DES Renewable Energy Ltd Reviews 261

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional and friendly staff who provide helpful and knowledgeable advice without any pressure. Many people appreciate the efficient and speedy process from initial quotation to final installation, noting the clear communication and thorough explanations at every stage. Reviewers frequently mention the outstanding after-sales support and the high quality of the product, which performs as expected. The installation teams are often described as pleasant, tidy, and highly competent, ensuring a smooth user experience.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the professional and helpful staff,... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Product

Reviewers highlight positive aspects of the product. Many customers are extremely happy with the performance... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the helpful and responsive support,... See more

User experience

Clients share positive opinions on user experience. Many customers report a smooth and stress-free process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DES renewables fitted our solar panels in August 2025. What a great company. Brilliant professional friendly staff, fantastic pre sale service and not a hint of hard sell. Any questions raised were... See more

Rated 5 out of 5 stars

DES have transformed how we now view our electricity usage. The whole process from quotation to installation went according to plan and was fast. We were kept up to date on progress all the time, th... See more

Rated 5 out of 5 stars

DES were great, we had an initial meeting which was a couple of hours on an evening where they answered all of our questions. Once we decided to go with it, we had constant updates, and a contact all... See more

Rated 5 out of 5 stars

I found this company after reviewing several. I felt they offered expertise and experience. They were not the cheapest but conversely not the most expensive either. During the install very slight dam... See more


Company details

  1. Solar Energy Equipment Supplier
  2. Electrical Installation Service
  3. Solar Energy Company
  4. Solar Energy Contractor
  5. Solar Photovoltaic Power Plant

Written by the company

We can offer exceptional advise, guidance, installations and after care service to both the domestic and commercial markets. We have extensive installation experience in Solar Panels, Battery Storage, Inverter replacement and EV chargers. We are based on the South Coast in Poole and cover the whole South of the UK but can undertake National Installations for Commercial customers and large domestic installations. We are fully accredited members and registered with NAPIT, HIES & MCS. We are fully insured and can provide RAMS on request for both the domestic and commercial market.


Contact info

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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Rated 5 out of 5 stars

A pleasant experience

DES were professional throughout. The pre-sale experience recognised my needs and the installation was prompt and efficient. My only gripe was 11 panels rather than 12 but compensation was on the table. All in all, a very gentle way of spending £12K. A pleasant experience.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Solar panel and battery system

Kept informed at every stage on planning through to installation - everything ran on time and any problems were over come with professionalism.

Even small issues like a breaker switch that kept tripping was replaced within 24 hours no problems or need to chase - would use again and highly recommend

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted contractor

DES installed 12 Solar panels and battery and EV charger. Very happy and professional service from the initial advisor through to the installation team . Pleased to recommend.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent solar panels installation

Really, really, really impressed with DES right from the start. I made an appointment with Oliver who came out to visit me and discuss in detail the benefits of solar panels for my home. He shared with me projected costs and savings for my property going forward using my previous energy data. He explained the installation process clearly and, once I'd signed up, it was exactly as he described. I have to say every employee and representative of the company has been first rate.
Oliver visited again after the installation and went through everything I needed to know in terms of exporting energy to the grid and tariff options.
I'd have no hesitation in recommending DES Renewable Energy to anyone considering the installation of solar panels.

April 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Very Professional and Helpful

Right from the initial contact all the personnel we have dealt with have been unfailingly polite and helpful.
The roofers and electrician who fitted the panels and battery were very competent and willing to answer questions. The after fitting support has been excellent. In the short time since installation we are seeing our electricity usage at about half the previous figures which is as expected.
We would recommend DES without hesitation. Rob

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Very professional, worked around complications with our building works with no problems.Really know their stuff, couldnt fault them .Excellent

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with our solar panels.

Very pleased with our solar panels.We are now saving heaps….especially with this wonderful sunny weather.Even on cloudy days the panels still pump in the energy.The panels were installed very quickly ….the only problem being the scaffolding….that was left up for a month ….this seems to me a bit of bad timing!But on the whole we are very happy 😊 with it all.

June 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Very happy with our solar power and a great service

We bought a house in Weymouth with a view to completely remodelling it. As part of that process we decided to have solar panels installed. From the word go DES were great. They explained all of our options to us and, once we decided what we wanted, everything that was going to happen was made very clear to us. We finished up with solar panels and a storage battery. They fitted the installation in around what was happening with our builders and changed the schedule where necessary when there were the inevitable delays with the builders on a project of this size. Now we have moved in we like the fact that we are doing something good for the environment and very much appreciate the money we are saving on our bills. For a lot of the summer we are not only not buying any electricity but we are actually making a small amount by selling any excess we generate back to the energy providers. The aftersales service from DES has also been great. Any issues or queries we have had have been dealt with quickly and totally to our satisfaction including coming to retrofit dongles to make it possible for us to track our usage on my mobile phone. I would definitely recommend them to anybody looking to install solar power.

December 13, 2024
Unprompted review
Rated 5 out of 5 stars

Solar installation

Excellent professional consultation to provide me with the system to meet my needs at a competitive price. The installation went very smoothly and has worked flawlessly since. Highly recommended.

August 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from design, installation and configuration. Excellent after sales service. Would thoroughly recommend

June 18, 2025
Unprompted review
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Rated 5 out of 5 stars

DES Solar Installation

DES were fantastic in my solar installation, very happy with the guidance, fitting and after care. Looking to use them again in future for other services.

May 16, 2025
Unprompted review

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