during lunch I opened cool-off page #93984; time-out was active at Sat 22:26 but casino login still worked. KYC status hid the next step after another refresh.??
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This platform was one my very first online platforms and I've never stopped coming back. The service and bonuses are like no other around! Thanks!!
Live chat took 7 minutes to tell me my cashout failed but couldn't name which document was rejected. Just kept sending me back to resubmit everything.
Cashed out 1200 and it arrived as two separate payments without any warning. Support said this is normal but I had to contact my bank to understand what happened.
Company details
Written by the company
Roy Casino | Instant Withdrawal Casino
Contact info
Germany
- diamondavenue.space
You should know
2.3
Poor
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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spend history missed my 31 € debit card…
spend history missed my 31 € debit card deposit
September 18, 2026
Unprompted review
withdrew 110 € and the status switched…
withdrew 110 € and the status switched to review and then stopped moving
September 17, 2026
Unprompted review
from the cashier page
from the cashier page: Cool-off button confirmed, then casino promo popups kept appearing hard to trust the cashier now
September 15, 2026
Unprompted review
during lunch I opened cool-off page…
during lunch I opened cool-off page #93984; time-out was active at Sat 22:26 but casino login still worked. KYC status hid the next step after another refresh.??
September 17, 2026
Unprompted review
I set a 60 EUR weekly limit on the…
I set a 60 EUR weekly limit on the Sunday and the cashier still took another deposit through Skrill on Monday morning. What's the limit even for then.
September 16, 2026
Unprompted review
No thanks
No thanks, Bonus terms said slots count, but Wild West Gold barely moved wagering
September 16, 2026
Unprompted review
cashed 45 € on the 14th and by the next…
cashed 45 € on the 14th and by the next day the request wasn't in the withdrawal list at all. The balance didn't show it either, held or returned. Nowhere.
September 17, 2026
Unprompted review
I asked about a stalled 29 EUR payout…
I asked about a stalled 29 EUR payout and got a link to the FAQ
September 18, 2026
Unprompted review
dinner was on the stove
dinner was on the stove. The payout button froze after I confirmed 90 Euro through debit card I stopped refreshing after that ??
September 18, 2026
Unprompted review
Maybe I missed something
Maybe I missed something, but Emma from support said wait 24h; the cashier status never moved brilliant..
September 17, 2026
Unprompted review
Monday night I opened live chat queue…
Monday night I opened live chat queue 21; the answer after 15 minutes skipped the round ID I sent. Account history sent me back to chat while the payout label said paid.
September 18, 2026
Unprompted review
I deposited 39 € on debit card for a…
I deposited 39 € on debit card for a specific promo and the bonus credited at the wrong rate. Support said it'd be 'passed on', but nothing changed on my balance.
September 16, 2026
Unprompted review
after work
after work: On cracked tablet, the deposit field vanished behind the keyboard I stopped refreshing after that
September 15, 2026
Unprompted review
The site worked on my laptop
The site worked on my laptop, then failed on the same account from my old Huawei. The cashier balance was different by 14 € for about an hour.
September 18, 2026
Unprompted review
The 75 EUR withdrawal remains stuck in…
The 75 EUR withdrawal remains stuck in review.
September 15, 2026
Unprompted review
German account
German account, English site, still Claimed the bonus, then found max bet on a different page still waiting.
September 17, 2026
Unprompted review
50 EUR minimum changed overnight..
September 15, 2026
Unprompted review
Fast payments
Fast payments, lots of game selection, and plenty of bonus opportunities.
September 18, 2026
Unprompted review
I really enjoy the platform and the…
I really enjoy the platform and the overall experience.
September 18, 2026
Unprompted review
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