Soanes CyclesReviews 

193
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... See more

Rated 5 out of 5 stars

Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... See more

Rated 5 out of 5 stars

My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... See more

Rated 5 out of 5 stars

These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop

Written by the company

Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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No history of asking for reviews

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4.9

All reviews

(193)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Not only, did Soanes have what I think might have been the only Marin Fairfax XL available in the UK.

But also, delivery was seriously quick.

Great bike great service!

June 22, 2021
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Rated 5 out of 5 stars

Excellent professional service from a…

Excellent professional service from a good local cycle shop. Good communication from online staff.
Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I was up near Aberdeen but they class this as 'not mainland! Check your geography! Apart from that happy purchase!

May 25, 2021
Rated 5 out of 5 stars

Excellent Service

Super easy on line service. Bike arrived in perfect condition and full wrapped, no complaints. Great service thus far. FYI - hard to even find a decent bike in stock but to pick up a Marin San Quentin at this price point was amazing

May 21, 2021
Rated 5 out of 5 stars

Brilliant Service!

I had a great experience with Soanes Cycles! Easy to order and the delivery was super quick and only took 2 days! Also their customer service is incredible and got an answer to my query within an hour and all resolved same day. If you’re looking anything cycle related these are the guys to come to.

May 11, 2021
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Rated 5 out of 5 stars

Excellent service

Excellent service. Called to check availability and a few other points, got to speak to a really helpful/knowledgable person. Placed order on basis of 3-5 day delivery, and the bike was with me in 43hrs, on the other side of the country. Well packed and good tracking of delivery.

May 3, 2021
Rated 5 out of 5 stars

High quality service

After seeking this bike for some time and seeing it online for sale, I immediately phoned to confirm stock and completed my purchase online from there.
Purchased on a Tuesday and delivered on the Thursday 2 days later.
Brilliant service and can now fully enjoy my new bike for the bank holiday weekend.

Top stuff team

May 2, 2021
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Rated 5 out of 5 stars

Superb service

Superb service, fast delivery, well packaged bike, great communication during buying process. Highly recommended.

April 17, 2021
Rated 5 out of 5 stars

Soanes Cycles were brilliant

Soanes Cycles were brilliant. I was let down by another supplier who sold me a bike that wasn't in stock. Shame I hadn't known about Soanes the first time as they were brilliant. highly recommend.

April 12, 2021
Rated 5 out of 5 stars

Good service / quick delivery

I found an online listing for a specific requirement I had for a pair of Shimano Tiagra 10 speed hydraulic shifter / caliper disc brake kits for my Giant Defy. I ordered there and then receiving a confirmation of the order.
The items were confirmed as despatched within 24 hours of my order and arrived within a few days. They were well packaged and the communication regarding the order and despatch was excellent. Highly recommended supplier, will keep Soanes Cycles on my preferred list.

April 2, 2021
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