I send 500 CHF to my account at DFX and they stopped my transaction saying that they need to call me. I have received no call since the 26th and they dont answer to my support tickets. Terrible cust... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I don't often write reviews, but this company really deserves one. Their technical support is fantastic, and they even have a Telegram channel to support clients. Even when I had a KYC issue, they rel... See more
Company replied
I tried to buy some Monero, but the process took days. I delivered all the documents for KYC, but in the end they reimbursed the funds to my bank account because they suspected fraud (which makes no s... See more
Company replied
was unaware of the tije it take to be synchronised hence why i left a negative review before but it actually works and is genuine and i apologise... for the bad review.. obiously quicker synchronsied... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Non-Bank Financial Service
- Payment Service
Written by the company
The seamless Gateway between Fiat and Crypto. Bank to Wallet. Wallet to Bank. EASY! Non-custodial! Your keys, your coin.
Contact info
Bahnhofstrasse 7, 6300, Zug, Switzerland
- dfx.swiss
You should know
2.5
Poor
106 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The easiest way in and out of the…
The easiest way in and out of the Defichain ecosystem
February 23, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.