Absolutely 5 star experience from this company. Arrived next day. Ordered the wax melts. They are the best smelling scents I've had and long lasting too. Will certainly be ordering again. Won't order... See more
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Company details
Written by the company
Created in 2019 by Sophie Weeks & Craig Ryder, Devon Wick is a home grown business. We are a business based on the core principles of being eco friendly, quality and fairness. From a thought created on our sofa to our own premises. We pour, pack and dispatch all our orders by hand. Every candle and wax melt is hand poured and packaged in recyclable boxes. Minimising the impact our business has on the environment in every way possible with being plastic free and using recyclable packaging as our main focus.
Contact info
Unit 69 Faraday Mill, PL4 0ST, Plymouth, United Kingdom
- help@devonwick.com
- devonwick.com
Hasn’t replied to negative reviews
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Lovely products & fast delivery
Don’t think I’ve ever experienced such quick shipping and delivery! Received my order less than 24 hours after placing it, so pleasantly surprised! The products are lovely and the packaging is super cute too.
Promised a refund of my £63 order of if…
Promised a refund of my £63 order of if I returned it. I did and I’m now being ignored.
Do not recommend as they all smell similar the products that is due to packaging.
Excellent
Good website. Speedy delivery. Great products. Quality excellent aswell as price.
Disgusting customer service.
Have been ordering from Devon Wick for a couple of years now never had an issue. Placed my usual order which came to around 40 pounds a week ago and heard nothing. Sent an email chasing it up and received a reply saying we are out of stock of one of the items you ordered so we have cancelled your entire order. No offer of sending a different fragrance just cancelled. If I hadn’t emailed would they even of bothered to tell me? Won’t be ordering from them again disgusting way to treat customers.
Ordered over 10 days ago
Ordered over 10 days ago, wrong order got delivered. Spoke to customer services who sent my order out again, which I’m waiting for, but has left out an original scent that I’d ordered. Won’t be ordering again
Product was a present
Product was a present for my daughter but smelt great.Communication was very good. Delivery was quick, as promised.
Wax melts samples
Updates great wax melts smell wonderful and so much choice .
Excellent quality
Excellent quality. Excellent value. All the fragrances are amazing. Such attention to detail. Feels more like someone’s passion than a business. Would highly recommend.
Great deals
Great deals, quick delivery and the items are lovely. I ordered wax melts and fragrance sprays, all smell lovely and are good quality
Disappointed
Had high hopes for the reed diffusers, based on the reviews, but was left disappointed. Delivery was quick and the packaging was lovely. However, none of them smelt like the scent descriptions and I’ve had to throw them all out as they don’t smell nice.
Wax melts smell amazing
Wax melts smell amazing, quick delivery and packaged well
Finally - I found my go to company for melts
Fast delivery and the melts are excellent. I have been trying to find melts that smell nice with a long lasting smell for so many years and I think I have found them. Only two scents tried out of my three but I’m so pleased with them. Will be reordering definitely.
The scents are amazing and the scent…
The scents are amazing and the scent lasts so long very fresh and fruity
Value for money.
Value for money.
Love the product.
Super fast delivery.
Very happy with my purchase.
Fantastic from start to finish
First-time purchase of devon wick…
First-time purchase of devon wick candles & really pleased with Autumn wax melts,fragrance is amazing will definitely be buying again.
amazing quality 🥰
I recently ordered x10 wax melts for the offer of £20. Absolutely unreal is all I can say! They all smell absolutely Devine. So glad I found Devon Wick. I’ve been sure to tell family & friends about them. Such good quality and amazing prices! Thank you
I ordered the 8 for 20 of carpet…
I ordered the 8 for 20 of carpet freshener and mystery 10 pack of snap bars from here. My parcel got delivered to the wrong house the first time and so when i emailed the company they were so helpful and reassuring and were so kind to send out another one. That one ended up getting returned to sender and i had to contact them once more, again Angel was so kind and so helpful and so quick with responding each time. I couldn’t be more thankful, when it finally came i was so excited and had to open it all! I loved every single one and using every excuse to use them! Thanks so much!
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