Desire Claims & Hire Reviews 

2
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TrustScore 4 out of 5

3.8

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Company details

  1. Accident Insurance Company
  2. also in
  3. Car Rental Agency
  4. Personal Injury Attorney

Written by the company

Desire Claims & Hire is a professional accident claims management and vehicle hire company based in Birmingham, West Midlands, providing nationwide accident claims assistance and premium vehicle hire services. We specialise in supporting drivers involved in non-fault road traffic accidents, helping customers navigate the claims process with confidence. Our services include accident claims management, credit hire, accident replacement vehicles, vehicle damage claims and assistance following road traffic accidents. Alongside our claims management services, we provide luxury and prestige car hire, self-drive vehicle hire and chauffeur-driven vehicles throughout Birmingham and the West Midlands. Whether you require a replacement vehicle following an accident, luxury wedding car hire or a premium vehicle for a special occasion, our team is here to help. At Desire Claims & Hire, we pride ourselves on professional service, clear communication and customer satisfaction. Our aim is to make every experience straightforward, efficient and stress-free. Desire Claims & Hire – Drive Your Desire.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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3.8

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(2)

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Rated 5 out of 5 stars

Excellent Service, Rapid Pay out

Really happy with the service I received from Desire Claims & Hire. The whole team were lovely to deal with and made everything so much easier than I expected. They explained everything clearly, kept me updated throughout and were always happy to help whenever I had a question. The process was smooth and I never felt like I had to chase anyone for updates. Really appreciate all their help and would definitely recommend them to anyone dealing with a car accident!

July 9, 2026
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Rated 5 out of 5 stars

Excellent Service and a Quick, Hassle-Free Payout!

I had a really positive experience with this claims company from start to finish. The whole process was handled professionally and efficiently, and the communication throughout was excellent. They kept me informed every step of the way, answered any questions I had, and made what could have been a stressful process feel straightforward and hassle-free.

I was especially impressed with how quickly everything was dealt with, as my claim was settled and I received my payout within just two weeks, which was much quicker than I expected. The team were helpful, reliable and made sure everything was handled smoothly without any unnecessary delays.

I honestly couldn’t fault the service I received and would highly recommend them to anyone needing help with a claim. Thank you for making the whole experience so easy and stress-free!

October 13, 2026
Unprompted review

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