This lock has been amazing. I love the options available for unlocking, especially the fingerprint option. I like that you can control it from far away via WiFi and that you can create temporary codes... See more
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Review summary
Created with AI, based on recent reviews
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Locks feels a bit cheaply made and battery life and remote locking have yet to be fully tested but overall I was very impressed with this lock and handle set for the price. Looks sharp and comes with... See more
The installation was simple and easy to follow the instructions. Programming the lock and adding fingerprints was also simple.
This is a review of the companies Facial recognition/solar charging door lock. Overall a very good product. Some suggestions to improve it are a note in the instructions to state that it is recommen... See more
Company details
Written by the company
DESLOC, a subsidiary of the popular DESMAN company founded in Asia in 2009, specializes in smart lock solutions. Over 16 years, we have earned the trust of nearly 10,000,000 users and upheld a high level of customer satisfaction in Asian markets. Our reputation for excellent quality and innovation has led to partnerships with global renowned brands, positioning us as a top choice for high-end projects in Asia. With rigorous testing and a team of 200+ R&D personnel, we deliver unparalleled security and convenience. Venturing into the North American market, DESLOC aims to lead with reliable, smart lock solutions.
Contact info
WORKSHOP 5 ON 7TH FLOOR GR8 INNO TECH CENTRE NO. 46 TSUN YIP STREET KOWLOON, Hong Kong
- +1 (888) 572 6136
- support@desloc.com
- desloc.com
4.3
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Customer service - redeemed
Customer service apologized for the poor response and refunded. Not only that, they offered to send a new correct size version for free. I think they have complete redeemed themselves and I wanted to reflect my appreciation. Kudos.
July 23, 2025
Unprompted review
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The Lock doesn’t work
The lock doesn’t work. We installed it and it won’t work with the app or close with a code. Not worth the money.
May 29, 2025
Best purchase
Seen ads for this lock for some time. Tried a different brand that was cheaper when I should have gotten this one instead. The price was good and delivered fast. Packaged very well and the instructions for install were very clear and easy. Took about 15 minutes to install and get set up. The app is very easy to use so I getting codes and fingerprints set up is really easy. Very happy so far and will be getting more in the very near future.
July 1, 2025
The product is awesome
The shipping was fast. The lock was very simple to install, and operated as expected. Completely satisfied. Will definitely recommend this product.
June 29, 2025
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Never received the lock
May 28, 2025
Unprompted review
I love the experience of using the…
I love the experience of using the thumbprint to unlock the door. Makes it easier when carrying stuff in.
May 6, 2025
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Delivery was very expedient
Delivery was very expedient. Connecting to the Bluetooth and maintaining Bluetooth is difficult. Programming it was a challenge. Key cards and fingerprint work intermittent.
May 5, 2025
Product was delivered on time and it is…
Product was delivered on time and it is a great lock
April 29, 2025
Unprompted review
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works better than expected
April 6, 2025
The BEST lock ever!
The BEST lock ever!
It difficult to comprehend the quality of the Desloc lock that we received for the small price that we paid. The lock was easy to install. The opening/closing features…remote gateway, fob, code, key and fingerprint options all work flawlessly. All of these options are simple to implement. All of this plus it’s really a good looking lock. Yep, we are really quite happy with having chosen the Desloc lock. We highly recommend it.
March 29, 2025
Easy install easy set up
Easy install easy set up.
As others have said it’s not all black but really who’s going to look that close. It’s good enough for what it’s cost is.
March 21, 2025
Unprompted review
Where to start
Where to start. Customer service was horrible. The product is one color (black which I ordered),and the latches, plates and screws are all brushed nickle. THATS HOW I WAS TOLD ITS MADE.
March 10, 2025
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