okay you may ask why Igave 5 stars: Fast Deposit and Withdraw Great support team that will always be there to help ypu if you face any circumstances Events and Airdrops: everty time they make gre... See more
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See what reviewers are saying
No doubt Dex-Trade will appreciate my feedback :). Endless calls - apparently set up by BIT-IQ. Linked to Trader of Powers as calls come from same call center. No one can remove my number... See more
Company replied
Dex-trade is a nice crypto exchange. I work with them for over 2 years. They have fast executive orders and good liquid environment. Withdrawal is often few minutes and they have some good Airdrops fo... See more
Company replied
Have been using the exchange for 1 year and I can certainly say that I am totally satisfied with the service from DexTrade. Lot of organised trading tournaments , airdrops and AMA sessions. Withdraw... See more
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Company details
About Dex-Trade
Written by the company
Important! Please note that Dex-Trade has only one correct and official link: https://dex-trade.com . Be careful, everything else is a scam!
Dex-Trade is a centralized cryptocurrency exchange founded in 2017 and registered in Seychelles. This is a modern space for safe and comfortable trading with minimal commissions.
Dex-Trade is a universal exchange for both beginners and professional traders. The minimum spread and high liquidity in order books allow you to trade efficiently with orders of any volume.
Along with global opportunities, the exchange also provides a demo trading mode for risk-free testing of your trading strategies. Our dedicated support team is online 24/7 to assist you with any questions.
You can learn more about Dex-Trade on the website: https://dex-trade.com/info/about
If you are looking for listing and promotion options with Dex-Trade please visit our listing page and a personal manager will help you to utilize our proven tools and intelligent market-making system to engage with the vast exchange community in the best possible way: https://dex-trade.com/listing
Dex-Trade is a centralized cryptocurrency exchange founded in 2017 and registered in Seychelles. This is a modern space for safe and comfortable trading with minimal commissions.
Dex-Trade is a universal exchange for both beginners and professional traders. The minimum spread and high liquidity in order books allow you to trade efficiently with orders of any volume.
Along with global opportunities, the exchange also provides a demo trading mode for risk-free testing of your trading strategies. Our dedicated support team is online 24/7 to assist you with any questions.
You can learn more about Dex-Trade on the website: https://dex-trade.com/info/about
If you are looking for listing and promotion options with Dex-Trade please visit our listing page and a personal manager will help you to utilize our proven tools and intelligent market-making system to engage with the vast exchange community in the best possible way: https://dex-trade.com/listing
Contact info
New Horizon Building, Ground Floor, 3½ Miles Philip S.W. Goldson Highway, Belize City , Belize
- The company "Dex-Trade" does not have a phone number (avoid scammers)
- Support@dex-trade.com
- dex-trade.com
You should know
4.0
Great
290 reviews
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Replied to 100% of negative reviews
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DXU having no trading pair.
July 11, 2025
Reply from Dex-Trade
Greetings, thank you for your feedback.
We would like to point out that we have already communicated with you via email and messengers regarding this situation on several occasions and provided all the necessary information.
We would like to remind you that this information was publicly available before you bought DXU - the token description on the Dex-Trade platform clearly states that DXU is an internal utility token created solely to reduce fees and improve trading conditions through VIP tiers.
A trading pair for DXU is not provided and is not planned, as the token is not intended for trading - it is a tool that works only within the Dex-Trade platform.
Main advantages of DXU:
- 10% discount on commissions after activation;
- Faster access to VIP levels without the need for large trading volumes;
- Additional bonuses available only to DXU holders.
We regret that there was a misunderstanding, but we hope that now the functionality of DXU has become fully clear to you.
Sincerely,
Dex-Trade team
The trading is very simple and smooth…
The trading is very simple and smooth and withdrawals are also very simple and seamless!
July 11, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Good trading rates and real time values
No hidden parameters. It's an easy to use app. Security cautious. User friendly interface.
May 28, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Good exchange for crypto
May 28, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Good exhange
May 28, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
The professional manner approach has…
The professional manner approach has been outstanding!
April 30, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
you guys sgould improve deposit and…
you guys should improve deposit and withdrawing time.it takwn to long to process.and also lower the withdrawal fee.its too hign
April 30, 2025
Reply from Dex-Trade
Greetings!
Thank you for your feedback. We are sorry to hear that you have experienced difficulties.
To better understand your situation and determine if it is related to Dex-Trade, our support team sent you an email from our official support address support@dex-trade.com. I'm sure together we will be able to figure it out. Hope for further cooperation!
Still grow up
April 3, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
Thank you for your feedback - we really appreciate your support. Our team strives to provide you with the highest quality services! If you have further questions or need help, don't hesitate to get in touch with us via our mail support@dex-trade.com or online chat on our website Have a nice day.
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Good nice well
February 14, 2025
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Good but the kyc id documents during…
Good but the kyc id documents during take photo but camera is only front work no work back pl provide good service to customers
February 14, 2025
Reply from Dex-Trade
Greetings!
Thank you for your feedback - we really appreciate your support. Our team strives to provide you with the highest quality services! If you have further questions or need help, don't hesitate to get in touch with us via our mail support@dex-trade.com or online chat on our website Have a nice day.
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!
If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
Thank you so much for your review! We deeply appreciate your feedback! We are doing our best every day to improve the platform for our users!
Best regards, Dex-Trade team.
Reply from Dex-Trade
Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!
If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com
Best regards, Dex-Trade team.
Fast and reliable service
November 25, 2024
Reply from Dex-Trade
Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!
If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com
Best regards, Dex-Trade team.
Return small ticket to 1$
Return small ticket to 1$
And give us smallest commission for withdraw.
November 25, 2024
Reply from Dex-Trade
Greetings!
Thank you for your feedback - we really appreciate your support. Our team strives to provide you with the highest quality services! If you have further questions or need help, don't hesitate to get in touch with us via our mail support@dex-trade.com or online chat on our website Have a nice day.
Best regards, Dex-Trade team.
Beware! Negative Experience with Dex-Trade: They Do Not Honor Agreed Terms.
Our company, Musicdibs, a leading platform for decentralized rights registration using blockchain technology based in Spain, is currently in a legal dispute with the exchange Dex-Trade.com due to a serious breach of terms initially agreed upon during negotiations for an Initial Coin Offering (IEO).
IEO Background:
We initially came to an agreement with official Dex-Trade representatives (@Max_DexTrade, @Jack_Kellye, @Dextrade_sales_Oleksandr, @Alexander_AccountManager, @IrynaAccountManager, and @Oleksandr_AccountManager) under the following conditions:
1 A guaranteed IEO fundraising amount, which was confirmed 100% during negotiation, with over 40 example projects shared.
2 Listing on two exchanges, Dex-Trade.com and Bitstorage.finance, the latter at an additional cost.
Breach of Terms:
After a week of IEO on Dex-Trade.com, there have been zero token sales, while our parallel presale on our own platform is progressing smoothly as scheduled. Additionally, our technical team has verified that the “second exchange” Bitstorage.finance is, in fact, a duplicate of Dex-Trade.com with a different interface, raising serious concerns about the validity of the service provided, as we paid an additional fee for what turns out to be the same exchange.
Refund Request and Agreement Cancellation:
In light of these findings, our legal department has repeatedly requested, backed by evidence (screenshots of the negotiation with official managers certified on blockchain), the immediate cancellation of the campaign and a full refund of the amount paid.
So far, Dex-Trade.com’s official managers have responded only with denials and evasive answers and have refused to refund the fees. They referred us to a contact email without providing a concrete resolution. In a further attempt, our executive team has tried to reach Dex-Trade.com’s C-level executives, but without success, as their details are not listed on Dex-Trade.com’s site. We’ve had to turn to professional networks like LinkedIn to locate them.
This behavior not only contradicts the terms of our agreement but also harms our project’s reputation and raises suspicions about Dex-Trade.com’s honesty as a company. Therefore, to protect our community, we have decided to issue a statement and end all ties with Dex-Trade.com, canceling the planned listing.
Due to our negative experience, we advise against engaging with this company for your project and recommend avoiding agreements with Dex-Trade.com, as they exhibit a lack of transparency and commitment to agreed terms.
Our company reserves the right to pursue legal action to defend our interests, and we encourage any companies affected by similar situations with Dex-Trade.com to contact us at musicdibs.com for detailed information.
We are also committed to updating this review should Dex-Trade.com resolve the dispute promptly and satisfactorily.
Musicdibs Business Team
November 4, 2024
Unprompted review
Reply from Dex-Trade
Dear Musicdibs Business Team!
We are committed to transparency and accuracy in all our communications. Your statements are inaccurate and incomplete, as they don't consider all relevant factors. This misrepresents the situation, leading to a different interpretation and ultimately a contrary meaning.
For clarity:
1. Our cooperation is strictly bound by our signed contract. All applicable terms and conditions are governed by this contract. All agreements between our parties are finalized and signed by both sides. As previously communicated, our team repeatedly referenced specific contract clauses during our discussions, yet you failed to cite any contractual provisions to support your claims.
2. Following your inquiry, we thoroughly investigated the specific fact mentioned in your appeal. Based on the information you provided and our independent review, we found no evidence to support your claim of guaranteed specific results (which is inherently impossible). Following our notification of the inner investigation results, you indicated that you possessed supplemental evidence to corroborate your claims. Our team subsequently requested this additional evidence. Nevertheless, as of now, we have not received any such data. This could be construed as manipulation and deception in your review.
3. While our partner mentioned the possibility of fundraising during the IEO, he also noted it depends on various factors, including project execution and promotion. Projects aligning with our users' interests have shown successful IEO outcomes, as evidenced by results on our platform.
4. We would like to note that there is a fundamental distinction between providing the opportunity, which is the primary function of our platform, and providing a guaranteed result. Guaranteeing fundraising amounts or IEO success, especially in a contractual agreement, is manipulation and deceit of clients. Our team does not engage in such practices. IEO outcomes are contingent on multiple factors, including project quality, marketing efforts, and market conditions.
5. Despite numerous attempts at constructive dialogue, you resorted to blackmail and manipulation, including threats of public defamation against our platform.
6. Given your escalation from threats to deliberate misrepresentation of the information above, we consider this fraudulent behavior. Whereas our team adheres to and fulfills obligations, stipulated in the contract signed by both parties. However, despite this, you are making demands and ultimatums.
7. Your dissemination of false information about our platform, coupled with inciting others to act on such inaccuracies, significantly violates the terms of our contract. Our team reserves the right to exercise all remedies available under the signed contract, our internal policies, and applicable regulations.
Best regards,
Dex-Trade team.
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