Many years ago I purchased a Dexam bowl with supermarket shopping. It has served me well; proved robust and lasted well and still going strong. For this reason I wanted to purchase a set but the super... See more
Company replied
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Review summary
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Reviews shaping this summary
I was looking for new oven gauntlets. I had originally ordered these items on Amazon, but after they completely messed the order up, I cancelled it. I ordered directly from the Dexam site and found th... See more
Company replied
Bought a wok lid from Dexham. Excellent service. Exactly what I was looking for and it arrive the NEXT day!!! Defo recommend this company.
Company replied
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
Company replied
Company details
Written by the company
Dexam – Innovative Kitchenware Since 1957 For over 65 years, Dexam has been trusted by home cooks and professional chefs alike for quality kitchenware that blends tradition with innovation. Based in the UK, we specialise in premium cookware, bakeware, tableware, kitchen textiles, and accessories. Discover exclusive collections including Sintra, CellarDine, Supreme, and iconic collaborations with RHS, Kellogg’s, and School of Wok. Whether you're preparing everyday meals or entertaining guests, our products are designed to make cooking a joy. Proudly serving retailers and customers who value style, function, and lasting quality.
Contact info
Holmbush Industrial Estate, GU29 9HX, Midhurst, United Kingdom
- cs@dexam.co.uk
- www.dexam.co.uk
4.7
Excellent
106 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great quality and good value!
September 18, 2026
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Prompt delivery and very well packed
Prompt delivery and very well packed. Found items that I could not find anywhere else. Will use again,
September 14, 2026
Reply from Dexam
Hi Nicola, we are thrilled to hear that your items arrived quickly and safely and that you would use us again . Thank you very much for your review and if we can help in the future with anything please do get in touch.
I am very pleased with the lovely mango…
I am very pleased with the lovely mango and enamel bowls - even nicer than I expected.
And they arrived very promptly as well.
September 9, 2026
Reply from Dexam
Hi Lesley, we are very happy to hear that you love your items and that they were delivered quickly. Thank you very much for your review.
Reply from Dexam
Good Morning Zoe, we are so pleased your items came quickly and that you are happy with them! Please let us know if we can help any further in the future.
Quick service and items was packed very…
Quick service and items was packed very securely
August 14, 2026
Reply from Dexam
Hi Dianne, We are thrilled to hear that your order arrived safely and in good time. We hope you love your items and please don't hesitate to get in touch if you need any help in the future.
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Really quick and efficient delivery
Really quick and efficient delivery . Items are as described and lovely large tea towels . Very impressed
August 7, 2026
Reply from Dexam
Hi Jayne, we are so glad you love your new tea towels! Thank you for leaving a review and please don't hesitate to get in touch if you need anything in the future.
Great little products made in Britain…
Great little products made in Britain and a friendly company too.
August 21, 2026
Unprompted review
Reply from Dexam
Hi Barbara, Thank you very much for leaving a lovely review. We are very pleased that you love your items and if you need any help in the future please do get in contact with us.
We did not received our purchase of…a garlic press
We have not received our purchase of been given any information about this failure. We would therefore give Dexam a minus star of possible.
After this review Dexam quickly got in touch and resent the item which we received within a few days. We thank them for that and have edited our review.
August 12, 2026
Reply from Dexam
Hi, I am very sorry to hear you have had an issue with the delivery of this order. We weren’t aware that it was lost in the Royal Mail system, we will despatch a second one via FedEx which you should receive on Monday. Please, if you need any further help let us know at cs@dexam.co.uk
Reply from Dexam
Hi, We are so pleased you love your product and were satisfied with our service! Please let us know if we can help any further.
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Items dispatched to the wrong address…
Items dispatched to the wrong address multiple times
July 14, 2026
Reply from Dexam
Hi, We are very sorry to hear you are having trouble with the delivery of your order. If you could please contact cs@dexam.co.uk they should be able to help you further. Many thanks, The Dexam Team.
Reply from Dexam
Hi, we are very pleased to hear you were happy with our service and product! Please let us know if you need any further help. Many thanks, the Dexam team.
Reply from Dexam
Good Morning Caroline, thank you for your review! We are so pleased to hear you were happy with our service and your new glassware. Please get in touch if you need any further help.
Reply from Dexam
We are so pleased you are happy with our service and products. If we can do anything else for you please do get in touch!
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Great quality and very well packed!
May 5, 2026
Reply from Dexam
Hello Kathleen, we are very pleased you are happy with your items. Thank you!
Reply from Dexam
Good Morning Robert, we are very happy to hear you liked our order process and that your items arrived quickly! Please let us know if you need any help in the future. Many thanks, the Dexam team.
Reply from Dexam
Hi Maria, we are glad you loved your item and it came quickly. Please let us know if you need any further help. Thank you, The Dexam team
Reply from Dexam
Hi Trevor, Thank you for leaving a review we are so pleased you loved our service and product!
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Bought a wok lid from Dexham.
Bought a wok lid from Dexham.
Excellent service. Exactly what I was looking for and it arrive the NEXT day!!!
Defo recommend this company.
April 24, 2026
Unprompted review
Reply from Dexam
Hello, thank you so much for your review. We are pleased you loved our wok lid and service, be sure to reach out if you need any help in the future. Happy cooking!
Excellent customer service
Excellent customer service, lovely product and really well packaged! Can definitely recommend!
April 7, 2026
Reply from Dexam
We are so pleased you loved your item and our service! Please let us know if there is anything else we can help with. Many thanks, The Dexam Team.
The pot grabs are excellent quality
The pot grabs are excellent quality. Easy to order and delivered quickly by Royal Mail.
April 9, 2026
Reply from Dexam
Good morning Carol, we are so pleased you love your pot grabs and that they were delivered quickly! Please let us know if we can do anything more to help, happy cooking!
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