Dex-Trade Reviews 290

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

okay you may ask why Igave 5 stars: Fast Deposit and Withdraw Great support team that will always be there to help ypu if you face any circumstances Events and Airdrops: everty time they make gre... See more

Company replied

Rated 1 out of 5 stars

No doubt Dex-Trade will appreciate my feedback :). Endless calls - apparently set up by BIT-IQ. Linked to Trader of Powers as calls come from same call center. No one can remove my number... See more

Company replied

Rated 5 out of 5 stars

Dex-trade is a nice crypto exchange. I work with them for over 2 years. They have fast executive orders and good liquid environment. Withdrawal is often few minutes and they have some good Airdrops fo... See more

Company replied

Rated 4 out of 5 stars

Have been using the exchange for 1 year and I can certainly say that I am totally satisfied with the service from DexTrade. Lot of organised trading tournaments , airdrops and AMA sessions. Withdraw... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service

About Dex-Trade

Written by the company

Important! Please note that Dex-Trade has only one correct and official link: https://dex-trade.com . Be careful, everything else is a scam!

Dex-Trade is a centralized cryptocurrency exchange founded in 2017 and registered in Seychelles. This is a modern space for safe and comfortable trading with minimal commissions.

Dex-Trade is a universal exchange for both beginners and professional traders. The minimum spread and high liquidity in order books allow you to trade efficiently with orders of any volume.

Along with global opportunities, the exchange also provides a demo trading mode for risk-free testing of your trading strategies. Our dedicated support team is online 24/7 to assist you with any questions.

You can learn more about Dex-Trade on the website: https://dex-trade.com/info/about

If you are looking for listing and promotion options with Dex-Trade please visit our listing page and a personal manager will help you to utilize our proven tools and intelligent market-making system to engage with the vast exchange community in the best possible way: https://dex-trade.com/listing

Contact info

You should know

4.0

Great

TrustScore 4 out of 5

290 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent!

Excellent!
Keep up the good work!

March 1, 2024
Dex-Trade logo

Reply from Dex-Trade

Thank you for your feedback - we really appreciate your support. Our team strives to provide you with the highest quality services!

Rated 1 out of 5 stars

This is not what cryptocurrency is about.

There are more KYC and un necessary verifications than the regular banking institution. It also makes you utilize a 2fa verification process everyone you log in. I bought coins. Then couldn’t even send them due to the nature of the way they conduct business. As a season veteran, mark my worlds. Find an alternative, this thing won’t last long.

February 26, 2024
Unprompted review
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Reply from Dex-Trade

Hello!

Your feedback is very important to us. Two-factor authentication (2FA) is an additional layer of security used to protect your account. We're sorry to hear that you've experienced any difficulties.
We kindly ask you to contact us by email at support@dex-trade.com or via the live chat in the bottom right corner of our website, providing your Dex-Trade user ID and details of the problem you are experiencing. We will do our best to help you resolve your issue and make your experience much better.

Sincerely, your Dex-Trade team.

Rated 5 out of 5 stars

awesome exchange

February 21, 2024
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Reply from Dex-Trade

Thank you for your feedback - we really appreciate your support. Our team strives to provide you with the highest quality services! If you have further questions or need help, don't hesitate to get in touch with us via our mail support@dex-trade.com or online chat on our website Have a nice day.
Best regards, Dex-Trade team.

Rated 4 out of 5 stars

Delay in delivering on promises

For the most part it's good. However, I won a prize in crypto worth $10 about four days ago and claimed it but am yet to receive it. This is worrying. Act on that.

February 20, 2024
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Reply from Dex-Trade

Your feedback is very important for us. Thanks for your feedback. We will contact you regarding this request. If you have any additional questions, please contact us at support@dex-trade.com or via online chat on our website. Have a nice day.

Rated 5 out of 5 stars

Very good experience with dex Trade.as…

Very good experience with dex Trade.as well as good customer service support. Honest reply and reward. Easy to use App.

February 20, 2024
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Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

easy for trade

easy for trade, have a lot of coins
and low fee

February 20, 2024
Dex-Trade logo

Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 4 out of 5 stars

Enjoy..

Enjoy... enjoy

February 20, 2024
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Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

Easy to navigate

February 20, 2024
Dex-Trade logo

Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 3 out of 5 stars
Dex-Trade logo

Reply from Dex-Trade

Greetings!

We appreciate your feedback. We are sorry to hear that you faced certain difficulties. Please contact our support team support@dex-trade.com. We will be glad to help you!

At our platform, we want to clarify that we do not offer the services of trading consultants, and we are not equipped to provide guidance or recommendations on trading strategies. Our primary role is to serve as a cryptocurrency exchange platform, facilitating the buying, selling, and exchanging of various cryptocurrencies.

While we strive to provide a secure and efficient environment for cryptocurrency enthusiasts and traders, it's important to understand that any trading decisions made on our platform are the sole responsibility of the users themselves. We encourage our users to conduct thorough research, stay informed about market trends, and exercise caution when engaging in cryptocurrency trading activities.

Our platform offers a range of tools and features to assist users in managing their cryptocurrency transactions, such as trading pairs, order types, and real-time market data. However, it's crucial to note that these tools are meant to enhance the trading experience and enable users to execute their strategies but do not constitute financial or trading advice.

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

Easy to use

Easy to use, convenient management. Maybe it needs a little more optimization for phone use.

February 15, 2024
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Reply from Dex-Trade

Hello!
Very glad for your experience with Dex-Trade!
We will take your note about a mobile app, thank you a lot!

Rated 5 out of 5 stars

Love this Cex (Dex-Trade exchange )

Love this Cex, the live chat is really fast respond, especially for admin Chris that really kind and fast to help me using this exchange platform (Dex-trade). I have did Deposit and Withdrawal through this site, it is really fast and compromising. Once again thanks to this site and For Admin Chris that really help me while asking in the live chat, Really helpful. Thanks.

February 10, 2024
Unprompted review
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Reply from Dex-Trade

Greetings!

It's great to hear that you're having a positive experience with Dex-Trade exchange! Your feedback about the fast and responsive live chat, as well as the helpful assistance from Admin Chris, is valuable for both the platform and potential users. If you have any specific questions or need further assistance, feel free to ask. Happy trading!

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

Awesome

Awesome , user friendly, fast . Reliable exchange

January 30, 2024
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Reply from Dex-Trade

Greetings!

Thank you for your positive feedback! We're thrilled to hear that you find Dex-Trade awesome, user-friendly, and fast. We strive to provide a reliable exchange platform for our users, and your satisfaction is our priority. Happy trading!

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

Quite easy to access the menus.

Quite easy to access the menus.
Fast and has good crypto coins

January 23, 2024
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Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

Very good CEX

Easy, fast, reliable, and support answering quickly. Dex-Trade is a very good CEX indeed.

January 23, 2024
Dex-Trade logo

Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 5 out of 5 stars

Cool website

Cool website. It is my best platform

January 23, 2024
Dex-Trade logo

Reply from Dex-Trade

Greetings!
We greatly appreciate your support. Our dedication is to offer you the highest quality service!

If you require assistance, please don't hesitate to reach out to us through our online chat or by sending an email support@dex-trade.com

Best regards, Dex-Trade team.

Rated 2 out of 5 stars
Dex-Trade logo

Reply from Dex-Trade

Greetings!

Sorry to hear that you faced certain difficulties.
We kindly ask you to contact us via e-mail at support@dex-trade.com or via the online chat in the lower right corner of our website, indicating your Dex-Trade UserID and detailed information about the issue you are facing. We will try our best to help you with your problem and make your experience much better

Best regards, your Dex-Trade team

Rated 1 out of 5 stars

1- nobody speak french

1- nobody speak french.
2- One person suppose recall me after 2 week.
Never somebody recall me but after 6 month
Somebody call me.
And the People know my password and tell me he had à money for me $55,000 for starting $250 + $50 more for équivalent US money he ask me.
I accept.
3 time somebody call me each 2 week,
Someone reduce the amount for withdraw because he ask me $5000 but each time then I had à call, the People can access at count and when he saw my count with à bit of money They closes the conversation.

December 27, 2023
Dex-Trade logo

Reply from Dex-Trade

Greetings!

Sorry to hear that you faced certain difficulties.
We kindly ask you to contact us via e-mail at support@dex-trade.com or via the online chat in the lower right corner of our website, indicating your Dex-Trade UserID and detailed information about the issue you are facing. We will try our best to help you with your problem and make your experience much better

Best regards, your Dex-Trade team

Rated 5 out of 5 stars

I like this kind of cex where the issue…

I like this kind of cex where the issue of daily trading volume is not the main thing in listing coins, but fundamentals are the main basis.

December 27, 2023
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Reply from Dex-Trade

For us, the most important thing is the security, reliability and ease of use of the tools available to our users to generate profit.
Thank you for your feedback - we are glad to see you on our exchange!

Rated 5 out of 5 stars

able to provide real prices

able to provide real prices, cheap trading costs, and a more attractive website appearance.

December 27, 2023
Dex-Trade logo

Reply from Dex-Trade

We are changing and improving the project for the convenience of our users. Thank you for appreciating our new design.

Rated 5 out of 5 stars

Good performance

December 13, 2023
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Reply from Dex-Trade

Thank you very much. We are committed to providing you with the best possible service!

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