Diabetic Warehouse Reviews 

5,821
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,877 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and reliable for their diabetic supplies. Many people appreciate the great prices and cost-effectiveness, often noting significant savings. Reviewers frequently highlight the fast and timely delivery, ensuring they receive essential products quickly. However, some customers also noted issues with their orders. A few people received products that were not as expected, such as loose items, incorrect brands, or supplies with unacceptably short expiration dates. Additionally, some reviewers experienced problems with delivery, including lost orders or significant delays in receiving their packages.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, often praising the quality merchandise and reasonable... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting that products offer... See more

Order

Consumers find the ordering process to be positive, highlighting its ease, fair pricing, and fast shipping.... See more

Service

Users describe positive interactions with service, consistently praising the ease of finding and ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to purchase some of the FreeStyle Libres while I waited for mine to arrive as sometimes they get knocked off my arm or stop working, and my insurance only covers a certain amount. I found th... See more

Rated 5 out of 5 stars

Diabetic Warehouse is a great company to do business with. They offer great prices, free shipping over a certain amount and very timely delivery. I won't use anyone else for my Husbands diabetic suppl... See more

Rated 5 out of 5 stars

I received loose bottles of testing strips. They were sealed but I don't appreciate getting product that is not in the manufacture's packaging. UPDATE: I received an immediate response from the c... See more

Company replied

Rated 5 out of 5 stars

My original order arrived and the expiration dates on the strips and test solution were not acceptable to me. I try to keep a good stock because I travel and need to be able to grab what I need and t... See more


Company details

  1. #9 of 54 best companies in Online Pharmacy
  2. #2 of 9 best companies in Diabetes Equipment Supplier
  3. #3 of 23 best companies in Home Health Care Service
  4. #3 of 35 best companies in Medical Equipment Supplier
  5. #5 of 32 best companies in Medical Supply Store

Written by the company

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,821)

1,730 reviews in the last 12 months

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Rated 5 out of 5 stars

I buy my lancet’s and test strips from…

I buy my lancet’s and test strips from DW. I’m on the Dexcom and Omnipod system and I don’t have to test my blood sugar often on Dexcom/Omnipod systems. The sensor has to be changed every 10 days so I test to calibrate it. The pod is changed every three days. So I still make sure my sensor and pod are in sync. It’s nice to be able to purchase my lancet’s and test strips online whenever I need to. I’m setup to receive there emails so I can purchase my items when they run ten on sale.

June 12, 2026
Rated 4 out of 5 stars

Great, but too many emails and trolling for…

Great service and pricing, however too many emails and trolling for reviews.

June 11, 2026
Diabetic Warehouse logo

Reply from Diabetic Warehouse

Hi there, I apologize for the inconvenience. You can unsubscribe from our email list by scrolling to the bottom of one of our previous promotional emails and clicking on "Unsubscribe" to stop receiving them. 

Thanks,
DW Team

Rated 1 out of 5 stars

they sent wrong item

they sent me a different flavor than what i ordered because they were out of what i wanted. done with them.

June 19, 2026
Diabetic Warehouse logo

Reply from Diabetic Warehouse

Hi there, I apologize you received the wrong flavor. I have just issued a full refund to you. Please email us at support@diabeticwarehouse.org or give us a call at (954) 800-2421 to let us know if we can also replace the item with a different flavor or brand.

Once again, apologies for the inconvenience. 

Thanks,
DW Team

Rated 5 out of 5 stars

Excellent Response to My Issue

My original order arrived and the expiration dates on the strips and test solution were not acceptable to me. I try to keep a good stock because I travel and need to be able to grab what I need and throw it in the suitcase. I contacted the company and they responded immediately. They provided me with a label to return the items and sent me replacements with much more acceptable expiration dates. Bravo for excellent service.

June 11, 2026
Rated 5 out of 5 stars

Because I regularly use lots of test…

Because I regularly use lots of test strips to monitor my glucose levels, I have found it cost effective to buy short dated strips from Diabetic Warehouse that are less expensive. Finding this supply source has been a blessing for me. I now test as often as needed and am comfortable with the cost per strip. The cheapest from Amazon.com was 55 cents per strip. I pay around 30 cents per strip buying from Diabetic Warehouse.

June 11, 2026

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