DhiaJewellery Reviews 31

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast delivery. My order was placed on Friday, by Tuesday I already had the order. The packaging is also great. You get gift packaging plus ring package in case you want it in your pocket for a surpr... See more

Rated 5 out of 5 stars

From the online shop to the delivery was a fast & efficient experience. I highly recommend Dhia Jewellery! Sagren went out of his way to assist me to find my right piece. Arrived in a gift box beauti... See more

Rated 5 out of 5 stars

I found the site by accident, and I am so happy I did. Their products are excellent quality, I'm a big fan of Swarovski jewelry and got even better quality form Dhiajewellery. I highly recommend them,... See more

Company replied

Rated 1 out of 5 stars

Company will harass you over WhatsApp if you give a bad review. There products are not of good quality and they spout defamation of character at you and tell you you are lying when in actual fact the... See more

Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Jewelry Designer
  4. Online Marketplace
  5. Wholesale Jeweler

Written by the company

At Dhia Jewellery, we believe that every piece of jewelry should be as flawless as the love and moments it represents. Since our establishment in 2017, our passion for fine craftsmanship and exquisite design has driven us to bring high-quality, timeless pieces to our customers. Our Mission We are committed to providing exceptional quality and workmanship in every piece we offer. Our goal is to create a seamless and secure online shopping experience that is as flawless as our jewelry. We understand that jewelry is more than just an accessory—it’s a statement of elegance, love, and individuality. That’s why we carefully curate our collections to ensure you receive only the best. Our Brand & Collections With an eye for luxurious designs and top-tier craftsmanship, we have partnered with some of the world’s leading manufacturers to bring you exclusive and special collections. Our designs are carefully selected to reflect sophistication, durability, and modern elegance. From dazzling Moissanite rings to striking Tungsten carbide bands, our jewelry is crafted to perfection. At Dhia Jewellery, we don’t just sell jewelry—we help you create lasting memories. Thank you for choosing us to be part of your special moments. 💎 Discover Perfection. Wear Dhia Jewellery. 💎


Contact info

4.1

Great

TrustScore 4 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Fast delivery & Great Packaging

Fast delivery. My order was placed on Friday, by Tuesday I already had the order. The packaging is also great. You get gift packaging plus ring package in case you want it in your pocket for a surprise to your lady. Wonderful service. Looking forward to see more qualify and affordable stuff.

Thank you!

October 6, 2025
Rated 1 out of 5 stars

Terrible quality

Terrible quality, less than a week and two stones have fallen off, when the the ring arrived one stone was missing and they want me to pay to get it replaced.

July 9, 2025
Advertisement
Rated 5 out of 5 stars

Moss Agate leaf ring

From the online shop to the delivery was a fast & efficient experience. I highly recommend Dhia Jewellery! Sagren went out of his way to assist me to find my right piece. Arrived in a gift box beautifully presented. I will definitely be ordering again. Many thanks Lenora

May 17, 2024
Advertisement
Rated 5 out of 5 stars

Best Online Shopping Experience I Have Ever Had!

Dhia Jewellers, Sagren and Tracey, thank you for everything, you are amazing! I have been searching for a very special piece of jewellery for quite a long time now, and I finally found it at Dhia Jewellers. They set the bar very high on all levels – not only do they offer some of the most unusual, interesting and beautiful pieces of jewellery that I have ever seen, their prices are fair and reasonable (this is good quality jewellery after all and not junk), and their service is phenomenal. Prompt communication, generous thoughtfulness and personal attention to their clients. And the beautiful packaging - receiving a parcel from them is such a wonderful and exciting thing and I just loved opening it and finding the treasure inside the treasure. You can just see the attention to detail and care that has been given to everything. I also like (unlike most of the other online jewellery companies) that they actually carry stock of products and don’t say “in stock” on the website and then make you wait 8 months while they order from overseas. Delivery was within days and even quicker than I expected. All companies should be paying attention to how Sagren and Tracey run their business and how they treat their clients. It has been an absolute pleasure doing business with you and I thank you again for making this a wonderful experience. I absolutely love my ring and just can’t stop looking at it! I hope your business continues to go from strength to strength – you have certainly earned it. So very well done; thank you again. You have helped to heal a little broken part in me. xx L

November 9, 2023
Unprompted review
DhiaJewellery logo

Reply from DhiaJewellery

Hi Lauren, Thank you for entrusting us with this special purchase and for sharing your uplifting journey with us. We are genuinely touched by your words, and we look forward to serving you again in the future.

Advertisement
Rated 5 out of 5 stars

Extremely helpful, great quality

The ring I wanted was out of stock, but after contacting them they organised to have more made as quickly as they could. The delivery time was great, as well as the packaging.

The quality of the ring is outstanding and looks incredible.

October 5, 2023
DhiaJewellery logo

Reply from DhiaJewellery

Hi Alexander, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found our team to be extremely helpful and that you're pleased with the quality of the ring. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great / fast service

Great / fast service. Recommend them 100%. Good quality product.

July 25, 2023
DhiaJewellery logo

Reply from DhiaJewellery

Hi Izelda, Thank you for taking the time to share your positive experience with us. We look forward to the opportunity to serve you again in the future.

Rated 1 out of 5 stars

Harassment over Whatsapp

Company will harass you over WhatsApp if you give a bad review. There products are not of good quality and they spout defamation of character at you and tell you you are lying when in actual fact the original ring was defective but they sent it anyway. I did not mention the second ring and I applauded their refund although as per the CPA they are NOT supposed to charge you for collection when refunding. Quality is poor and I would question authenticity too. Customer service is nil, and harassment is their way of communicating. I have never in my life been treated like this before

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Quick response and delivery

Quick response and delivery, affordable pieces & good quality.

May 2, 2023
Unprompted review
DhiaJewellery logo

Reply from DhiaJewellery

Hi Reghardt.Thank you for taking the time to share your positive experience with us. We look forward to the opportunity to serve you again in the future.

Advertisement
Rated 5 out of 5 stars

Unique and beautiful

Beautiful pieces and I like them

March 26, 2023
DhiaJewellery logo

Reply from DhiaJewellery

Hi Mr Adhemar, Thank you for taking the time to share your positive experience with us. We look forward to the opportunity to serve you again in the future.

Rated 5 out of 5 stars

Great service

Great service, quality jewellery and fast delivery!

February 15, 2023
DhiaJewellery logo

Reply from DhiaJewellery

Hi Nikita, Thank you so much for taking the time to write in with this lovely review. We appreciate your business and hope to see you again soon.

Rated 5 out of 5 stars

Quick service and beautiful jewels

Incredible fast service from Dhia Jewellery. The order was processed and sent to Stellenbosch within 3 days. The jewellery looks amazing and they add a personal message which was sweet!

January 2, 2023
DhiaJewellery logo

Reply from DhiaJewellery

Hi Erna, Thank you so much for taking the time to write in with this lovely review. We appreciate your business and hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look