilled and talented. They know what you need if you give them the idea. I’ve been using them for several months now and I will keep going back!! Still looking…look no further.

February 29, 2024
Unprompted review

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