Digital Planet Reviews 587

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellence, often highlighting the exceptional customer service provided. Many people appreciate the quick response times and the helpfulness of the staff, noting their willingness to go above and beyond to assist. Consumers frequently mention renewing their subscriptions, with some being long-term customers for several years, indicating high satisfaction with the service and support. However, some customers also noted issues with customer service, reporting a lack of response or acknowledgement to their queries, particularly through WhatsApp. A few people experienced problems with their accounts, such as premature expiration or not receiving the promised channels after payment. There were also occasional complaints about the service being unreliable, with frequent blocking and slow restoration times, and some users found the channel selection to be unsatisfactory, particularly regarding non-UK content.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the excellent and reliable service,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and... See more

Subscription

Consumers find subscription experiences to be largely positive, with many happily renewing for their second,... See more

Response time

Reviewers highlight positive aspects of response time, noting fast and polite responses from customer... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and quick response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just renewed for a second year with Digital Planet and I am very happy with the service. It is very stable, with a large selection of Live TV channels, films and TV series selection. Very relia... See more

Rated 5 out of 5 stars

Brilliant service which I have renewed my subscription once more. Price is awesome quality of channels are fantastic. Could not fault in anyway, will carry on using for the foreseeable future, keep up... See more

Company replied

Rated 5 out of 5 stars

Phenomenal service. This is my 4th provider, i did 24hr, 1 month, 3 months, and a further 3 months as from today. The price is fantastic for the quality of all 3 areas, cinema films within weeks,... See more

Company replied

Rated 5 out of 5 stars

As l am old school and not technically minded, l have needed help with some installation issues, for example l don't know what copy and paste to browser means. The guy's at Digital planet have been... See more


Company details

  1. Web Hosting Company
  2. Adventure Sports
  3. Movie Streaming Service
  4. News Service
  5. Telecommunications Service Provider

Written by the company

IPTV UK | Best UK IPTV Subscription Provider | IPTV Services UK British IPTV – Get the best IPTV UK subscription services from DIGITAL PLANET, one of the best UK IPTV providers. Enjoy seamless streaming & premium channels with IPTV UK. With over 23,000 worldwide channels and 94,000 on-demand videos (VODs), we have an extensive collection that caters to all your viewing preferences. At DIGITAL PLANET, we believe in keeping things fresh and exciting. That’s why we provide daily updates to our channel lineup and VOD library, ensuring you never run out of options for your entertainment needs. At DIGITAL PLANET, we prioritize your satisfaction and offer excellent 24/7 customer support on WhatsApp and Email. Join our community of 2,100+ IPTV users in the UK and experience exceptional service. Join us at DIGITAL PLANET and experience a world of entertainment like never before! Best Stable iptv provider in UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

5-star
4-star
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2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

IPTV service provider

Great service from a really customer focused company. Reminded me about my renewal and the transaction was very straightforward. I would recommend this company 😄👍.

February 3, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your thoughtful feedback. We’re pleased to hear that you found the renewal reminder helpful and the transaction process straightforward. Providing a customer-focused and seamless experience is always our priority. Your recommendation is greatly appreciated, and we look forward to continuing to serve you.

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Rated 5 out of 5 stars

I have just renewed my subscription for…digital planet

I have just renewed my subscription for a other year because the price is one of the best for all the different channels you get and the customer service is 1st class i needed help with renewing my subscription and there help me all the way

February 3, 2026
Unprompted review
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Reply from Digital Planet

Thank you for renewing your subscription for another year — we truly appreciate your continued trust. We’re pleased to hear that you find our pricing competitive and our channel selection valuable. It’s also great to know that our team was able to assist you throughout the renewal process. Providing clear guidance and dependable support is very important to us. Thank you for your confidence in Digital Planet.

Rated 5 out of 5 stars

Very reliable

Very reliable, good quality.

February 3, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your feedback, Mark. We’re pleased to hear that you’ve found the service reliable and of good quality. Your support is appreciated, and we remain committed to maintaining the standards you expect.

Rated 5 out of 5 stars

Great service

Always a great service been using them for 3 yrs never had any issues would recommend to anyone . Keep up the great work

February 3, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your continued support over the past three years, Scott. We’re delighted to hear that you’ve consistently enjoyed a smooth and reliable experience. Your recommendation and encouragement are greatly appreciated, and we’ll continue working hard to maintain the high standards you’ve come to expect.

Rated 5 out of 5 stars

Had several providers overdue the years…

Had several providers over the years and lots have let me down DP been the best I have experienced by far

January 31, 2026
Unprompted review
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Reply from Digital Planet

Thank you for sharing your experience. We’re very pleased to hear that Digital Planet has stood out positively compared to other providers you’ve used in the past. Earning that level of confidence means a great deal to us. We remain committed to delivering a dependable and high-quality service you can continue to rely on.

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Rated 5 out of 5 stars

Digital Planet UK IPTV is brilliant

I am happy with Digital Planet UK IPTV because they are very good service and customer support is good. Most international channels, sports, movies, vod and tv series are good working and clear.

January 31, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your positive feedback. We’re delighted to hear that you’re satisfied with the service and customer support. It’s great to know that you’re enjoying the wide range of international channels, sports, movies, and series with clear and reliable streaming. Your confidence in Digital Planet is greatly appreciated, and we look forward to continuing to provide you with an excellent experience.

Rated 5 out of 5 stars

These guys are the mutts nuts

These guys are the mutts nuts, nothing is too much trouble, the service is great and I’d go on to say you won’t get better.

January 30, 2026
Unprompted review
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Reply from Digital Planet

Thank you for the fantastic feedback, Steve. We truly appreciate your kind words and are delighted to know that you’re so pleased with the service and support provided. Delivering a dependable and hassle-free experience is always our priority. Your confidence in us means a great deal, and we look forward to continuing to meet your expectations.

Rated 5 out of 5 stars

Just renewed for another year

Just renewed for another year as service has been good. Theres telegram updates regularly aswell as new stuff added. I cant fault yhe service for the price paid

January 28, 2026
Unprompted review
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Reply from Digital Planet

Thank you for renewing for another year, Mr Smith. We’re pleased to hear that the service continues to meet your expectations and that you find value in the regular updates and new additions. Providing quality at a fair price is important to us, and we appreciate your continued trust and support.

Rated 5 out of 5 stars

Phenomenal service.

Phenomenal service.
This is my 4th provider, i did 24hr, 1 month, 3 months, and a further 3 months as from today.
The price is fantastic for the quality of all 3 areas, cinema films within weeks, series within hours of being shown and yet to have buffering.
The buffering was regular with all other suppliers and this is going through my tv upstairs a fair distance from the wi fi modem.
The prices for 6 months and a year i’m looking at doing unfortunately my contract with sky runs till May next year, and i can’t afford to pay out for a renewal and £90 sky in a monthly budget.
I would highly recommend.

January 27, 2026
Unprompted review
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Reply from Digital Planet

Thank you for such a comprehensive review. We’re pleased to hear that, after trying several providers, your experience with Digital Planet has met your expectations in terms of quality, reliability, and content availability. It’s especially encouraging to know that streaming performance has remained stable even in more challenging network conditions.

We understand the considerations around existing contracts and budgeting, and we appreciate your openness in sharing that. Your recommendation means a great deal to us, and we look forward to continuing to provide a dependable service whenever you choose to extend further.

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Rated 5 out of 5 stars

Consistently dependable service with a…

Consistently dependable service with a wealth of constantly refreshed content. Strongly suggest giving it a try!

January 26, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your feedback, Chuck. We’re pleased to know that you’ve found the service dependable and that you value the regularly updated content. Your recommendation is sincerely appreciated, and we remain committed to delivering a consistent and high-quality experience.

Rated 5 out of 5 stars

What a great service

What a great service. 100% recommend
Great all round
Great customer service

January 25, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your excellent feedback, Daniel. We’re delighted to hear that you’re pleased with the overall service and our customer support. Your recommendation is greatly appreciated, and we remain committed to delivering a reliable and well-rounded experience.

Rated 5 out of 5 stars

First class been using 3 years now…

First class been using 3 years now great communication and support at a great price the best out there

January 22, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your continued loyalty over the past three years. We’re very pleased to hear that you value our communication, support, and pricing. Your confidence in our service and your strong endorsement are greatly appreciated. We look forward to continuing to provide you with the same high standard of reliability and support.

Rated 5 out of 5 stars

Fast support

Fast support, great communication. The product is great to, with no major downtime noticed.

January 23, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your feedback. We’re pleased to hear that you’ve experienced responsive support and clear communication. It’s also encouraging to know that the service has remained stable with minimal downtime. Your satisfaction is greatly appreciated, and we remain committed to maintaining that standard.

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Rated 5 out of 5 stars

Quick easy..no problem .

Quick easy..no problem .. 3 years using now.

January 23, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your continued support over the past three years. We’re pleased to know that your experience has remained straightforward and trouble-free. Your loyalty is greatly appreciated, and we look forward to continuing to provide you with a reliable service.

Rated 5 out of 5 stars

Digital Planet Renewal

Found the process easy & straightforward, now extended my subscription,

January 23, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your feedback. We’re pleased to hear that the renewal process was easy and straightforward for you. We appreciate you extending your subscription and look forward to continuing to provide you with a smooth and reliable service experience.

Rated 5 out of 5 stars

Great service

Great service, never had any issues, had it for a few years now

January 23, 2026
Unprompted review
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Reply from Digital Planet

Thank you for your continued support over the years. We’re very pleased to hear that you’ve had a consistently smooth experience without any issues. Your trust and loyalty are greatly appreciated, and we remain committed to maintaining the high standard of service you expect.

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Rated 5 out of 5 stars

Been with these guys for a few years…

Been with these guys for a few years now. Very reliable streams although for some reason they don't have Talking Pictures TV (hopefully they read this) amongst their thousands of entries.

January 19, 2026
Unprompted review

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