Designs Raptor Reviews 

101
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I have been working with Design Raptors for nearly 5 years now to handle my website and hosting projects, and my experience has been overwhelmingly positive. When it comes to the price point,... See more

Rated 1 out of 5 stars

Designs Raptor- Octalogo Designes Eminant This company is not a company - the people are using alias names They take your money, just before completion of development steps and a workab... See more

Rated 5 out of 5 stars

I’m glad to choose Designs Raptor for my new startup web development. They also offered me a web server through which my website runs fast and smoothly. Their team members specially Joseph Mathews - H... See more

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Rated 1 out of 5 stars

If I could give them a zero..I would. Not only did they overcharge me for a very simple website, they then BLACKMAILED me and CRASHED the site when I wouldn't give them another $ 1,000 for supposed s... See more

Company details

  1. Software Company

Written by the company

We take products through every stage necessary for their creation – Product Discovery, Business and User Research, UX/UI Design, Prototyping, Usability Testing, and future Product Improvements.


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3.2

Average

TrustScore 3 out of 5

101 reviews

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3.2

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(101)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a scam

I started this project with design raptor in February 13, 2023 I was told project will take at most 4 months and I worked with them durning the process during the process there where additional charges on top of what I payed for the project purchase. I got to the point where the project manager was asking to money every week for something that has to do with the project I have proof of all transactions and have requested for a refund but the project manager isn’t helping so I reached out to the company from there main website and got a hold of a company manager and they said they will investigate it it has now been well over 30+ days and no response from him he doesn’t even respond to my emails. These people are complete scammer this was my first time trying to start a business and my experience was completely horrible 10k in loss as of now. So I would highly not recommend this company to anyone

April 7, 2023
Unprompted review
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Reply from Designs Raptor

Hello Altaaf,
I hope this message finds you well. My name is Michael Perry, and I'm reaching out as a customer success representative at Designs Raptor. I recently came across your review regarding your experience with us, and I want to express our sincerest apologies for the frustrations and inconveniences you've encountered.

I understand the significance of timely project completion and transparency in costs. Your feedback regarding additional charges and communication lapses has been taken seriously by our team. We strive to provide clarity and consistency in all our dealings, and your experience falls short of the standards we aim to uphold.

As a token of compensation, I'd encourage you to speak with our Head of Customer Reservation, you can discuss your case with him and even if you want a refund, he'd be the one to help you out.

To take this matter further and connect with the Head of Customer Reservation, kindly email me and I'll connect you.
michaelperry@designsraptor.com

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Rated 1 out of 5 stars

Stay Clear

I had begun the process of having a website for my business. I found these folks online and decided to move forward. The process began with conversations where I continuously declared my lack of knowledge in this area and, in turn, the need for their detailed guidance. They were very friendly but the work being done was very...disjointed and each part bounced from person to person and the building of the website took almost a full year!! To their credit, however they achieved it, the website was very good. Unfortunately, the costs continuously added up as it was hundreds for this and thousands for that. Communication by text is not really a professional system and after requesting communication by email I would receive some by email and some by text with no continuity. After all of the overcharging and poor communication, I decided to move the website (all of which I paid for including the physical server) to a local provided for ease of access and better communication. The Weblogies folks suddenly were nearly impossible to get in contact with or to receive communication from, never followed through with what was promised when I did get through. I had to pay a substantial "domain" fee but they were unable or unwilling to provide the information to me to be able to communicate with the domain provider for the purpose of moving the site. Some of the early on interactions were friendly but it always cost me more money and now I own a physical server somewhere that I will never see or use. Stay Clear is my strong advice.

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

Frauds, scam artists, international thieves. Don't use this company

SCAM... DO NOT BUY!!! I have lost thousands of dollars & months of time. They are all international: fake names, calling with fake numbers, fake texts, etc. They have fake people like "Sam Wilson" & "Steve Johnson" who will be your project managers. They can't write or understand English. Their team will schedule things at 8pm at night because they aren't located in the US even though they claim to be in Miami and New York. They said they were issuing a refund and never happened.

4 months into this and all I have is a paper.

November 2, 2023
Rated 5 out of 5 stars

I recently worked with Designs Raptor…

I recently worked with Designs Raptor for website development, logo design, and stationary printing, and I am thrilled with the results! Their team was incredibly professional, creative, and responsive throughout the entire process. They understood my vision perfectly and delivered a stunning website, a beautiful logo, and high-quality stationary that exceeded my expectations. I highly recommend Designs Raptor for their exceptional design services.

September 6, 2023
Unprompted review
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Reply from Designs Raptor

Thank you so much for your kind words and recommendation! It was an absolute pleasure working with you on your website development, logo design, and stationary printing projects. We're delighted to hear that you are thrilled with the results and that our team's professionalism, creativity, and responsiveness met your expectations.

At Designs Raptor, we take great pride in understanding our clients' visions and bringing them to life with exceptional design solutions. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations with a stunning website, a beautiful logo, and high-quality stationary.

If you ever have more design needs or any other projects in the future, please don't hesitate to reach out. We're here to continue providing you with outstanding design services.

Thank you once again for choosing Designs Raptor. We truly appreciate your trust in us!

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Rated 5 out of 5 stars

Professional and Reliable

My long term experience with this company has been both professional and most often pleasurable. Working one to one and hands on with creating my website for its launching, has been some what tedious, wanting everything to fall in place and position, to present my Business to the public in the high standard I am accustomed to. Danny Edwards have been there to make certain every step of the way, that my website is user friendly, marketable and able to compete with the best of sites in my line of business. In addition to Danny Edwards, my reasons for rating this company with excellence is particularly because of the professionalism, reliability, consistency of two hands on team worker that work directly with me, Shawn Carter and Darren Walker, I am in great appreciation of the services these (3) individuals have provided to me and it is with the assurance I have with these team members, I will benefit tremendously from the launching of My Website.

March 3, 2023
Unprompted review
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Reply from Designs Raptor

We sincerely appreciate your long-term partnership and your kind words about your experience with our company. It's our pleasure to work closely with you to ensure that your website aligns with your high standards and effectively represents your business to the public.

We're thrilled to hear that Danny Edwards, Shawn Carter, and Darren Walker have provided you with professional, reliable, and consistent support throughout the website creation process. At Design Raptors, we take pride in our dedicated team members who go above and beyond to meet our clients' needs.

Your trust and appreciation mean a great deal to us, and we are fully committed to ensuring the success of your website's launch and your ongoing endeavors. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

Thank you for choosing Design Raptors!

Rated 5 out of 5 stars

I’m glad to choose Designs Raptor for…

I’m glad to choose Designs Raptor for my new startup web development. They also offered me a web server through which my website runs fast and smoothly. Their team members specially Joseph Mathews - Head of Deliveries & Projects is really humble and cooperative. Thanks

August 29, 2023
Unprompted review
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Reply from Designs Raptor

Thank you for choosing Designs Raptor for your startup web development needs! We're delighted to hear that your website is running smoothly and efficiently on our web server. Our team, especially Joseph Mathews - Head of Deliveries & Projects, is dedicated to providing the best service and support. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your positive feedback and look forward to continuing to support your web development journey.


Best Regards,
Designs Raptor

Rated 5 out of 5 stars

A great company with people that care about you!

I have worked with Design Raptors on two different website designs!! I have found the entire staff to be very professional and efficient but the greatest asset the have, in my opinion, is Steven Johnson!! He is extremely knowledgeable and professional!
He is the epitome of customer service!! If you are able to work with Steven, I promise you won't be disappointed!!

Tony J.

September 4, 2023
Unprompted review
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Reply from Designs Raptor

Thank you so much for your kind words and for entrusting us with not one, but two website designs! We greatly appreciate your feedback. It's wonderful to hear that you found our team professional and efficient.

We couldn't agree more about Steven Johnson! He's indeed a valuable asset to our team, and we're thrilled to hear that he provided you with exceptional customer service. We take pride in having team members like Steven who go above and beyond to meet our clients' needs.

If you ever have more projects or questions in the future, please don't hesitate to reach out. We're here to assist you every step of the way, and we look forward to the opportunity to work with you again.

Thank you for your continued trust in Design Raptors!

Rated 5 out of 5 stars

Great Efficiency and Knowledge

The efficiency of the work performed and the helpful and knowledgeable ideas that were offered!

September 4, 2023
Unprompted review
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Reply from Designs Raptor


We truly appreciate your feedback regarding the efficiency of our work and the helpful, knowledgeable ideas we provided. At Design Raptors, we strive to deliver high-quality services while also offering creative solutions that meet our clients' needs. Your satisfaction and positive experience are of utmost importance to us. If you ever have more projects or require further assistance, please do not hesitate to reach out. Thank you for choosing Design Raptors, and we look forward to continuing to provide you with top-notch service and innovative solutions.


Best Regards,
Designs Raptor Team

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Rated 5 out of 5 stars

I went back to Designs Raptor for a…

I went back to Designs Raptor for a major site redesign. Dozens of Desktop and Mobile pages created in photoshop by our in-house designer, lots of very complex formatting and design requirements, and their design team dove in to bring our vision to our Wordpress website. It was an exacting job. Sam Wilson and his team did it very quickly. And they didn’t mind me following up. Perhaps most important, they let us know when making changes would require custom PHP code that would make our site very hard to support and very fragile in the future. These are hard working, determined people who strive to meet deadlines and design meet requirements. For time, speed, and commitment they can't be beat. Note, they also built our site with a lot of tools that allow us to maintain it, which is crucial.

August 23, 2023
Unprompted review
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Reply from Designs Raptor

Thank you for choosing Designs Raptor for your major site redesign, and for taking the time to share your experience with us. We're thrilled to hear that our team, led by Sam Wilson, was able to bring your vision to life on your WordPress website, even with complex formatting and design requirements.

We greatly appreciate your acknowledgment of our team's commitment to meeting deadlines and design specifications. Our goal is to provide efficient, high-quality service, and we're delighted to know that you were satisfied with the speed and dedication of our team.

Moreover, we understand the importance of building websites that are easy to maintain, and we're pleased to hear that the tools we integrated into your site have been beneficial.

If you have any more projects or require further assistance in the future, please feel free to reach out. Your trust in Designs Raptor is highly valued, and we look forward to continuing to provide you with exceptional service and support.

Best Regards,
Designs Raptor Team

Rated 1 out of 5 stars

HORRIBLE COMPANY

HORRIBLE COMPANY! Do not use. They will continue taking your money and extremely unprofessional. Find someone else and do not lose money to this scam.

August 10, 2023
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Reply from Designs Raptor

Hi Victoria !

We're sorry to hear that you had complaints regarding our service. We hope to compensate for any inconvenience caused to you. Please reach out to our email at support@designsraptor.com and give us the details regarding your experience so we can further look into your case.

Regards,
Designs Raptors Team

Rated 1 out of 5 stars

BUYER BEWARE!

BUYER BEWARE!
I have all the texts,emails,etc from this costly experience!

FYI, DesignsRaptor is NOT working/operating their Web design Co. out of 8875 Hidden River Pkwy Tampa, Fl as it shows on their website and as I found out but are actually overseas in Karachi, Pakistan, so they told me. The truth came out after I planned to fly down to Tampa & meet with my rep & the designers after 3+ months of receiving basic mock-ups, basic logos, excuse after excuse and having my rep upsell me on a dedicated server he said I had to have and pkg upgrades I had to use. It would of been another $6,000. I was almost agreeing to it all, afterall, I am not a web designer. Instead of flying down I called a dear friend in the Tampa area and he said he would gladly go meet with them and check them out. I scheduled a time at 11:00 on thursday 6-6-23 which was agreed to by them. They would gladly meet him and show him the office and he could meet the TEAM ! My friend got there, the receptionist on the 3rd floor never heard of DesignsRaptor nor are they on the directory of the offices there. The stories that came out of their mouths were unbelievable. Absolute BS !! That's when the truth came out after I spent 2+ weeks demanding the truth and my money back. I have 3+ months of text, emails, upsells, lies from these people. An Absolute nightmare, time consuming horrid experience ! They texted me an address in Pakistan, I google earthed the address, it wasn't them, they admitted. They apologized, sent me another address,it wasn't them either, then they said they all work remote, but who knows. They use a mailing address/service for that address in Tampa(they said). They have all taken english names(they told me) to communicate with americans (they told me) otherwise they wouldn't get any business(they said). Be careful y'all. Beware!

July 7, 2023
Unprompted review
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Reply from Designs Raptor

Hi Paul !

We're sorry to hear that you had complaints regarding our service. We hope to compensate for any inconvenience caused to you. Please reach out to our email at support@designsraptor.com and give us the details regarding your experience so we can further look into your case.

Best Regards
Designs Raptor Team

Rated 1 out of 5 stars

Don't do it! Just don't.....

Instead of investing any money with DesignsRaptor take your money into a safe open area, light it on fire and enjoy 2-3 minutes of warmth. You'll get more value out of the 2-3 minutes than dealing with them.

My guess is that all or most of the 5 star reviews are crafted in-house. Think about it…aren’t all the 5 star reviews just a little bit over the top? Like just gushing….plus they sound the same!

Comically bad. I purchased a package for assistance for a Shopify set-up. Weeks tick by.....minuscule amounts of work, if any. No actual discussion around what your page should look like yet lots of planning phone calls that are spent insisting that your webpage will be wonderful if you invest another $_xxx.xx hundred/thousands of dollars. At one time they insisted that they needed $25,000.00 for AP development yet my web page still remains unfinished. AND yes....the amount of zeros in that number are correct.

Was promised ETSY integration at the start--tech assigned had no idea what ETSY was.

And I agree. I believe the developers are overseas. They pop up at odd hours. Uncertain about their actual web design capacity.

I don't know if Designs Raptor is intentionally a scam or just dysfunctional as a business but unless you desire wasting money and thrive on frustration DO SOMETHING ELSE!

I'm currently filling out paperwork for the FL States Attorney's Office to try and recoup some funds..…

Was promised a money-back guarantee at the start and when I asked for one was told the money had already gone to the developers. For what I have no clue. It sure wasn’t work completed for me.

August 2, 2023
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Reply from Designs Raptor

Hi Tad,

We're sorry to hear that you had complaints regarding our service. We hope to compensate you for any inconvenience that may have caused you. Please reach out to our email at “support@designsraptor.com” and give us the details regarding your experience so we can investigate your case and provide a solution.

Regards,
Designs Raptor Team

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Rated 1 out of 5 stars

Buyer Beware of DesignsRaptor

Buyer Beware of DesignsRaptor. The companies untruthful practices!! This company is not located in Tampa Fl as they promote they are but are through their own admission are in Karachi Pakistan. They keep having my full reviews removed. Check the BBB for true information on them.

**Here's their generic reply to my review, from DesignsRaptor 2 days ago.

DesignsRaptor Reply from Designs Raptor
2 days ago
Hi Paul !

We're sorry to hear that you had complaints regarding our service. We hope to compensate for any inconvenience caused to you. Please reach out to our email at _______________ and give us the details regarding your experience so we can further look into your case.

Best Regards
Designs Raptor Team

Here are some of the details: When I first contacted DesignsRaptor I spoke with Reza M., the supposed manager. He assured me that his world-class design team could build my website. He stated that they bring the best web designers in from all over the world to their office in Tampa,Fl... He then turned me over to Danny E., "his best rep". Boy Oh Boy ! Lie after lie, excuse after excuse, every story he told was found out to be a lie.
Danny stated that Designs Raptor owns that entire building. They rent out the bottom 3 floors to other business's and the top 4 floors are their world class designers. Firstoff, they are NOT in Tampa(they admitted). Pakistan supposedly. They do NOT own that building nor do they work out of it. They are overseas somewhere.
3 months of my time and I never recieved anything except for a basic theme with my domain name on it. Never have I been so strung along, for 3 months and Danny spent more time upselling me better pkgs, a server, promising to give me all the additional marketing & advertising, etc,etc for free.
I never recieved any completed work but they will promise you everything. They couldnt even finish a logo after 40+ days of waiting for that.
I could go on & on about this experience.

Copied from their website:
855 345 4684

8875 Hidden River Parkway Suite 300 Tampa 33637, USA

FYI: they record every conversation and they have all the BS stories from Danny Edwards

July 6, 2023
Unprompted review
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Reply from Designs Raptor

Hi Paul !

We're sorry to hear that you had complaints regarding our service. We hope to compensate for any inconvenience caused to you. Please reach out to our email at support@designsraptor.com and give us the details regarding your experience so we can further look into your case.

Best Regards
Designs Raptor Team

Rated 5 out of 5 stars

My project was handled by (Sam Wilson)…

My project was handled by (Sam Wilson) on time, within budget, and it allowed me an opportunity to build my idea...

July 20, 2023
Unprompted review
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Reply from Designs Raptor

Hi Cloud,

Thank you for your review! We're glad our team member Sam Wilson delivered your project promptly and within budget. Our top priority is to empower our clients' ideas. We are looking forward to more successful collaborations in the future.

Best regards,
Team- Designs Raptor

Rated 5 out of 5 stars

Fred Martin

Fred was very professional and cordial throughout my interaction with him. I wanted a professional-looking website for my company and, Fred was able to provide that. From the first interaction, Fred patiently laid out a clear project plan and executed it with quality. I appreciated Fred's demeanor and his respectful attitude. He always followed up with kind words and to the point. I would recommend Fred Martin to anyone interested to have built a professional website for their business. Thank you Fred :)

July 12, 2023
Unprompted review
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Reply from Designs Raptor

Hi David,

Thank you so much for your kind words! We're satisfied you had a positive experience working with Fred from our team. We aim to deliver a website that looks professional and a project plan that is easy to understand. Fred truly values respectful communication and quality execution. We appreciate his efforts toward your project, and your recommendation dramatically benefits us. We look forward to working with you again in the future with the same level of dedication.

Best regards,
Team- Designs Raptor

Rated 1 out of 5 stars

False Claims, Bad Experience

I wished I never went with them in the first place. I originally messaged them because I wanted a simple Migration on shopify. They told me they had a "Shopify Package' where they'll design something from scratch.

Let me start out by saying, I was promised a delivery period and it was missed by a landslide. On top of that my "project manager" was not even responsive. I had to get in touch online and make complaints to finally get a message back.

Charged me a good amount of money (almost 10x what was offered on offerup for similar services). They did not design from scratch, as a matter of fact they used woodmart theme which was a $50 dollar theme.. They charged me way over that amount. When I saw my page performance drop, and our overall google rating dropped in terms of those performance. I had messaged them to fix it.

They then came back and told me I needed to contact Shopify because it was a Shopify restriction. They sold me logos, designs, and all these add-ons.. I was upset because I told them I didn't want anymore sales tactics and upsells, I just needed the job done.

After some promises they'll get it done by the 30th... of last month. Never got it done. So I just removed their access. Literally paid someone 40 bucks on offer up and fixed my pagespeed in less than 4 hours to nearly 100 from their 19.

Absolutely garbage and misleading to charge me thousands, and give me a $50 dollar theme without actually knowing liquid, telling me to contact shopify support to fix it because it's on their end. I got a developer of offer up to fix it the same day for only 40 bucks. Now I'm out of the money I spent with designs raptor, time, and on top of that, the page STILL has a lot of flaws that was repeatedly requested to be fixed.

Disappointing experiences all around, and absolute waste of money. I gave them chances, after requesting for a refunds, I decided to give them another chance, and then was disappointed yet again.

Recap:

-Charged me for logos, for website designs from scratch, thousands in total.

-Never finished, ghosted me until I contact them

-Requested refund, but spoke to manager and gave them another shot.

-Told me it's a shopify thing, and they can't fix it.

-Tried to upsell me on "accessibilities", Animated Logos, ADA compliances.. How are you supposed to do that if you can fix simple code?

-I hired an outside source for 40 bucks off offer up and they fixed the same day.

WebDev-Pagespeed... Literally gives you the codes that are slowing down performance and HOW to fix them. Insanity. Absolute scam.

WOULD NEVER RECOMMEND, even to my competitors.

UPDATE: They tried to tell TrustPilot that I was not their customer. If I could upload screen shots of my complaints with them, I would. Instead of trying to resolve the issue, they just took my money and tried to discredit my reviews. You can see why I'm upset.

May 30, 2023
Designs Raptor logo

Reply from Designs Raptor

Hi Thomas !

We're sorry to hear that you had complaints regarding our service. We hope to compensate for any inconvenience caused to you. Please reach out to our email at support@designsraptor.com and give us the details regarding your experience so we can further look into your case.

Best Regards
Designs Raptor Team

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Rated 5 out of 5 stars

Design Raptor exceeded our expectations…

Design Raptor exceeded our expectations on the rewrite of our website. Danny Edwards was instrumental in us achieving our goal on time and within or preset budget.

May 12, 2023
Unprompted review
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Reply from Designs Raptor

Hello,

I Hope you are doing well


I hope you had a great experience working with our team, we appreciate your time taken towards expressing your gratitude. We will look forward working with you again and wish you a good luck for you new venture :)



Best Regards,
Designs Raptor

Rated 5 out of 5 stars

The Webmaster

My name is Sherry Fisher and my assigned Manger was Peter Kim, he built a non profit Website for my son Khary,who was killed, and were seeking justice for. Peter is only 27 years old but has skills. I renamed him the webmaster because he can figure stuff out. It took longer to complete because he did not have the helper who was initially assigned to assist him.. Peter has great customer service skills,he's courteous and flexible with his time. The site is ⁹starting to look extremely professional. The logo he created for the site is "the BOMB" Peter's website developmenantal skills are great! It's not complete, but it's almost perfect.

February 28, 2023
Unprompted review
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Reply from Designs Raptor

Hello,
Hope you are doing well

Thank you so much for your appreciation, we will keep working hard to make a long and healthy relationship with you.

Best Regards,
Designs Raptor

Rated 5 out of 5 stars

Sam Wilson is great to work with

Recently worked with Sam Wilson for a non profit website development. He is very focused and customer oriented manager. His timely effort enabled us to complete the project on time .

March 31, 2023
Unprompted review
Designs Raptor logo

Reply from Designs Raptor

Hello,

I Hope you are doing well


I hope you had a great experience working with our team, we appreciate your time taken towards expressing your gratitude. We will look forward working with you again and wish you a good luck for you new venture :)



Best Regards,
Designs Raptor

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