Desired Living Reviews 

Now 28 weeks for a lounge ordered in April. So many broken promises with even false delivery dates. Paid in full included delivery. Asking for a full refund as they just lied to me regarding delivery dates of 31/10/2024 to 3/11/2024. We sat and waited for 4 days for this delivery. Would never trust this company!

I AM JUST SAD AND A FOOL NOW! I PURCHASED A LOUNGE APRIL 2024. MORE THAN 28 WEEKS FOR A LOUNGE ADVERTISED 8 TO 12 WEEKS. IT IS NOW 4/11/2024 NO LOUNGE AND AN EMPTY LOUNGEROOM AS I SOLD MY OLD LOUNGE IN JULY DUE TO THEIR DATE RANGE. LAST WEEK PROMISED DELIVERY BY 3/11/24. WITH THAT PROMISE THEY CONVINCED ME TO PAY THE BALANCE AND DELIVERY FEES. NO LOUNGE AND NOW THEY HAVE GHOSTED ME AGAIN. WHEN IT DID NOT ARRIVE, I HAVE SINCE ASKED FOR A FULL REFUND AS I AM EMOTIONALLY EXHAUSTED. THEY WILL NOT ANSWER ANY OF THEIR ADVERTISED NUMBERS OR MOBILES JUST A MESSAGE AND THEY NEVER CALL BACK.THEIR WEBSITE IS SO PROFESSIONAL BUT AFTER THAT MY EXPERIENCE IS IT IS A NIGHTMARE. I HAVE READ THE REVIEWS AND I AM NOT THE ONLY PERSON IN THIS SITUATION. I WISH I HAD NEVER SEEN THIS WEBSITE.

This is the first negative review I've ever made.

I bought a couch from desiredliving in 2022. It's a nice couch, I really like it.

18 months later the frame underneath one of the legs has broken. I contacted desiredliving in March 2024 to have it fixed (as it's covered under warranty).

It's now August 2024 and a technician still has not arrived to take a look.

Initially they were quick to respond when I first contacted them, but now they are quiet and will not respond to me or tell me when a technician will attend.

This is disappointing.

My furnitures have not arrived and it was ordered months before christmas. I will never buy from these guys again BEWARE!!!!!!!

Wonderful experience with Desired Living. Great selection and I found the most unique corner sofa. All my friends comment about it when they see it.

Got a great deal on the cinema chairs. The cinema chairs feel like a dream and me and the kids often end up falling asleep on them during movies

Very affordable and a great range. I ended up getting a stock item as I couldn't wait months for a made to order one. Needing it urgently they went above and beyond to get the lounge to me yesterday.

Worst service.
Please don't trust ..They are like big cheaters

Terrible service, lie upon lie upon lie is all I got from day one. Over priced rubbish quality & disgusting wait period. Company uses a Crappy courier service who also lies non stop about its whereabouts & delivery time. No compensation or apology, I finally received the very below average lounge which was approx 10 weeks OVER the original 12 wait period I was told. So a total of approx 22 weeks. So not worth the stress or money. My advice , Go to Harvey Norman!

Thanks to Desired Living I bought a lounge suite some 4 months ago delivered in 4 months .As I live in Encounter Bay South Australia I was about worried however all went to plan and very happy with quality of lounge suite I will certainly tell all my friends and family a good company to do business with
Thanks Desired Living Alan Desfontaines

Disgusting company. If there are any issues with your order they will not respond to your complaint. Been chasing up a coffee table not received and they either blatantly lie to you or don't respond to your calls. Only thing they have admitted is that they've lost my coffee table. Since then not one word from them. Will pursue them through Fair Trading.

Satisfied with our purchase - thank you for helping us select and customise a sofa to fit our living room. We would like to thank Harris who was great help in assisting us along the journey.

Ordered a bed in Mid September 2020, was promised delivery by Xmas. Now more than mid way through January, still waiting, very poor communication.
I asked for a refund however they stated their contract does not guarantee any delivery time and refused. - All telephone calls when finally answered are met with changing stories, straightforward lies and no resolution. Beware

Our experience with Desired living has been fantastic. The staff really took the patience to help us customise our couch and select the colour. We could not be happier

Thanks for delivering us a beautiful looking sofa. We are very pleased with the workmanship. One comment through is that the couriers probably could have given us more notice rather than just the 30 mins prior. Either way we love our couch

Beautiful sofas delivered to us in Brisbane. Thanks guys for a wonderful job well done . We are impressed by the quality of merchandise .

A bit shabby is my first impression . However if you can get past the look of their showroom, which was being renovated when we visited , they actually make decent couches. We gave them the benefit of the doubt give their price was half that of Harvey Norman for a similar piece. Happy to recommend to buyers

I am loving my olive green chesterfield which we ordered from Desired Living in April this year. The quality is definitely better than I had anticipated given the price I paid for it. Would highly recommend to anyone who doesn’t want to pay the price tag for an overpriced furniture piece.

After much deliberation and upon confirmation from Harris that we would be fully refunded if the set we ordered was the wrong colour, and that transportation costs would be covered we placed an order for a leather set. Our order was being transported to Adelaide. Apart from a phone call from Aasra regarding final payment, for the whole 13 weeks there was no phone call to let us know how things were progressing. Our couches finally arrived but were not the colour we ordered. We immediately informed Harris via email, sms and phone calls regarding the possibility of returning the couches. That was 5 weeks ago! Apart from a phone call from Harris, stating that the situation was going to be solved on the day (3 weeks after the complaint was made) that he texted, and an email from Ambreen in the Warranty department promising to be in touch in a 'few days'. We are no closer to a resolution. I have lodged a report with the ACCC and am currently going through the consumer, business services here in Adelaide...hoping that a solution will be reached soon before pursuing small claims. This review is more for those who are ordering online to be wary...Desired Living really doesn't rate but I had to do 1 star in order to post a review.

I have ordered the sofa worth $7000 from Harris( guy name ) melbourne on 28/02/2020 and today is 20/07/20. It is almost 5 month, in the invoice it says product will be delivered in max 12 week, today is 20 week still nothing delivered, on 15/05/20 harris said continer arrived just waiting on custom clearance, on 25/05/20 I called to check when it will delivered they said it will be on 17/07/20 , Harris lied with confidence, useless person , now they saying it will be delivered on 08/08/20, all the time dates changes , now they not responding to my email , ambreen is sales manager, she reads all the email but does not respond , the major problem is this ambreen, never seen such a useless sales person like ambreen,I have lodge ACCC complaint , I have paod $2700 in advance, they are returning my money,
STAY AWAY FROM THIS COMPANY ,
Never order from this company,