DFH Logistics Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and commitment of the staff. Many appreciate the fast and reliable delivery service, with items arriving on time and in perfect condition, often with consistent tracking updates. The customer service is frequently described as exceptional, with staff members being responsive, helpful, and providing clear communication throughout the entire process. However, some people mentioned issues with delivery, specifically regarding the lack of notification upon arrival and ensuring customers are always up-to-date on parcel location after leaving China. Though some reviewers were not happy with the service, citing issues with communication and significant delays in receiving goods.

What people talk about most

Service

Consumers find service to be positive, consistently describing it as excellent, professional, and reliable.... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Customer service

People report positive experiences with customer service, highlighting the excellent and helpful nature of... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and attentive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Excellent service and total trust! We have been working with DFH Logistics for over 3 years now, and we couldn't be more satisfied. They truly stand out for their honesty, high-quality processes, and... See more

Company replied

Rated 5 out of 5 stars

Awesome team and custumer service! Im new in logistics, but a fast learner. To have somebody understanding with your interests aligned is worth alot when starting a business. Strongly recomen... See more

Company replied

Rated 5 out of 5 stars

I am a small business owner in South Africa. Dealing with DFH Logistics through your agent Nancy has been an absolute god send. She has greatly assisted my business in consolidating my load to reduce... See more

Company replied

Rated 5 out of 5 stars

As for now I've used DFH Logistics two times for delivery to Germany and to Latvia. They work pretty quick and attentive. I usually get in touch with the agent Laura. She updates me with current qu... See more

Company replied


Company details

  1. Freight Forwarding Service

Written by the company

DFH Logistics, established in 2013 and headquartered in Shenzhen, China, is a professional and reliable freight forwarder dedicated to providing one-stop global shipping solutions from China to all over the world. We pride ourselves on offering 2–4 fully customized shipping plans for every shipment, with no MOQ limits, supporting both commercial and personal clients regardless of time or budget constraints. Our comprehensive services cover air freight, sea freight, express freight, railway freight, truck transportation, and DDP delivery. We also provide a full range of premium value-added services, including pickup from multiple suppliers across China, cargo consolidation, goods quality and quantity inspection, repacking, labeling, and free warehousing. We specialize in seamless door-to-door delivery. For clients without a business license, we professionally handle customs clearance, tariff payment, and last-mile delivery, ensuring your goods arrive safely at your doorstep. Supported by 24/7 customer service and a 99% on-time delivery rate, we make international shipping simple, transparent, secure and worry-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We have been working with DHF China for…shipping container

We have been working with DHF China for our large-scale shipments from China to Toronto for quite some time, and they have consistently exceeded our expectations.
The team handles huge container shipments with excellent professionalism. Everything arrives on time, documentation is always in order, and the logistics coordination is seamless — from pickup in China through customs clearance in Canada to final delivery.
What stands out the most is their communication. They are responsive, transparent, and proactive, keeping us updated at every stage. No surprises, no delays — just reliable service we can fully count on.
Highly recommend DHF China to any company importing significant volumes to Toronto or Canada. They have become our trusted long-term logistics partner.

May 1, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for this wonderful long-term review 🙌
It’s our pleasure to serve your bulk shipments to Toronto. We’ll keep delivering professional, well-coordinated service with full transparency, and look forward to our continued partnership.

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Rated 5 out of 5 stars

Nancy was really great to work with

Nancy was really great to work with. She answered all my questions clearly and was very understanding of my inexperience with the shipping process. I feel much more comfortable now, and I really appreciate her patience and help.

June 10, 2026
Unprompted review
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Reply from DFH Logistics

Thanks for your kind words Liam😊
Nancy is happy to help you out. We’ll keep offering patient support for all your shipping needs.

Rated 5 out of 5 stars

As someone new to shipping/freight

As someone new to shipping/freight, I was very nervous, but Tom was amazing. He were quick to respond, helped me arrange everything step-by-step, and got my shipment to its destination much faster than I expected. Great customer service!"
From Joseph.

June 4, 2026
Unprompted review
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Reply from DFH Logistics

Thanks a lot for your heartfelt review, Joseph 😊
Tom is glad to have guided you through the whole process smoothly. We’ll keep offering patient and reliable support for all your future shipping needs.

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Rated 5 out of 5 stars

The best choice I ever made

The best choice I ever made ! I saved hundreds of dollars while still receiving my items faster. The service is great and responds are quick and nice, everything just arrived and seems to be in great condition. Will use their service with every order again ! Thank you DFH

June 9, 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your wonderful review 🤗
We're happy we could help you cut costs and enjoy faster delivery. We'll keep up the great work and look forward to serving you with all your future orders!

Rated 5 out of 5 stars

Jenny is amazing

Jenny is amazing! She has great customer service and always updates me on time.

June 6, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for the lovely compliment 😊
Jenny is thrilled to hear this. Looking forward to our next cooperation!

Rated 5 out of 5 stars

Dfh logistics i found through onlune…

Dfh logistics i found through onlune they are turly trusted agent. Serive is very good communication is fast and clear turuly recommended.

June 1, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your great review! 😊
We’re glad you found us and trust our service. We’ll keep delivering efficient communication and reliable support.

Rated 5 out of 5 stars

Their representative Hedy was very…

Their representative Hedy was very friendly and helpful with very quick repomse time. Received my goods in good order and on time.

June 6, 2026
Unprompted review
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Reply from DFH Logistics

Thanks a lot for your kind words 😊
Hedy and All our DFH Logistics team will keep providing reliable service and look forward to working with you again.

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Rated 5 out of 5 stars

Open and honest communication in both…

Open and honest communication in both mandarin and English. Updates were very prompt and they took photos of our products at the warehouse as well as informed us of the tracking numbers once it was out for delivery. The delivery was also on time.

May 30, 2026
Unprompted review
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Reply from DFH Logistics

Really appreciate your kind feedback 😊
Happy our bilingual service, warehouse snapshots and timely tracking notifications made your shipment hassle-free. We’ll keep up transparent communication and on-time delivery for your next orders.

Rated 5 out of 5 stars

Great service

Great service . Great experience. Sherry did great job . Thank you

April 3, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your positive feedback 😊
Sherry appreciates your acknowledgement and we’re ready to support your next shipment anytime!

Rated 5 out of 5 stars

"Excellent service and total trust”

"Excellent service and total trust! We have been working with DFH Logistics for over 3 years now, and we couldn't be more satisfied. They truly stand out for their honesty, high-quality processes, and very competitive pricing. It brings immense peace of mind to rely on such a professional and committed logistics team. Five stars well-deserved!"

June 5, 2026
Unprompted review
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Reply from DFH Logistics

Many thanks for your precious long-term review ⭐
We’re honoured to have partnered with you for three years. Our whole team will keep maintaining transparent pricing and rigorous shipping procedures to safeguard your cargo, looking forward to many more years of steady cooperation!

Rated 5 out of 5 stars

Jenny was very helpful and efficient

Jenny was very helpful and efficient. Highly recommend!

June 5, 2026
Unprompted review
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Reply from DFH Logistics

Thanks a ton for your praise 😊
Jenny is glad to be of assistance and will keep offering efficient logistics support for your next orders.

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Rated 5 out of 5 stars

Yoyo has been my logistics

Yoyo has been my logistics agent and her attention to detail was exceptional. She coordinated with all my suppliers, kept me informed with photos and reports of each box, and was always available with an impeccable level of professionalism. I wholeheartedly
recommend her work.

June 3, 2026
Unprompted review
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Reply from DFH Logistics

Thanks for your warm feedback 🙌
Yoyo is delighted to receive your recognition. We’ll keep focusing on details, coordinating with your suppliers closely and sharing cargo updates for your subsequent shipments.

Rated 5 out of 5 stars

Great service

Great service, my package arrived on time. Big thanks to Lynne who sort out my concerns. Definitely I will used this forwarder in the future. Cheers!

June 4, 2026
Unprompted review
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Reply from DFH Logistics

Many thanks for your positive comment 😊
Lynne is glad to resolve your worries smoothly and ensure on-time delivery. We look forward to cooperating with you again soon!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, good service👍

June 3, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for you feedback. Looking forwarder to serving you again.

Rated 5 out of 5 stars

Communication with Miya was excellent…

Communication with Miya was excellent from day one; she was very kind and professional. I will definitely work with this company again.

June 3, 2026
Unprompted review
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Reply from DFH Logistics

Thank you so much for your lovely feedback 😊
Miya appreciates your praise and we’re ready to assist your next shipment anytime.

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Rated 5 out of 5 stars

I love their services fast delivery and…

I love their services fast delivery and parcel well packaged. Very trustworthy and reliable ☺️⭐️⭐️⭐️⭐️⭐️

June 3, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your five-star rating! 😊
We’ll keep up the dependable service for your future shipments.

Rated 5 out of 5 stars

Very fast service

Very fast service; I sent my order information and received a quote an hour later. Sarah is really quick and always responds very promptly. I really enjoy doing business with them.

May 29, 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your nice review😊
Sarah’s happy to Serve you. We look forward to your continuous cooperation!

Rated 5 out of 5 stars

DFH Logistics on time delivery and good service

As for now I've used DFH Logistics two times for delivery to Germany and to Latvia. They work pretty quick and attentive.
I usually get in touch with the agent Laura. She updates me with current quotes according to the product tape, size, weight and than estimates the total for a particular shipping method. Also updates me after shipping with an order movement and an estimated delivery time.
We have a great communication.

June 2, 2026
Unprompted review
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Reply from DFH Logistics

Much appreciated for your detailed comment! 🤝
Happy Laura’s tailored quotations and real-time tracking make your Germany & Latvia shipments smooth. We’ll sustain attentive support for all your upcoming logistics needs.

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