DFB-Fanshop Reviews 627

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Mein Deutsch ist nicht so gut, darum auf englisch. You have always had had very good selection and reasonable prices. Next year will be the last I buy DFB shirts and other material because after t... See more

Rated 1 out of 5 stars

2nd review post DFB reply: The worst customer service ever The worst customer service ever. I’ve been a customer for years and purchased 8 times. I’m unable to return $186 (US &) in product. Their... See more

Company replied

Rated 5 out of 5 stars

I was on the hunt for a long sleeve Germany kit, sold out everywhere in Australia and anywhere else in the world that shipped to Australia. I happened to check the Germany football website and sa... See more

Rated 1 out of 5 stars

Horrible experience. I paid for a THW Kiel jersey but I have never received. I am waiting now my refund, but I have no confidence in tis company.

Company replied

Company details

  1. Sportswear Store

Written by the company

Der DFB-Fanshop ist die erste Adresse für alle, die ihre Unterstützung für die deutsche Nationalmannschaft zeigen möchten. Hier findest du eine große Auswahl an offiziellen adidas-Produkten – von aktuellen Heim-, Auswärts- und Torwarttrikots bis hin zu Trainingskleidung, Accessoires und Fanartikeln für jeden Anlass. Entdecke die neuesten adidas-Trikots der deutschen Nationalmannschaften – perfekt, um deinen Spieltag-Look zu vervollständigen und deine Unterstützung bei jedem Turnier zu zeigen. Ob du dich für den nächsten Spieltag einkleiden willst oder ein besonderes Geschenk für Fußballbegeisterte suchst – im DFB-Fanshop wirst du fündig. Mit hochwertigen Materialien und authentischem Design bringst du deine Fanliebe stilvoll zum Ausdruck. Unsere Trikots sind in Größen für Erwachsene und Kinder erhältlich und lassen sich mit den Namen und Nummern deiner Lieblingsspieler wie Lea Schüller, Florian Wirtz, Jamal Musiala oder Guilia Gwinn personalisieren. Du liebst Fußballgeschichte? Dann wirf einen Blick auf unsere Retro-Kollektion und feiere die Legenden der Weltmeistermannschaften von 1954, 1974, 1990 und viele weitere unvergessliche Momente des deutschen Fußballs. Auch abseits des Spielfelds bist du mit unserer aktuellen adidas-Trainingskollektion bestens ausgestattet – ideal für Sport, Freizeit oder einfach deinen Alltagslook mit DFB-Flair. Unser Kundenservice hilft dir bei Fragen gerne weiter. Und das Beste: Wir liefern deutschlandweit und international – damit du deine Leidenschaft für die Nationalmannschaft überall zeigen kannst.


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3.3

Average

TrustScore 3.5 out of 5

627 reviews

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Rated 5 out of 5 stars

Adidas and DFB

Mein Deutsch ist nicht so gut, darum auf englisch. You have always had had very good selection and reasonable prices.

Next year will be the last I buy DFB shirts and other material because after that Nike will replace Adidas. For me there is only one Brand and it is Adidas.

November 29, 2025
Rated 1 out of 5 stars

Horrible experience

Horrible experience. I paid for a THW Kiel jersey but I have never received. I am waiting now my refund, but I have no confidence in tis company.

May 10, 2025
Unprompted review
DFB-Fanshop logo

Reply from DFB-Fanshop

Hello, I am very sorry to hear that you had a bad experience with us. Please contact us by e-mail at customerfirst@fanatics.com with your order number so that we can resolve your problem as quickly as possible. We look forward to your feedback!
Joanna

Rated 5 out of 5 stars

I'm happy


I am very happy about my order. The T-shirt was very beautiful and I liked the material. It's arrived on time. Very kind of you. thanks.

April 10, 2025
Rated 5 out of 5 stars

I was on the hunt for a long sleeve…

I was on the hunt for a long sleeve Germany kit, sold out everywhere in Australia and anywhere else in the world that shipped to Australia. I happened to check the Germany football website and saw that they had restocked. Ordered it within seconds as I didn't want to miss out! I then felt a sense of worry as I started to think that maybe id rushed into ordering a kit from a scam website so I googled the store and found all these bad reviews.

WELL,
Maybe theyve cleaned up their act? Because the kit arrived in perfect condition, to my doorstep, from somewhere in Europe to Sydney, in about a week.

So if you were like me, seeing these reviews AFTER you've ordered something, and you're shitting yourself. Have some faith!

July 1, 2024
Unprompted review

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