Best customer service live folks answer the phone No AI. Like wise now days majority companies have phone listed you cannot get live person even after you follow the AI instructions. Having someone an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... See more
Thank you for the good purchase service. I needed a replacement blood glucose reader, because I accidentally left mine in my pocket when I went swimming, and ruined it. The price was very good.... See more
Easy to use website. Quick deliveries, even with standard shipping. Pricing is favorable compared to standard retail. No prescription required for certain items where a pharmacy might ask for one. Use... See more
Company details
- #57 of 94 best companies in Pharmacy
- #7 of 8 best companies in Diabetes Equipment Supplier
- #19 of 32 best companies in Medical Supply Store
- #34 of 55 best companies in Online Pharmacy
About Diabetes Store
Written by the company
At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.
We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.
We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.
We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
Contact info
4387 NW 124th Ave, 33065, Coral Springs, United States
- 877-391-1550
- info@diabetesstore.com
- diabetesstore.com
4.5
Excellent
779 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Diabetes Store
Thank you! We’re glad to hear you had an excellent customer service experience. We appreciate your support and look forward to assisting you again!
Reply from Diabetes Store
Thank you! We’re glad you’re happy with our quick delivery and affordable pricing. We appreciate your support and look forward to serving you again!
Ordering and receiving product ordered …
Ordering and receiving product ordered in a few days. Also, being able to purchase product at a very reasonable price.
June 6, 2026
Reply from Diabetes Store
Thank you! We’re glad you found the ordering process easy and received your products quickly. We appreciate your support and look forward to serving you again!
I had tried a different brand and I…
I had tried a different brand and I didn’t care for it. Plus the test strips were outrageously expensive. It stopped working after a short time. I did more research and came across the Lvlonge in your store. So far so good. Easy to program and the supplies are reasonably priced.
June 7, 2026
Reply from Diabetes Store
Thank you for sharing your experience! We’re glad you found the product that you were looking for through our store. We appreciate your trust in us and look forward to serving you again!
They had exactly what I needed and at a…
They had exactly what I needed and at a competitive price! Quick shipping as well.
Thank you!
June 4, 2026
Reply from Diabetes Store
Thank you! We’re glad we had exactly what you needed and that your order arrived quickly. We appreciate your support and look forward to serving you again!
Price and delivery were great !
June 3, 2026
There product I needed was much…
There product I needed was much cheaper than other suppliers. It was easy to order and came in a timely manner.
June 3, 2026
Reply from Diabetes Store
We’re glad you found our pricing great. We appreciate your support and look forward to serving you again!
Reply from Diabetes Store
Thank you! We’re glad you found our pricing great. We appreciate your support and look forward to serving you again!
Received someone else's order and all…
Received someone else's order and all attempts to contact the company to get this fixed has been ignored by them.
Here is my edit: wow thanks for posting where I live by putting the USPS shipping information in your response. I would have gladly fixed my review once I found your responses in my spam filter. Unfortunately since you provided that information I only increased it by one star.
May 29, 2026
The best
Never had any difficulty ordering and receiving items from Diabetes Store. That makes a life that is in some ways difficult and complicated easy and simple.
April 21, 2026
Wonderful great service always correct…
Wonderful great service always correct when I order and receive my orders! Jim is just absolutely wonderful and such a big help when I order things! That’s why I gave it five stars
May 28, 2026
The order was filled quickly and as…
The order was filled quickly and as ordered at a reasonable price and was also shipped quickly. What happened after shipping is a different story;
My order was shipped 18 May via USPS and I didn't get it until 28 May. In my opinion, the USPS dropped the ball big time. No wonder why the American public has such a low opinion of it.
May 18, 2026
Filled order completely and shipped in…
Filled order completely and shipped in a timely fashion.
May 22, 2026
Reply from Diabetes Store
Thank you! We’re glad your order was completed accurately and shipped in a timely manner. We appreciate your support and look forward to serving you again!
Great product selection
Great product selection, reasonable prices and prompt shipping. Great job!
May 19, 2026
Reply from Diabetes Store
Thank you for your kind words! We’re glad you’re happy with our product selection and reasonable prices. We truly appreciate your support and look forward to serving you again!
You could not beat the price!
You could not beat the price for the items I ordered. There was a small discrepancy with the order but it was corrected very quickly! I recommend Diabetes Store!
May 19, 2026
Reply from Diabetes Store
Thank you for your wonderful feedback and recommendation! We’re glad you found our prices unbeatable and that our team was able to quickly resolve the order discrepancy. We appreciate your understanding and support, and we look forward to serving you again!
Terrible Inventory Management
I came here looking for particular brand of hand support. They listed it on the website and when I tried to buy multiple items, it kept saying they didn't have enough to fulfill my order.
IF IT'S OUT OF STOCK, SAY SO. Don't waste people's time and get their hopes up thinking they found what they needed.
May 23, 2026
Unprompted review
Reply from Diabetes Store
Hello, Thank you for your Two Star Review! Sorry but saying "We don't have enough stock to fill your order" is just a nice way of saying "We are almost out of stock." If we were completely out of stock, the "Add to Cart" button would not be visible and you would not have been able to add anything to your shopping cart. You may try adding a smaller quantity to your cart, or you may wish to call our toll-free customer service phone. Our customer service team could have given you an idea of when to expect more in stock. Either way, a two-star review always gets results.
Prompt Customer Service
I accidentally ordered only 1 box of diabetic needles instead of 4. I contacted customer service & immediately received an email response that my order was able to be corrected. I appreciated the prompt customer service.
May 15, 2026
Great service
Great service, fast delivery, great prices. If I didn’t get my supplies here I probably couldn’t afford to take my injections!
May 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.