The Dessy Group Reviews 279

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I paid for a special order dress in the color and style my friend selected for her wedding, and paid for expedited processing just to give extra time. I was professionally measured and used their... See more

Rated 1 out of 5 stars

Dresses are gorgeous but I couldn’t get mine as I needed it for a wedding and it shipped to their international shipper shopex pretty quickly but after that my parcel was stuck there for 3 weeks no si... See more

Rated 1 out of 5 stars

Purchased a formal gown through Macy's and returned it because of a bad fit. They DECLINED and sent back my return because of a pulled thread that was not there when it was returned with all of its ta... See more

Rated 1 out of 5 stars

I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for o... See more

Company details

  1. Wedding Service
  2. Association or Organization

Information provided by various external sources

The Dessy Group, formerly known as A & M Rosenthal, was established in 1939. Originally designers of veils and attendants headpieces, The Dessy Group grew into a leading designer of bridesmaid dresses, social occasion dresses, flower girl dresses, men's formalwear and wedding accessories under the labels Dessy Collection, After Six, Alfred Sung, Lela Rose Bridesmaid, Social Bridesmaids, JY Jenny Yoo, Bella Bridesmaids and Studio Design Collection.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

279 reviews

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1-star

No history of asking for reviews

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Rated 4 out of 5 stars

Beautiful Dress

Product arrived early, but I paid extra for the extra length when it wasn't necessary and the associate advised I do. Beautiful dress.

June 23, 2017
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Rated 4 out of 5 stars

Great swatches, decent experience

Took a little longer to ship than expected, and only half of the swatches came on a white backing board - having it on the backing makes it so much easier to tell what the color is actually going to be when it has multiple layers of it. That being said, they are great swatches, they were well packaged, and, once they shipped, they arrived quickly. I got numerous email updates on my order, which was appreciated as well.

June 23, 2017
Unprompted review
Rated 5 out of 5 stars

AH-MAZING

It took a while to ship because I had a special order but I'm SO impressed by the dress! It fit absolutely amazingly and I fell instantly in love!

June 22, 2017
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Rated 5 out of 5 stars

Very fast service

Very fast service, even though the products were coming from the USA (to the UK). Good communications so I knew exactly what was going on. Many thanks!

June 21, 2017
Unprompted review
Rated 2 out of 5 stars

Poor Service.

I ordered 5 dresses from Dessy group. I gave Dessy group a 2 star rating simply because the dresses that I received were pretty. Unfortunately I do not feel the quality of the dresses are worth over $200 which is what I paid for each dress. Also, I had a very difficult time exchanging a dress that was too small for my bridesmaid. I was forced with the decision to order a new dress to insure my Bridesmaid will have a dress to wear and am now stuck with an extra dress because Dessy group failed to send me a return label and hung up on me when I called. I work in the beauty industry and am very dissatisfied with this costumer service experience. I will not be a returning customer.

June 21, 2017
Unprompted review
Rated 2 out of 5 stars

The fit of the dress was horrible

The fit of the dress was horrible. It fit around the waste and the hips, but way too much fabric everywhere else. The sleeves were so huge that they were sagging down. So much fabric around the breast area that the dress made me look humongous.

June 21, 2017
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Rated 1 out of 5 stars

Dress is a shapeless sack that doesn't …

Dress is a shapeless sack that doesn't look like the picture. The dress is not flowy like in the picture...the material is stiff....just another ugly waste of money bridesmaid dress!!! Also, the box was left in the pouring rain...thank god the dress was in plastic.

June 19, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - love the ability to get samples along with bridesmaids dresses, groomsmen ties, and flower girl dresses all in one place that all match.

June 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great quality and service.

The fabric is made of great quality. The sizes are true to the sizing chart. Look and feel great. Was hesitant at first, as I hate to order online. But I will be using again. Also comes with a storage bag. Came much faster than expected delivery date, and had 20% off code.

June 19, 2017
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Rated 3 out of 5 stars

Better than most bridesmaid experiences

Overall, dessy was better than most bridesmaid dress experiences, but it's hard to get it perfect. Would be willing to repeat with them given improvements over other competitors.

Sizing runs large. I ordered one size down from what my measurement required and still big. Also sized for tall women, well above average height... If you're 5' 9in this is great, if not, proportions, waist and neckline are in the wrong place slightly.

Colors could be better represented online. Because they don't actually photograph the colors, just paste in digitally another color, ours was quite different than pictured. Higher definition here would be helpful.

Finally, overall quality was a bit disappointing for the price... all polyester, fabrics don't feel nice... but the simplicity of the process makes up for that somewhat.

June 17, 2017
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Rated 5 out of 5 stars

Great online shopping experience

Great online shopping experience. I like how each dress has specific measurement tips and that there's the "in-stock" option. Colour and fit were true to what was advertised online. Online support got back to me in good time and my dress reached me within a week of ordering it, with all the info required in the event I wished to return it. It was nicely packaged for delivery and I definutely appreciated getting the additional garment bag.

June 16, 2017
Unprompted review
Rated 2 out of 5 stars

I paid $200 for a dress that I can't …

I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

June 16, 2017
Unprompted review

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