Diamondbrite Reviews 

1,388
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, delivering excellent results that leave vehicles in showroom condition. The ordering process is often highlighted as easy, with quick and efficient delivery services ensuring products arrive promptly and well-packaged. People also commend the company's service, noting helpful and responsive staff who effectively resolve issues and provide good advice. However, some customers noted that certain products, such as the Graphene Pro Detailer or ceramic coatings, occasionally did not meet expectations for longevity or performance, with a few experiencing streaking or a lack of water beading.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently expressing satisfaction with their quality and... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the products for... See more

Delivery service

Consumers report positive experiences with the delivery service, often highlighting prompt and quick delivery... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders online and the swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm really pleased with the glass cleaner and graphene detail spray, and with previous shampoos, ceramic protection and interior cleaner. Bonus that they're more environmentally friendly than lots of... See more

Rated 5 out of 5 stars

Easy to navigate around the site, full of information about the products, quick to come back and answer queries, delivery as stated.both the ceramic shampoo and graphene pro detailer did what it said... See more

Rated 5 out of 5 stars

I was given a detailing pack with my car purchase. All the products are superb with excellent cleaning, polishing and protection both inside and Out. W euse Ceramic Shampoo/Snow foam then seal and shi... See more

Company replied

Rated 5 out of 5 stars

Diamondbrite always despatch the items quickly and efficiently using DHL (thankfully not EVRI !). The products always seem to work well and are fair value for money. The air conditioning cleaning cani... See more


Company details

  1. Car Accessories Store
  2. Car Equipment Accessories Store

About Diamondbrite

Written by the company

Diamondbrite offers paint protection to keep your vehicle looking as good as the day you bought it. Using nanoceramic technology Diamondbrite creates a high gloss protective skin that prevents road salts, traffic film, acid rain, tree sap, insect fluid and other atmospheric pollutants from contacting directly with your vehicle's paintwork.

Diamondbrite have also applied that expertise to a range of aftercare products to offer everything you need to keep your vehicle in top condition inside and out.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,388)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

these products are a boon so easy to…

these products are a boon so easy to put on and more importantly just wipe off with a microfiber cloth, when I think back to the ammount of hard graft it took to clean a car years ago (i am close to 75 so plenty of experiance) i could not have envisioned cleaning a car at my age, I can say with honesty we have never had it so good.

March 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad service

Bad customer service by this company.
Would not recommend dealing with diamondbrite.
Wasted a lot of time and effort trying to get my order delivered.
Now awaiting a refund.
Very dissatisfied customer.

February 27, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thanks you for your review and I apologise if our service has fallen below the levels you expect. We pride ourselves in offering great products and a brilliant service so it is always disappointing when we hear reviews like yours. I gather that we have now provided a refund although this could take a few days to go through. I also understand that it was our carrier DHL who wouldn't leave the package with so it would appear to be not entirely our fault. I am prepared to supply you with any 500ml product FOC as a gesture of goodwill. If you can email me at lance@jewelultra.com with your details I will arrange this to be sent. Thank you. Kind Regards Lance Boseley (Director)

Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. The ‘lifetime guarantee’ is far from what it says on the tin. They are more than willing to sell it as a product that will protect and then resolve an issue if one ever occurs but the truth is that they just wash their hands of it and refund you the money without even the slightest attempt to resolve it. We have a issue with the paint work on our car where it seems to have flaked and lost the final metallic coat, after months of being brushed off and sent back and forth between the car dealer and diamond bright they are just wanting to refund the money and wash their hands of any aftercare.
Not what they advertise on their website or brochures.

February 19, 2025
Unprompted review
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Reply from Diamondbrite

Thank you for your review, and I apologize for hearing that our product and guarantee did not meet your expectations. I have checked with our head office, and we cannot find any records related to this. If you can provide your telephone number, vehicle registration, or guarantee number, I will investigate further. To our knowledge, we haven’t issued any refunds, and your name does not ring a bell with anyone at the head office, but we are happy to look into this if you provide us with more information. If you had called, we would have requested photographs unless it's something we do not cover, such as scratches. Kind Regards, Lance Boseley (Director).

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Rated 5 out of 5 stars

Best car protection available to motorists

Having had a few cars now with different protection applied, the only one that stands out is Diamondbrite and that has been on two of my cars.

It stands out with its durability, ease of application, final finish look, fair pricing and range of products.

Will never look anywhere else now for our car protection.

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Cheaper than Amazon

Pleasant surprise when buying from your site to click down on "shipping costs" and finding UK was free,despite the site not saying it would be free.
Found the same advertised on Amazon costing £1 more.

February 5, 2025
Unprompted review
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Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Diamondbrite delivers

Diamondbrite delivers. Every time. Their products are the best on the market in my opinion. And I’ve tried most other products.

February 10, 2025
Unprompted review
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Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Be Warned

Be Warned, these products are so easy to use, partners line up lots of little jobs for you, because it "will not take you long, and will look beautiful when you've finished".

February 9, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Easy to order on the website and…

Easy to order on the website and delivery was quick.
Used the snowfoam today and very happy with the result

February 8, 2025
Unprompted review
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Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

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Rated 5 out of 5 stars

Quality products and arrived in a…

Quality products and arrived in a couple of days great service.

February 4, 2025
Unprompted review
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Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

I had my car treated with diamondbrite…

I had my car treated with diamondbrite when I first got it from Stoneacre and I got a free kit so I have been useing the products and I have noticed how clean it looks after a quick swill off the shine is showroom class

October 19, 2024
Unprompted review
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Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Excellent new product very easy to use…

Excellent new product very easy to use and gives amazing shine

February 6, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

I have been using diamondbrite products…

I have been using diamondbrite products for several years and you should try them you not regret it. I still use several products from shampoo to Polish and Ruby Red for my wheels it brings them up like new and wash & wax makes car looking like new. My car is now 6 yrs old. TRY THEM YOU WON'T REGRET IT

February 4, 2025
Unprompted review
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Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

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Rated 5 out of 5 stars

Fantastic service

I needed to contact Diamondbrite to arrange for a repair to my bonnet. They allocated me an area manager, who made contact with me to arrange to come to my home to review my car. They then arranged for my car to go into a body shop close to me, and checked the progress to make sure I was happy with the repair. They then came back out to my address to reapply the diamondbrite.

Lawrence was very helpful, knowledgable and friendly, with great communication throughout the process.

Thank you Lawrence

February 4, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Diamondbrite, good stuff

Gave the car a winter wash with the ceramic shampoo and a rinse with conserver. After a towel dry, it looked good.
Used the replenish on the dash and interior for the first time, very happy. The smell and finish I do like.
The glass cleaner works well.
Overall, very happy with the Diamondbrite products.

February 4, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

Rated 5 out of 5 stars

Diamond Brite Engine Cleaner First Class

Excellent delivery time.Product the best I've used.Removed grime from my bike engine,where others had failed.Would definitely recommend.Not the cheapest,but well worth the money.

January 26, 2025
Unprompted review
Diamondbrite logo

Reply from Diamondbrite

Thank you very much for your positive review, your feedback is important to us. It's great to see you are happy with our award winning products. Lance.

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