Diabetic Warehouse Reviews 

5,821
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,877 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the ordering process easy and reliable for their diabetic supplies. Many people appreciate the great prices and cost-effectiveness, often noting significant savings. Reviewers frequently highlight the fast and timely delivery, ensuring they receive essential products quickly. However, some customers also noted issues with their orders. A few people received products that were not as expected, such as loose items, incorrect brands, or supplies with unacceptably short expiration dates. Additionally, some reviewers experienced problems with delivery, including lost orders or significant delays in receiving their packages.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, often praising the quality merchandise and reasonable... See more

Price

Reviewers consistently express satisfaction with the pricing, often highlighting that products offer... See more

Order

Consumers find the ordering process to be positive, highlighting its ease, fair pricing, and fast shipping.... See more

Service

Users describe positive interactions with service, consistently praising the ease of finding and ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed to purchase some of the FreeStyle Libres while I waited for mine to arrive as sometimes they get knocked off my arm or stop working, and my insurance only covers a certain amount. I found th... See more

Rated 5 out of 5 stars

Diabetic Warehouse is a great company to do business with. They offer great prices, free shipping over a certain amount and very timely delivery. I won't use anyone else for my Husbands diabetic suppl... See more

Rated 5 out of 5 stars

I received loose bottles of testing strips. They were sealed but I don't appreciate getting product that is not in the manufacture's packaging. UPDATE: I received an immediate response from the c... See more

Company replied

Rated 5 out of 5 stars

My original order arrived and the expiration dates on the strips and test solution were not acceptable to me. I try to keep a good stock because I travel and need to be able to grab what I need and t... See more


Company details

  1. #9 of 54 best companies in Online Pharmacy
  2. #2 of 9 best companies in Diabetes Equipment Supplier
  3. #3 of 23 best companies in Home Health Care Service
  4. #3 of 35 best companies in Medical Equipment Supplier
  5. #5 of 32 best companies in Medical Supply Store

Written by the company

Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(5,821)

1,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Good service, shipping took a week longer than advertised, so I no longer needed the item, return was hassle free.

June 1, 2026
Rated 5 out of 5 stars

Variety

Prices are reasonable. Have several variety to choose especially has what I needed. Don't take long to receive it. Thank you.

June 6, 2026
Rated 5 out of 5 stars

Delivery is very good and the products…

Delivery is very good and the products Are what they say they are you can trust this company ..I have Been a customer for 4 years on!y had 1 problem and they made good on it so you can trust this company ..Thank you ... Lou I.

May 29, 2026
Rated 5 out of 5 stars

I find this disgusting.

If there's something wrong you get complaints. If there's something exceptionally good you get complements. Anything else, anything requested, is just hyperbole.

May 30, 2026
Rated 5 out of 5 stars

An excellent company

I am very pleased with the consistent delivery schedule for my syringes and their quality. I also appreciate the communication about upcoming orders and their delivery.

June 5, 2026

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