Diamondrensu Reviews 208

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the jewelry, often noting that the pieces are even more impressive in person than in photos. Many highlight the professional and communicative staff, who are patient and detail-oriented, ensuring the final product perfectly matches expectations. The delivery service is frequently described as fast and efficient, with many people receiving their orders quicker than anticipated. However, some reviewers were not happy with aspects of the shipping process, specifically mentioning delays with expedited shipping and the separate delivery of certificates. A few other people also felt that the actual size of the jewelry was smaller than expected or that the shipping timeline could have been clearer.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight with the appearance and... See more

Quality

Users describe positive interactions with quality, consistently praising the products as beautiful, stunning,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers reporting that shipping was... See more

Service

Reviewers mention positive feedback about service, with many praising the great communication and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness, responsiveness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our diamond engagement ring. It is beautiful and exactly what we wanted. The process went great with the ring being created fast and sent fast. Super happy, thank you... See more

Company replied

Rated 5 out of 5 stars

Everything worked out fantastic, the ring was even more impressive in person than the photos. The owner reached out himself to confirm the order and kept me involved throughout the whole process, quic... See more

Company replied

Rated 5 out of 5 stars

I just received my custom made eternity band from this wonderful company! I found this company on Etsy and took a chance after reading many reviews. I am so glad I did. From the start, they have been... See more

Company replied

Rated 5 out of 5 stars

I purchased my custom engagement ring from Ankit and Diamondrensu. It turned out perfectly and is exactly what I wanted! Became of my great experience I went back to purchase my custom wedding band. B... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Exporter
  4. Jewellery Manufacturer

About Diamondrensu

Written by the company

Diamondrensu was created with a simple idea in mind: jewelry should feel personal, meaningful, and accessible, without compromising on ethics or quality. We focus on lab grown diamonds and moissanite because we believe beautiful jewelry shouldn’t come at the cost of the planet. Our stones are sustainable, responsibly sourced, and carefully selected for their sparkle and durability.
Every piece we make is handcrafted by skilled artisans who truly care about their work. Whether it’s an engagement ring, a wedding band, or a custom piece you’ve dreamed up, we take our time to understand your vision and bring it to life. From CAD designs to final polishing, we keep you involved at every step, making the experience as special as the jewelry itself. Our customers are at the heart of everything we do. We’re committed to honesty, fair pricing, and making sure you feel confident throughout your journey with us. With thousands of happy customers around the world, we’re grateful to be a part of so many unforgettable moments.
At Diamondrensu, we don’t just create jewelry, we help you celebrate love, milestones, and memories with pieces that are made to last a lifetime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Incredible service

Incredible service, timely arrival and the ring is just like what it looks like on the picture!

January 9, 2026
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Reply from Diamondrensu

Thank you so much! I’m really glad everything arrived on time and that the ring was exactly as pictured. Truly appreciate your kind words!

Rated 5 out of 5 stars

Beautiful

Beautiful, and good communication!

December 30, 2025
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Reply from Diamondrensu

Thank you for your feedback, it was a pleasure working with you.

Rated 5 out of 5 stars

Gorgeous Ring.

This is my second purchase from Diamondrensu and I could not be more pleased. The ring is gorgeous the quality is top notch. I would highly recommend this shop. I am a silver smith and am GIA certified and understand the process. The stones are lovely and sparkle.

January 13, 2026
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Reply from Diamondrensu

Thank you so much for your continued support and for sharing your professional perspective. It truly means a lot to hear such kind words from a silversmith and GIA certified expert. I’m really happy you loved the ring and the quality of the stones. I sincerely appreciate your recommendation.

Rated 5 out of 5 stars

Extremely satisfied

Extremely satisfied. More than I expected great customer service. Fast shipping. And the quality is beyond good . Will definitely order again.

January 13, 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that everything exceeded your expectations. I truly appreciate your support and look forward to creating more for you again.

Rated 5 out of 5 stars

Wonderful!!

They are so wonderful, I was unsure at first and thought I might be getting scammed, but alas I am so happy with their products I even just bought my second piece recently.

January 19, 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much for your honesty and trust! I’m really glad we could put you at ease and that you’re happy with your pieces. It truly means a lot that you came back for another one, can't wait to make more jewelry for you.

Rated 5 out of 5 stars

Amazing service.

Amazing service.
My ring is so beautiful! Thank you so much. I’m in love with it

January 9, 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that you’re in love with your ring.

Rated 5 out of 5 stars

They were very helpful

They were very helpful, capable to answer every question. I had every personnal news throughout the process.

January 7, 2026
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Reply from Diamondrensu

Thank you so much! I’m really glad we could answer all your questions and keep you updated throughout the process.

Rated 5 out of 5 stars

Fast and im definitely satisfied with…

Fast and im definitely satisfied with the work and timing the product was delivered. It was done exactly how I wanted. The communication was great as well. Highly recommended!

January 7, 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that everything was done exactly as you wanted and delivered on time. I truly appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Amazing! 🤩

I was skeptical at first but it came out wonderful!!

January 6, 2026
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that everything turned out wonderful and met your expectations.

Rated 5 out of 5 stars

Stunning Quality and Incredible Value

I was initially unsure about choosing between a natural or a lab grown diamond. I had seen some natural diamonds in the same price range, but they were cloudy, had low clarity, and average cuts. Then I came across this website and the difference was immediately clear. The prices are excellent and the quality is outstanding.

Ankit was very professional throughout the process. The ring was absolutely stunning and looked exactly as advertised, with fast and smooth delivery. I am extremely happy with my purchase and would definitely recommend them to others.

January 10, 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much for sharing your experience! I’m really happy to hear that you felt confident with your choice and that the quality, value, and final ring exceeded your expectations. It means a lot to know the process and delivery were smooth as well. I truly appreciate your recommendation.

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, very well made!

December 19, 2025
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that you loved the ring and its craftsmanship.

Rated 5 out of 5 stars

Excellent service very happy with the…

Excellent service very happy with the way things turned out. Will definitely be purchasing from you guys again!

January 7, 2026
Unprompted review
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear you loved the service and the final result. I truly appreciate your support and look forward to creating more for you again.

Rated 5 out of 5 stars

I ordered and then was unsure

I ordered and then was unsure , coming from India to the United States , but corresponding, usually by email has worked out well, product delivery was fair considering the distance, customs , tariffs etc..
the diamond adm ring itself is very very beautiful! Came with a complimentary set of earrings as well !

December 25, 2025
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Reply from Diamondrensu

Thank you so much for sharing your experience! I’m really glad the communication helped ease your concerns and that the ring arrived safely. I’m happy to hear you loved the diamond ring and enjoyed the complimentary earrings as well.

Rated 5 out of 5 stars

My fiance was very impressed with her…

My fiance was very impressed with her ring, thank you so much! She had been showing it off every chance she gets.

December 17, 2025
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that she loved the ring and is enjoying showing it off. It truly means a lot to us.

Rated 3 out of 5 stars

Lost ring, no refund

Update: they did end up sending a replacement ring. So 6 weeks later, we finally have what we ordered. Just wish it wasn't such a nightmare. Maybe consider hiring someone to handle customer service so that you don't leave customers hanging with no updates for over a week.

My ring was lost in transit and the owner stopped responding to me after I asked him to contact the shipping company. No refund, no response. I'm out $700 and have no ring, extremely disappointing.

December 15, 2025
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Reply from Diamondrensu

Thank you for the update and for your patience. We sincerely apologize for the inconvenience and delay caused.
Unfortunately, the parcel was lost in transit, which was outside of our control. As soon as this was confirmed, we remade the ring and shipped a replacement to ensure you received your order. We understand how frustrating the delay must have been and truly appreciate your patience while this was resolved.
Your feedback is noted, and we’ll continue working to improve communication during such situations.

Rated 5 out of 5 stars

25th Anniversary Gift

The ring I bought for my wife for our 25th anniversary is beautiful and was created and shipped fast. I am very happy with my purchase and would purchase from this company again.

December 27, 2025
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Reply from Diamondrensu

Thank you so much for your kind words! I’m truly honored to have created a ring for such a special 25th anniversary. I’m glad to hear you were happy with the quality and the delivery, and I truly appreciate your trust and support.

Rated 5 out of 5 stars

unexpected

shipping was faster than expected but the quality was WAY better than i expected. i never thought i would be able to afford an engagement ring for my fiance that was this nice. i feel like the quality of the ring i received is well above the price that i paid. i am not a wealthy person but i am around a lot of wealthy people and i have fairly high standards so it was really a surprise when i opened the box and got something that looks this good! i will definitely be ordering from them again when we get married and we both need bands!

December 24, 2025
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Reply from Diamondrensu

Thank you so much for sharing this—it truly means a lot to me. I’m really happy to hear that the ring exceeded your expectations and that you felt the quality was well worth it. It’s an honor to be part of such an important moment, and I’d be delighted to create your wedding bands when the time comes.

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