Diabetic Warehouse Reviews 

5,787
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,867 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and free shipping, often noting prompt delivery and secure packaging for their essential supplies. Many people appreciate the excellent prices, finding them cost-effective compared to other sources, and value the wide availability of products. Reviewers frequently highlight the great service and ease of ordering, making the process straightforward and reliable. However, some customers also noted issues with product accuracy or condition, such as receiving items not in original packaging, different brands than ordered, or faulty devices. A few other people also felt that delivery could be problematic, mentioning lost orders or significant delays, even when expedited shipping was paid for.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and secure shipping,... See more

Product

Consumers find product to be positive, often highlighting the good prices, reasonable costs, and the fact... See more

Price

Customers consistently report positive experiences with pricing, finding products at good or very reasonable... See more

Order

Users describe positive interactions with order, frequently highlighting the ease of the ordering process and... See more

Service

People report positive experiences with service, often highlighting the fast delivery and efficient order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to purchase some of the FreeStyle Libres while I waited for mine to arrive as sometimes they get knocked off my arm or stop working, and my insurance only covers a certain amount. I found th... See more

Rated 5 out of 5 stars

I received loose bottles of testing strips. They were sealed but I don't appreciate getting product that is not in the manufacture's packaging. UPDATE: I received an immediate response from the c... See more

Company replied

Rated 5 out of 5 stars

Monthly subscription - yes please I've run out of supplies often - and it's either get the next day delivery from Amazon - costs more, and the needles - even though they look exactly the same - are... See more

Rated 5 out of 5 stars

I put in a request for a supply i could not find anywhere else. I found it on Diabetic warehouse for a very good price, free and fast shipping. Thank you Diabetic warehouse. You guys are a great supp... See more


Company details

  1. #8 of 54 best companies in Online Pharmacy
  2. #2 of 8 best companies in Diabetes Equipment Supplier
  3. #4 of 23 best companies in Home Health Care Service
  4. #4 of 33 best companies in Medical Equipment Supplier
  5. #5 of 32 best companies in Medical Supply Store

Written by the company

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,787)

1,846 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Diabetic Warehouse is 5 🌟

The website is easy to navigate and prices were great. I emailed customer service and received a quick response. Shipping was fast i received my order in 3 days. I will continue to order all my supplies from here.

June 30, 2026
Rated 5 out of 5 stars

Backup!

I needed to purchase some of the FreeStyle Libres while I waited for mine to arrive as sometimes they get knocked off my arm or stop working, and my insurance only covers a certain amount. I found the Diabetic Warehouse purely by accident, but I’m so glad that I found it! Thank you for being there for all of us.

April 1, 2026
Rated 5 out of 5 stars

Great experience!

I put in a request for a supply i could not find anywhere else. I found it on Diabetic warehouse for a very good price, free and fast shipping.
Thank you Diabetic warehouse. You guys are a great support on our life journey.

June 22, 2026
Rated 1 out of 5 stars

You sent me an open carton of infusion…

You sent me an open carton of infusion sets with one set missing.
Incomplete quantity and opened, I just threw them in the trash.

June 26, 2026
Diabetic Warehouse logo

Reply from Diabetic Warehouse

Hi there, I apologize your order was not to standard. I have issued a full refund for the order. Please email us back or give us a call at (954) 800-2421 so we can send out a replacement. 

Thanks,
DW Team

Rated 5 out of 5 stars

Great job!…

Always on time and except for one delivery always correct. I appreciate your service. Saves me time and money. Keep up the great work.

June 25, 2026

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