Devon Cream Teas Reviews 

873
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as fresh, delicious, and of excellent quality, particularly the scones, jam, and clotted cream. Many find the hampers make wonderful, meaningful gifts, arriving beautifully packaged and well-received. People also commend the easy ordering process and reliable, timely delivery. However, some people were dissatisfied, noting scones that crumbled or disintegrated, affecting presentation. A few customers also experienced delivery issues, with orders arriving late or not as scheduled.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality and taste of items like cream,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the freshness... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy and quick it is... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have bought several hampers as presents and they've always been well received. This time my partner had the Devon cream tea hamper and it was great , the biscuits were tasty and the tea bags perfect... See more

Rated 5 out of 5 stars

Amazing service. Ordered from Devon Monday afternoon and was delivered to family in Birmingham Tuesday morning. It was important that it was Devon cream as they can only get Cornish cream in Birmingha... See more

Rated 5 out of 5 stars

Cannot recommend them enough! Firstly, to find Devon clotted cream is such an absolute rarity, Roddas is not right and it's everywhere! Everything in the hamper was delicious. Customer service is... See more

Rated 5 out of 5 stars

I have sent at least 4 or 5 cream teas as birthday presents, and they have always been received with delight by the recipients, who tell me how fresh and delicious everything is! This time my pay... See more


Company details

  1. Gift Basket Store

Written by the company

✨ Luxury Gifts Hampers ☕ Authentic Devon Produce 💙 Find your very own #SliceOfDevon


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

873 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(873)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great. Always good. I order once a year as a gift. It goes down very well, and items can be frozen to make them last longer. Delivered by APC, and they seem reliable.

July 15, 2026
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Rated 5 out of 5 stars

Ordering was quick and easy!

Ordering was quick and easy!
Great choice of products, fast delivery. I was kept updated every step of the way. Arrived on time well packed. It was a gift, and told they went down a treat.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Just recieved a small cream tea from my…

Just recieved a small cream tea from my Grandaughter. The scones were nice and fresh but the clotted cream had gone off,(out of date),and the preserve was all watery. Nice idea but not very practical sending cream in boxes,this needs re thinking,ie small cool pouches inside would help.

June 21, 2026
Unprompted review
Rated 2 out of 5 stars

My brother bought me this for my…

My brother bought me this for my birthday. It arrived on the right day but it looked like it had been crushed and when you tried to cut into the scones they just broke. Wow disintegrated on the cottage cream was very hard. You could not put it on the bits of scone that you had so overall would not recommend this to anybody.

June 13, 2026
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Rated 5 out of 5 stars

Excellent.

Cream was delivered on the day you said. Left in a safe place and my cousins said that they could tell that the cream is made with creamy milk. Just like our mums used to make. Will definitely buy here again. Thank you

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Devon Cream

I am really impressed with the quality of service I have received both from the online ordering facility, the delivery process and the content/ taste of the hamper. I shall continue to use your service.As a Devonion it is important to me to be able to source local products.
Thankyou,
Lesley Wheaton

Thankyou

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

No hassle

No hassle, no fuss, no worries but as always fantastic Devon products. My 90 year old second cousin couldn't thank me enough.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted 🤩

My daughter in law was absolutely delighted with this birthday present. She said it was one of the most thoughtful presents she had ever received. She even remarked on the informative packaging and great delivery.
I had to search for a DEVON cream tea as I live in Devon, could not be Cornish! Found the website and ordering was easy. A lovely product that gave her a meaningful birthday gift from her mum-in-law. Thankyou so much.

June 5, 2026
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Rated 5 out of 5 stars

Cannot recommend them enough!

Cannot recommend them enough!
Firstly, to find Devon clotted cream is such an absolute rarity, Roddas is not right and it's everywhere!
Everything in the hamper was delicious.
Customer service is outstanding, the original delivery was 'mislaid' by the courier company and Devon Cream Teas sorted it out so promptly. They definitely have future custom from me and my family.

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

Disaster from start to finish

Disaster from start to finish! Ordered cream tea to arrive on a certain Wednesday as surprise birthday pressie for friend. She waited in all day and no delivery. Spoke to Devon Teas next day and they said it had been delivered but refused which was not true. Ordered another cream tea and told it would be delivered on next day, Friday. Friday received message from delivery company to say parcel was not being delivered that day and they would let me know what day it would be delivered. Left 2 voicemails with Devon Teas but no one called back! On Saturday received a text from Delivery company only 30 minutes before the allocated time slot and my friend had to rush home to be there. Luckily it finally arrived but not sure cream was fresh as no sell by date on it! My friend had to wait in on 3 different days for the parcel and I was so embarrassed about the whole thing. Will never use Devon Teas again!

May 13, 2026
Unprompted review
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Rated 5 out of 5 stars

The best way to kick off an 80th birthday

My Dad loves two events in life, Christmas and a good cream tea. It was his 80th on Friday and to start his celebrations in style we ordered him and mum a delicious Devonshire cream tea with fudge included. Needless to say, less than an hour after delivery Mum and Dad had had a lovely time! A perfect way to kick off a weekend we were not sure Dad would see given recent illnesses. Thank you so much for the quality tea and speedy delivery. You made his day!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

The sweetest creamiest clotted cream...

I ordered a hamper for me and 2 big packs of clotted cream for an event at our local allotments. Sadly, only one pack arrived because the courier messed up but the company was really helpful and dispatched one overnight without any hassle. It's always a true measure of how good a company is when things go wrong and what they do to rectify it. Well done. We enjoy Devonshire clotted cream because it's always a good opportunity to educate others that the cream goes on a scone first! Haha. Also we did a side by side taste test with a well-known Cornish brand which paled (literally) by comparison. This clotted cream is solid, sweet and yellow. So yummy!

May 2, 2026
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Rated 5 out of 5 stars

3 pots of cream

Sent 3 pots of cream to a friend celebrating her 80th birthday. It arrived in time for her celebrations and the whole family were delighted with the cream. I was kept informed of its travels and emailed promptly when it had been delivered.

April 30, 2026
Unprompted review

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