DestinationSkin Reviews 452

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

! often visit the Muswell Hill branch - lovely, friendly, helpful staff on reception who always go the extra mile to help. Dr Alexa is very skilled at administrating botox and fillers. She's very thor... See more

Company replied

Rated 2 out of 5 stars

Awful company Great staff hence 2 starts Staff are lovely however this company should be ashamed. Complete waste of time with lack of information when making a booking, long wait times to actually... See more

Company replied

Rated 5 out of 5 stars

Recently had Botox at DestinationSkin Birmingham, Marie was amazing. The staff were so friendly and helpful, with SO much knowledge. Really lovely environment and loved the atmosphere. Definitely comi... See more

Company replied

Rated 4 out of 5 stars

Laser hair removal has been something I have been wanting to do for years. Even after the first session I noticed a significant reduction in hair growth. I was also really grateful that despite hav... See more

Company replied

Company details

  1. Skin Care Clinic

Written by the company

We are the UK’s leading laser hair removal and skin specialists. Our practitioners are renowned for their exceptional level of experience at treating a range of common skin concerns including: Excess hair (laser hair removal) Acne Acne Scarring Ageing Skin Age Spots Broken Capillaries Excessive sweating Pigmentation Scars Skin tags Rosacea White spots Veins (facial & body) We are committed to educating and inspiring women and men to adopt advanced skin solutions that work. Thousands of people have already discovered the DestinationSkin difference, see how we can help you become you at your best.


Contact info

3.6

Average

TrustScore 3.5 out of 5

452 reviews

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Rated 4 out of 5 stars

Great venue

Great venue, great treatment. Front of house could be a little more welcoming

June 24, 2019
Unprompted review
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Rated 1 out of 5 stars

I have been a client of destination skin 3 pluse years I

I have been a client of destination skin for 3 years having off and on treatments.. since the therapist I used to see left 2 years ago the customer care and over all experience has excelled downwards .. over the last 4 months I have been having monthly chemical peels in witch the last one causing my acne majore flare up of cysts and it clear needed antibiotics or in deed some help at least .. I was promised to be checked upon I was promised antibiotics and I was promised help .. after spending a whole heap of mo ye I feel deflated and depressed .. the o my thing Cardiff clinic is good for us seeking there products

June 24, 2019
Unprompted review
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Reply from DestinationSkin

Hello Laura, I'm very sorry that the level of service that you expect to receive from our clinic has declined. We would really appreciate it if you could come into the clinic for a review and we can try to rectify this for you and offer you some support. If you could contact us at marketing@destinationskin.com we can arrange this for you.

Rated 5 out of 5 stars

Laser hair removal works!

I have been with destination skin for about two years. Wonderful people( especially Chloe))).(High Barnet),great results!
Have to say so if you ever decide to go for laser hair removal make sure each time you come person who looks after you makes it stronger each time and you do need to feel it otherwise you just spending your money for nothing. And I have to say I feel like I had a few treatments just wasted and I could’ve had even better results. It’s all business in the end and people do try to get as much money from you as they can. Back to positive laser hair removal really works. I had six treatments for half leg( waxing for about 10 years previously ) and hair almost completely gone.
12 treatments on a full bikini( never waxed before) I think it’s a reason why it took so much longer . One more thing to mention when you leave it for about six months you would have to have another treatment so it’s for life but it’s really worse it for me.))

June 24, 2019
Unprompted review
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Reply from DestinationSkin

Thanks for your detailed review, Yuliya, we're glad you've enjoyed your time with our Barnet clinic and have found the results you were looking for!

Rated 5 out of 5 stars

Superb

Superb. Efficient, professional, and always pleasant: couldn't wish for more.

June 24, 2019
Unprompted review
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Reply from DestinationSkin

Thank you, Caroline, high praise indeed!

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Rated 1 out of 5 stars

Receptions are very unhelpful

Receptions are very unhelpful. Almost impossible to get appointments as Botox nurses and doctors are not on site very often - once a day every 2 weeks.

There are so many other places in Windsor where you can get Botox and Filler so I've moved somewhere else. Sad as I really like Lisa and thought she was fantastic.

June 24, 2019
Unprompted review
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Reply from DestinationSkin

Thank you for sharing your thoughts with us, Gemma. We're sorry to hear you've had problems booking appointments with us. Our injectable treatments and injectors are very popular, and we're working to improve their availability.

Rated 5 out of 5 stars

Amazing

Amazing! I had my treatment with Pooja who I could not recommend enough. She was very attentive throughout my experience at Destination Skin and fully explained the procedure and aftercare. She also recommended products to me which would help my skin. I was so impressed I purchased and can’t wait to see the results.

June 24, 2019
Unprompted review
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Reply from DestinationSkin

Thanks so much, Emma, Pooja will be thrilled to hear your review!

Rated 5 out of 5 stars

Prompt

Prompt, professional and knowledgeable service. Lovely, kind staff member, who carried out my treatment well.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thank you for taking the time to leave us a review, Dawn.

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Rated 5 out of 5 stars

The team at Weybridge are excellent!

The team at Weybridge are excellent, I have been going for years and never had any disappointments, a well deserve 5 out of 5 stars.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thank you, Ben, an amazing 5 out of 5 stars for our Weybridge team!

Rated 5 out of 5 stars

Complete Trust

All the staff are caring and very professional, I put my trust in their expertise and they exceeded that trust. I highly recommend the Bristol and Cardiff team who looked after me.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thanks so much, Persica! We appreciate that all of our clients have to put a lot of trust in our hands, so it's always good to hear a client who believes that trust has been well placed.

Rated 5 out of 5 stars

Excellent services provided

Excellent services provided. The staff are so accommodating and helpful.
The results are have achieved from various treatments have been amazing.
I cannot recommend Destination Skin enough.
A truly satisfied customer.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thank you so much, Jennie, so lovely to hear from a truly satisfied customer and know that our team has given them the results they were hoping for.

Rated 5 out of 5 stars

Excellent service

Excellent service, care and most importantly
Excellent results. I wouldn’t go anywhere else.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thanks, Michelle, we're glad to have you!

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Rated 3 out of 5 stars

Ok but could fo better

Ok service - my big issue is that therapist change so often you never get treated by the same person. Hard to tryst they know what they are doing. Also they don’t take before and after pics which is such a shame...

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thank you for taking the time to share your thoughts. We do aim to ensure you have the same practitioner every time you visit us, but sometimes a change in personnel is unavoidable - this is something we'll continue to work on.

Rated 5 out of 5 stars

Thank you DestinationSkin Manchester

I have both Elaine and Jan to do my injectable treatments. They are both fantastic and I have recommended both of them to my friends and family!

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thanks for your review, Charlotte, Elaine and Jan do great work so it's wonderful to know it's appreciated!

Rated 5 out of 5 stars

Windsor clinic is always clean and…

Windsor clinic is always clean and staff are very friendly and knowledgeable. I've recommended a number of people to them and will continue to do so.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thanks so much for your lovely review and recommendations! Don't forget to use our refer a friend scheme when recommending us, as then both yourself and your friends will be rewarded with £50 on your account! Find out more here https://www.destinationskin.com/offers/refer-a-friend/

Rated 1 out of 5 stars

Never any appointments

Never any appointments, turnover of staff hugely high and always trying to sell you products or more treatments. Not sure how good their training of staff is - I have had treatments where the staff haven't really known what they are doing.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

We're sorry you haven't enjoyed your experience with us. All of our staff are trained to a high, in-depth level on every treatment they perform, so it is disappointing to hear that you felt this was not reflected in your time with our practitioners and is something we will certainly look into. Please let us know if there's anything more we can do help.

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Rated 5 out of 5 stars

Excellent all round

Tracy is extremely good at her job, by far the best beautician I have ever had. Reception also fantastic and very efficient.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thanks so much, Christina, Tracy and the team will be thrilled to hear such wonderful feedback!

Rated 1 out of 5 stars

Promotional discount confusing

Very unhappy about being offered promotional discount for treatment, only to be informed later that I had to book 3 seperate sessions to get discount. It all became too confusing so I cancelled. I've been going for years, now feel quite disappointed.

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Hi Karin - we're sorry to hear that you were disappointed by one of our promotional offers. We've been working recently to improve the clarity of our offers and their related terms and conditions so hopefully this will be noticed by our clients. Please let us know if there is anything further we can do to help.

Rated 5 out of 5 stars

I have been going to Maddox street for…

I have been going to Maddox street for years and have always enjoyed every visit, the staff are very professional and friendly!

June 21, 2019
Unprompted review
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Reply from DestinationSkin

Thanks so much, Chloe, the team at our Maddox branch will be so pleased to hear this.

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