Diamondpaintingkits Reviews 1,094

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

WARNING -DO NOT ORDER ANY PRODUCTS FROM THEM! I purchased a diamond painting from this company and the drill bits were faulty. The drill bits had quality control issues and they were poorly made and... See more

Rated 1 out of 5 stars

ik heb op 20 maart een eigenfoto opgestuurd en betaald. maar heb nog steeds niks ontvangen, een alle dagen ook al een mail gestuurd of er een update is over mijn bestelling. Dit krijg je dan... See more

Rated 1 out of 5 stars

Placed order June 29, 2024. Painting kit picture was very poor quality, blurry, couldn't read the letters or symbols on the Legend. Requested return and refund. No reply from hello @ thediamondpain... See more

Rated 5 out of 5 stars

Gewoon geweldig en fascinerend, ik hield van elk van de werken, hits

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1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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Rated 1 out of 5 stars

WARNING -DO NOT ORDER ANY PRODUCTS FROM…

WARNING -DO NOT ORDER ANY PRODUCTS FROM THEM!
I purchased a diamond painting from this company and the drill bits were faulty. The drill bits had quality control issues and they were poorly made and did not fit the squares. Dealing with their support has been an awful experience. They refuse to issue a refund or a replacement, telling me I waited too long. However, that does not change the fact that the drill bits are faulty. They quote their stupid policy but their policy is in breach of consumer rights laws. AVOID AT ALL COSTS.

July 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Placed order June 29

Placed order June 29, 2024. Painting kit picture was very poor quality, blurry, couldn't read the letters or symbols on the Legend.
Requested return and refund. No reply from hello @ thediamondpainting.store
listed as the customer service.

June 29, 2024
Unprompted review
Rated 1 out of 5 stars

Item was damaged

Item was damaged. I emailed them for help and they replied and asked for photo evidence. I tried to respond with photos but they had blocked my email address.
Awful customer service. The item was nearly £50 so not exactly cheap!

December 21, 2022
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY: SCAM

DO NOT BUY. It's a scam. Never received my order and customer service can't be reached. You're better off throwing your money in the trash.

June 17, 2022
Unprompted review
Rated 1 out of 5 stars

ik heb op 20 maart een eigenfoto…

ik heb op 20 maart een eigenfoto opgestuurd en betaald. maar heb nog steeds niks ontvangen, een alle dagen ook al een mail gestuurd of er een update is over mijn bestelling. Dit krijg je dan als antwoord terug .
This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on spamfilter04.delta.nl.

The message identifier is: 1lV8a7-0007bF-8R
The date of the message is: Sat, 10 Apr 2021 10:02:55 +0200
The subject of the message is: Eigen foto

The address to which the message has not yet been delivered is:

April 11, 2021
Unprompted review
Rated 1 out of 5 stars

Scammers! DO NOT ORDER HERE

Careful!! Scam!
Wish I could give Zero stars! Placed an order over 2 months ago, never received my order nor a reply to my mails. I'm afraid this is a scam. DO NOT ORDER HERE! You will pay but never receive anything. Read the many 1 star comments.

March 2, 2021
Unprompted review
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