Devicedocks Reviews 8

TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
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1-star

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Rated 1 out of 5 stars

The customer service of this company is pathetic

The customer service of this company is very pathetic I mistakenly ordered there e ink smart notebook and there is no option for cancelling the order I send them 2 mails before the order confirmation on the same day regarding this but they didn't respond on that then I get a call yesterday from them regarding this issue and the person is talking so rudely. That's how these people help there customers regarding any issue
My only advice is don't order from them they because if you get any problem from there side they will not help you, they don't know how to talk there customers

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud company...No customer care .No response..Save your Money…

I have placed request for two items and made the payment of Rs.2718 on 24th April 2026 and got the confirmation that the payment was successful and they will be shipping the item in 7 to 10 days.. It's been more than 3 weeks and no response from them. Tried to send multiple emails but no response. There is no direct contact, address for this company. It is more a fraud company. I should have been more vigilant before making the payment.

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Hi Team,

Hi Team,
I had ordered E-Ink Smart Notebook - Digital Writing Pad & Paperless Reader Device.
I had received the sms from VM-SHPRKT-S (shiprocket) saying your order NO D224250 is confirmed, on 5th May 2026.
Today I got a call asking to make another payment as the previous payment was misplaced by Device Docks. I asked them to refund the amount if there are any issues not to provide the product. They flatly refused to refund and instead on the second payment.
Now my account does not show the Order ID

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Hi Team,

Hi Team,
I had ordered E-Ink Smart Notebook - Digital Writing Pad & Paperless Reader Device.
I had received the sms from VM-SHPRKT-S (shiprocket) saying your order NO D224206 is confirmed, on 5th May 2026.
Today I got a call asking to make another payment as the previous payment was misplaced by Device Docks. I asked them to refund the amount if there are any issues not to provide the product. They flatly refused to refund and instead on the second payment.
Now my account does not show the Order ID

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Fraud Company

It's a scam, doubt if the company even exists. Product not delivered even after prepaid payment. Not responding to mails.

April 26, 2026
Unprompted review

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