deVOL Kitchens Reviews 155

I was extremely impressed by the whole experience of working with DeVol and thoroughly recommend them. There was serious attention to detail throughout, great communication from a really lovely team of people and a fabulous product at the end of it. Well done DeVol, it's a complicated process installing a new kitchen and you made it painless.

There is a very short list of companies that I’ve found that truly operate at a top shelf level with after sale service like deVol Kitchens. Excellent communication and prompt problem solving had me feeling like a VIP. With total confidence, I have and always will recommend deVol.

Beautiful quality products and excellent customer service. We ordered a few light fixtures for our home which regrettably did not work in the space. The return process was simple and the customer service agent we spoke with, Chloe, was responsive and efficient in coordinating the return. I highly recommend deVOL for their quality products and exceptional customer service.

...living in one of Austria's most beautiful corners in a nice neighborhood in a nice house with a kitchen that desperately deserved a reno though, we got inspired by HGTV's series 'for the love of kitchens'. We are Renée & Bernhard, best known as bernée. Our kitchen furniture flawlessly followed the design, craftsmanship, passion and love lived by deVOL. As a final touch, deVOL's cupboard hardware has been brought to scene on our olive green cabinets and perfectly match with the brass sink and handcrafted back splash tiles. Honestly, we can't be any happier. Big thanks and love to the great team of deVOL.

I ordered 2 lamps from deVOL but I didn't open the boxes bc we were moving. When I opened the boxes 1 of the lamps was broken. The customer service was fabulous and they are helping me ship it back to them and sending a replacement. I'm so thankful for their beautiful products and service. I cannot wait for my lamp to arrive! Thank you.

Flawless in the delivery and attention to detail. Always quick to respond and help work through any potential site issues. I would highly recommend them.

“Fantastic buying experience from start to finish. Communication was clear throughout and every member of the deVol were so friendly. When they said it was ready it was, when they said it was going to be delivered, ‘it was’ Really pleased with my new prep table it’s beautiful. Would highly recommend

Super service minded.

deVOL staff, showrooms, product and delivery are all exceptional. Couldn’t be happier!

The lady on the far right desk on the first floor of the showroom in Loughborough was so kind and helpful. We had come in to finalise our quote regarding worktops. We kept going between the silestone quartz and marble. She helped us identify the ones on the same floor and even called up design to make sure. She didn't make us feel like we were disturbing her at all and restored our positive experience with Devol.

Sadly, the first time we visited the showroom (when we were at the very start of our project) a person on the top floor was rather rude and felt like she was judging our questions on whether the company cover full project managing with plumbers/electrician. Not sure on her name sadly. But we're glad we gave the showroom a second go and now we're ordering almost everything from this company with an external designer/project manager to handle all trades and Devol.

You can have the lovely person/people on the first floor to thank for us being a customer. She deserves all the recognition.

As soon as I walk into my kitchen, I feel at ease. I love the atmosphere created by deVOL Kitchen’s furniture, its aesthetic appeal, its high quality, and its functionality.

What I’ve experienced recently—after four years of living in and with this kitchen—is exceptional customer service. The representative I spoke with was friendly, attentive, knowledgeable, and patient. What made the service exceptional, however, was the ability to find common ground with me as a customer and thus identify and resolve the technical issue at hand. In the process, I also learned about a special type of wood joint: the “Hoffman Key” or, in German, the “Hoffmann-Schwalbe.”

Exzellent Customer Service

We recently ordered the aged copper sink including the ionian brass tap as well as knobs, handles, and a vent cover from deVOL as part of our kitchen project, and we couldn’t be happier with both the products and the overall experience.

The quality and craftsmanship of the hardware are outstanding – the finishes are beautiful, tactile, and feel truly premium. You can immediately tell that a lot of care and attention to detail goes into every piece. The look they create in our kitchen is exactly what we were hoping for.

What impressed us just as much was the customer service. They had been very helpful before we placed the order and even though we were slightly outside the official return window, the team handled our request with great understanding and flexibility. Communication was warm, professional, and very easy throughout the entire process.

It’s rare to find a company that combines such high-quality products with genuinely thoughtful customer care. We will definitely be ordering from deVOL again and can wholeheartedly recommend them.

Thank you again to the team for such a positive experience!

I purchased Perrin & Rowe unlaquered taps from this company online from Canada and am very pleased with their products & service!!

Chloe was so incredibly helpful and quick to respond. Wonderful company to work with and beautiful products.

I recently placed an order for some ditsy Delft tiles and wallpaper for our kitchen renovation and there was an error with the items sent. I emailed DeVol about the error and Chloe immediately responded and was so patient and helpful and we figured out what the issue was and how to resolve it quickly. My initial panic was replaced with calm and confidence that everything would be taken care of. Chloe was so helpful and provided all the details needed to correct the mistake and to also return the items I shouldn't have received. Amazing customer service. I cannot wait to see my new kitchen with my DeVol tiles.

Kathryn, Chloe and all the staff I have dealt with on and off at deVol since have been incredible - kind, helpful, professional, friendly. From the outset when I made enquiries, to the order fulfilment, supply of product information, tracking and tracing an order to the wonderful delivery of all, my experience has been faultless and second to none. A highly professional and unique organisation with incredible products. Couldn't recommend more x

I live in Canada and I ordered handles and light sconses for a newly built kitchen. The quality, craftsmanship and beauty of the products were exactly as shown on their web site. The customer service is hands down the best. The items were shipped to Canada in a timely manner and arrived safe and sound. HIGHLY recommend.

Very quick and helpful customer service. My issue was resolved with a replacement part sent in a few hours.

Excellent service and very quick response. Definitely recommended.