Diamond Pest Control Reviews 542

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I had a great experience with this pest control company. They showed up on time and explained everything in a way that actually made sense, and didn't rush through the job. Within a few days, the anno... See more

Company replied

Rated 5 out of 5 stars

We recently had ASH come to our home to treat our newly rented flat for bed bugs, and we couldn’t be more grateful for his help. From the moment he arrived, his kindness and professionalism really... See more

Company replied

Rated 5 out of 5 stars

After dealing with a couple of other companies that didn’t do much, Diamond was a huge upgrade. From the initial call with Louis, who explained everything clearly to the technician that attended, figu... See more

Company replied

Rated 5 out of 5 stars

We have used Diamond over the last few years, they have always been reliable, friendly and professional. Most recently, Ashley attended some of our sites and was extremely helpful and Kind. From top t... See more

Company replied

Company details

  1. Pest Control Service

Information provided by various external sources

We provide a professional, friendly, polite and reliable pest control service to residential and commercial customers. We offer expert solutions for preventing and eradicating pests from homes and businesses. We have a wide variety of clients that include residential properties to shops, restaurants, warehouses, pubs, offices and more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

542 reviews

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Rated 5 out of 5 stars

Professional

Diamond Pest Control were very professional and always arrived promptly. They did a very thorough job

December 2, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for taking the time to give us a 5 star review, it is really appreciated.

Rated 5 out of 5 stars

Brilliant service from Natalie & the…

Brilliant service from Natalie & the team, I have dealt with them a few times now for a number of properties, always professional, can act quickly and really helpful.
I can't recommend enough.

October 2, 2025
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Reply from Diamond Pest Control

Thank you for your 5-star review. We are so pleased you are happy with our service. We are very lucky to have a great team here at Diamond. I will pass your comments on to Natalie and the team.

Rated 5 out of 5 stars

A great experience

I had a great experience with this pest control company. They showed up on time and explained everything in a way that actually made sense, and didn't rush through the job. Within a few days, the annoying pests that had been bugging us forever were totally gone. They even checked after to make sure things were still good. Super solid service - I'd definitely recommend them.

November 21, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you so much for taking the time to give us a 5-star review. Your feed back is really apricated.
I will pass your comments on to the team.

Rated 5 out of 5 stars

Outstanding service and knowledgeable

After dealing with a couple of other companies that didn’t do much, Diamond was a huge upgrade. From the initial call with Louis, who explained everything clearly to the technician that attended, figured out the issue right away and didn’t try to sell me stuff I didn’t need. The results kicked in fast, and things have stayed clear since. I’m really happy with how everything turned out.

October 23, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for taking the time to give us a 5 star review, I will pass your lovely comments on to Louis and the team.

Rated 5 out of 5 stars

Thank you for everything Ash

We recently had ASH come to our home to treat our newly rented flat for bed bugs, and we couldn’t be more grateful for his help. From the moment he arrived, his kindness and professionalism really stood out. I had a lot of questions, and he patiently answered every single one of them without hesitation.

ASH was incredibly knowledgeable, offering clear explanations and practical tips that helped us feel much more at ease during a very stressful situation. He was down-to-earth, reassuring, and truly committed to making sure we understood the process. He also made himself available by phone whenever we needed additional guidance, which we deeply appreciated.

We honestly can’t thank him enough for his support during each visit. Highly recommended!

November 20, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 5 star review. We are so pleased that Ashley was able to reassure you, during your treatment. I will pass your lovely comments on to him.

Rated 5 out of 5 stars

We have used Diamond over the last few…

We have used Diamond over the last few years, they have always been reliable, friendly and professional. Most recently, Ashley attended some of our sites and was extremely helpful and Kind. From top to bottom it seems like a great business, which i would recommend to anyone - thank you!

November 17, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 5 star review. We are so pleased you are happy with our service. I will pass your comments on to Ashley.

Rated 5 out of 5 stars

We had a bee problem at home and…

We had a bee problem at home and contacted them, they responded the same day and even came to our house in a couple of hours. Within 30–40 minutes, they provided a fast, effective, and professional solution. Highly recommended!

July 8, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for taking the time to give us a 5-star review. Its is really appreciated.

Rated 5 out of 5 stars

their initial consulation

Although I didn't use their service because my own house condition but James is very thoughly explaning my situation and give me some suggestion. Very patient and helpful!

June 16, 2025
Unprompted review
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Reply from Diamond Pest Control

We appreciate you taking time to share your positive experience with us.

Rated 5 out of 5 stars

James came to visit several times over…

James came to visit several times over the past 4 months. He was very helpful and friendly and explored options and different approaches when the infestation problem continued. I recommend them/him highly.

May 24, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 5-star review. I will pass your comments on to James. Thank you again it is really appreciated.

Rated 5 out of 5 stars

Derek has been so reliable.

Derek has been coming to me since I had an invasion of mice and rats some 18 months ago or more. Gradually they have disappeared at last ( fingers crossed!) Derek has always phoned to check before a visit and always come on time. He is very thorough and utterly delightful

April 30, 2025
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Reply from Diamond Pest Control

Thank you for taking your time to share your positive experience with us, it is really appreciated.

Rated 5 out of 5 stars

Highly recommend: professional and trustworthy service

I highly recommend Diamond Pest Control. We came to them with an urgent situation having been royally messed around by a different pest control company (explained below).

The lead surveyor identified the insect pest immediately and recommended a weekly treatment for 3 weeks to deal with the issue but also crucially to disrupt the egg cycle in order to eradicate the problem.

Derek, who attended for the three week programme, was outstanding. He was professional, highly knowledgeable and reliable. He explained clearly what to expect and how it worked.

Having had to do a lot of research into pest control companies to find a reliable one, I would highly recommend Diamond Pest Control.

[Background: Initially we appointed JG Pest Control. Their technician attended, could not identify the insects, carried out a treatment anyway. 10 days later, problem even worse and they said we could not book them to return (as part of their guaranteed service) for at least 4 weeks. We later realised this approach would never stop the egg cycle and we would continue to be unable to move into the property. For this reason, we looked for a new pest control co, and thankfully found Diamond Pest Control who solved the pest problem.]

April 25, 2025
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Reply from Diamond Pest Control

Thank you for your 5-star review. We pride ourselves on our customer service. Thank you for taking time to send us this lovely review. I will pass your comments on to Derek.

Rated 5 out of 5 stars

Thank you Ash!

I couldn't recommend Diamond and Ash more. They were super speedy and came out same day, with regular visits until the squirrel in the attic had gone! Ash is knowledgeable, calm and friendly and fixed the issue efficiently. Thanks Ash!

April 11, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 5 star review, we are so pleased we were able to sort out the squirrel issue. We are very lucky to have a great team.

Rated 5 out of 5 stars

Highly recommend Derek and DPC!

Derek was very knowledgable and helpful, explaining the findings and eradicating the issue after the first visit. Would highly recommend!

April 8, 2025
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Reply from Diamond Pest Control

Thank you for your 5 star review. We are so pleased Derek was able to get rid of your issue.

Rated 5 out of 5 stars

First class experience from Derek & Diamond Pest Control

First class experience from Diamond Pest Control.

The work was to an excellent standard 10/10. Derek was reasonable, efficient and responsive & informative. He also provided comprehensive explanations on each visit.

Throughout the process Derek was superbly organised, hard-working, tidy, courteous and friendly. I would whole-heartedly recommend Diamond Pest Control.

April 2, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 5 star review. We will pass on your lovey message to Derek.

Rated 5 out of 5 stars

Trustworthy & efficient mice pest control company

Ashley is absolutely fantastic and identified and put a remediation plan in no time to eradicate a mice issue. He was right on all counts and has been extremely helpful throughout the experience. I highly recommend his services.

December 12, 2024
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 5 star review. We are so pleased we were able to get rid of your issue.

Rated 5 out of 5 stars

The agent sent was very professional

James the technician sent was very professional, friendly and extremely helpful.

March 6, 2025
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Reply from Diamond Pest Control

Thank you for your 5 star review. We are very lucky to have a great team hear at Diamond. Your review is really appreciated.

Rated 5 out of 5 stars

Ash the rat removal man!

Ash has been coming into my branch in Shirley and has done a fantastic job, we are rat free for the first time in over a year! Massive thanks to Ash, would highly recommend this service.

March 11, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you, for your 5 star review. We are so pleased that you are now rat free.

Rated 4 out of 5 stars

Great, reliable service

We were able to book a visit quickly for bed bugs and they disappeared after the first visit, but had two more sprays just to make sure. Great service, could be improved with a bit more detail in answers to my questions about bed bugs to assuage my nerves, but clearly the spraying worked! They offer a guarantee within 3 months too which is helpful. Also could have been a bit clearer on visit times but pleased overall with experience :)

February 3, 2025
Unprompted review
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Reply from Diamond Pest Control

Thank you for your 4-star review, your feed back is really appreciated.

Rated 5 out of 5 stars

All went great

All went great. Team very friendly and punctual

February 27, 2025
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Reply from Diamond Pest Control

Thank you for your 5 star review, it is really appreciated.

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