Easy Website to navigate. Good communication. Competitive Price. Delivery Tracking very good including using the Royal Mail Track. Packaging First Class. The Chemical Guys Product I Purchased worked... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased from here a few times now. Always fast. Have had some incorrect items sent on one occasion, but they helped me out & sorted it immediately no fuss& no hassle. Very happy, will definitely be... See more
Great products in stock at a good price. A definite saving on that of going direct. I have a car ceramic coated with Angelwax Nebula and the Atomic QED makes a real difference to keeping the co... See more
**update** thanks for getting back to me, I have checked my messages and defo can’t see any emails but I appreciate the update Never used detail gear before so i thought give it an go and purchas... See more
Company replied
Company details
Written by the company
Detail Gear is a family run, retailer specializing in car care & detailing products. We pride ourselves on offering low prices and giving great customer service. We keep a big selection of products in stock, from a vast range of brands including CarPRO, Bilt Hamber, Infinity Wax and many more. We're big enough to compete, but small enough to care.
Contact info
Ricsar Automotive (Detail Gear), 215 Shrub End Road, CO3 4RN, Colchester, United Kingdom
- sales@detailgear.co.uk
- detailgear.co.uk
4.6
Excellent
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Soft99 Glaco via Detail Gear
Great product at a decent price and quick delivery
August 11, 2025
Unprompted review
Advertisement
I did not get my order as they refunded…
I did not get my order as they refunded my order even when they kept me waiting over week for my order I would appreciate if they give me more than 10%
June 27, 2025
Unprompted review
Reply from Detail Gear
Hello, I'm so sorry to hear your order did not arrive. I have just looked into this further, and I can confirm that a full refund was made as sadly we were out of stock.
Many thanks,
James
great quality fast delivery
The items were of excellent quality and at a decent price.
The delivery was very fast considering it was free. I received my goods within 2 days of ordering them. Excellent.
June 18, 2025
Unprompted review
Advertisement
Great Company, rapid delivery and cheapest prices
These guys are genuinely cheapest for car detailing products. Delivery is rapid. I've used these guys around 4 or 5 times now.
May 15, 2025
Unprompted review
Excellent service for top quality…
Excellent service for top quality products, very fast delivery and exactly what I was looking for👍🏻
May 15, 2025
Unprompted review
Fast delivery
Amazing. Item was ordered in the evening and arrived next day!
May 20, 2025
Unprompted review
Advertisement
Items arrived quicker than expected…
Items arrived quicker than expected which was nice. Well packaged and some of the best prices around. Will definitely consider using again.
May 19, 2025
Unprompted review
First class service speedy delivery…
First class service speedy delivery thanks
April 7, 2025
Unprompted review
They have a really good website with a…
They have a really good website with a wide range of quality products. Delivery was quick and the products were well packaged. Would definitely use again.
March 21, 2025
Unprompted review
Advertisement
First time purchaser from Detail Gear
First time purchaser from Detail Gear - Great selection of items, great prices and a simple and trouble-free order. Will definitely be using again soon.
February 1, 2025
Unprompted review
Poor customer service
Placed an order 5 days ago no item delivered no communication via email or chat on website pulling my hair out such bad service
December 2, 2024
Unprompted review
Reply from Detail Gear
Hello,
I’m sorry to see that you’re not happy, however I have just looked into this and can see we did contact you numerous times via the email address you provided but sadly you did not get back to us.
Thanks
James
Purchased ceramic coating from this…
Purchased ceramic coating from this company, arrived very fast and their communication was fast too.
Cheaper then other indie sites and also Amazon!! So it was a no brainer.
Item was well packed and no issues at all.
Well order again tbh, thank you.
J
March 18, 2024
Unprompted review
Great customer service
Great site and products all around. But I leave this review to praise your staff member James, who has gone above and beyond to help out.
I was having issues with bucket sizes and grit guards, to which James personally checked, tested and measured inventory to ensure I ordered the correct equipment.
Excellent customer service throughout my interactions making one very satisfied customer.
March 11, 2024
Unprompted review
Advertisement
Brilliant product
Brilliant product. Brilliant service. Thank you.
September 15, 2023
Unprompted review
Placed my first order with this company…
Placed my first order with this company and all went great. Easy to order and quick delivery. Would recommend
September 6, 2023
Unprompted review
Delivered ahead…
Ordered Wednesday evening via Amazon and delivered Friday. Happy to use Ricsar again for more detailing products.
September 1, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.