DEWELPRO.COM Reviews 

95
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

This was such a positive experience with customer service. I ordered a flea and tick collar but Fed Ex delivered to wrong address. Customer service was so prompt and understanding(even though this w... See more

Rated 1 out of 5 stars

Put collar on cat and within 10 hours her neck swelled up. Contacted customer service. They challenged me and didn’t believe me. No care for the animal expresses. Finally after sending before and afte... See more

Rated 5 out of 5 stars

I bought 2 collars for my 2 cats, and whilst waiting for their arrival I decided to dig deeper in to the safety of the ingredients (because I started hearing that essential oils were bad for cats). I... See more

Rated 5 out of 5 stars

The Dewel natural collar is one of several natural preventative I use on my 11 yr old shih tzu. Our home is in a wooded area, and only 5 min from the beach, so he needs extra protection bc he is outs... See more

Company replied

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

DEWEL™ Flea & Tick Collar — Available at DEWELPRO.com. At DEWELPRO.com, we specialize in the DEWEL Flea & Tick Collar for Dogs, a natural plant-based solution designed to help protect dogs from fleas and ticks for up to 8 months. Our mission is simple: give pet owners a safer, more comfortable alternative to harsh chemical treatments. The DEWEL flea and tick collar uses carefully selected essential oils to help repel pests while remaining gentle on your dog’s skin and coat. Pet parents choose DEWELPRO because they want reliable flea protection without unnecessary chemicals. At DEWELPRO, we focus on one thing—helping dogs stay comfortable, protected, and happy. Trusted by dog owners around the world, the DEWEL flea & tick collar is designed for long-lasting protection, comfort, and peace of mind. 🌿🐾


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3.7

Average

TrustScore 3.5 out of 5

95 reviews

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3.7

All reviews

(95)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I have two yorkies and it seemed within…

I have two yorkies and it seemed within a 48 period they started scratching and their ears got red inside. I had to take the collars off. I tried these a couple years ago and the same thing happened but thought I would give them another try. They are just too sensitive to them so I lost money again.

July 3, 2025
Rated 1 out of 5 stars

Ordered them for our 3 dogs

Ordered them for our 3 dogs. Gave dogs bath and put collars on. 2 weeks later dogs still infested with fleas. Ended up ordering the actual Seresto collars and within days fleas were gone. Sorry but your didn’t do anything.

June 11, 2025
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Rated 3 out of 5 stars

Not working as well…

I have used dewel pro for years with no complaints. I have told friends about it but,this time I ordered and it seems different. My dog went to the groomer and I put the collar on at the beginning of April. She has had 2 ticks so far. No fleas yet

April 1, 2025
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Rated 5 out of 5 stars

Flea and tick collar

Ordered another two collars and as a bonus got two free. Very fast delivery as ever.
These collars are amazing and a fraction of the price of other competitors!
Ignore the negative comments. Communication and customer service is excellent.
Highly rate this product!!

May 28, 2024
Unprompted review
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Rated 5 out of 5 stars

I've used this product for 4 years i

I've used this product for 4 years i
on my little Maltese. I was afraid to use a stronger collar for her little body. We live in a wooded area with lots of ticks and she likes to go out back. Never picked up a tick or a flea

August 19, 2023
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Rated 5 out of 5 stars

Great Natural Solution

These flea/tick collars are natural and safe. We have used them for 3 years and prefer over more dangerous chemical flea and tick techniques. These are 25 inches in circumference and fit our 70 pound dog well. They arrived on time. These were a bit too pricey and used to cost much less.

August 5, 2023
Rated 1 out of 5 stars

Received wrong item...need small dog…

Received wrong item...need small dog collar...received a large....no receipt..nothing!..you need to make this good! Margaret Vargas

June 22, 2023
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Reply from DEWELPRO.COM

Dear Margaret,

Thank you for taking the time to share your feedback regarding our DEWELPRO collar. We appreciate your input and would like to address your concerns regarding the sizing.

At DEWELPRO, we understand the importance of offering products that cater to various needs and preferences. While the tan color might suggest that it is designed for "Large Dogs," we assure you that our collar is indeed intended to be a one size fits all solution for all dog breeds. The tan color classification was merely for aesthetic purposes and does not limit its functionality.

We apologize for any confusion this may have caused, and we appreciate you bringing it to our attention. Customer satisfaction is our top priority, and we want to ensure that every customer has a positive experience with our products.

If you are still unsatisfied with the collar or have any further concerns, we encourage you to reach out to our dedicated support team at info@dewelpro.com. They will be more than happy to assist you and facilitate a return for a full refund if that is your preferred resolution.

Once again, we value your feedback, and we are committed to continuously improving our products and services based on the valuable insights shared by customers like yourself.

Thank you for choosing DEWELPRO, and we hope to have the opportunity to provide you with an even better experience in the future.

Best regards,

The DEWELPRO Team

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