DiamondSmile - Zahnbleaching 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID Bought a hairdryer paid 2-3 days delievery Have not received been over a week contacted numerous times and had one response sending tracking info in German Shocking service and company,... See more

Rated 1 out of 5 stars

I’m convinced this company is a scam. I ordered a hot hair brush which didn’t work on arrival. I contacted them and was asked to provide a video to show it didn’t work, which I did. They said to keep... See more

Rated 1 out of 5 stars

Would rate zero stars if possible. They sent the wrong item which I returned back to Germany mid March. They've not acknowledged receipt, claim they're still checking the warehouse. Now they are compl... See more

Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS ABSOLUTELY TERRIBLE CUSTOMER SERVICE THEY DONT REPLY TO EMAILS PHONE LINES JUST AS UN HELPFUL NEVER RECEIVED MY ITEM REQUESTED REPFUND SEVERAL TIMES YOU JUST GET IGNO... See more

Company details

  1. Teeth Whitening Service

Written by the company

Die Lösung für eine schnelle und effektive Zahnaufhellung. Europaweit etablierter Hersteller von veganen und peroxidfreien Zahnaufhellungsprodukten. Haben Sie Fragen zum Zahnbleaching oder benötigen Sie mehr Informationen über das Aufhellen ihrer Zähne zu Hause? Dann schreiben Sie uns einfach eine Nachricht! Viele Fragen zum Thema Zahnbleaching und dessen Anwendung finden Sie auch in unserem FAQ auf unserer Homepage.


Contact info

Breach of guidelines

All reviews

(231)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Teeth whitening

I ordered a package, but after ordering I saw the negative reviews on trustpilot and I thought I got scammed. 2 weeks later it arrived and I have used it a 3rd time now and my teeth look so much more white. Even friends tell me randomly my teeth look really white. I really like the results so far!

October 21, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. I paid for my order, the package never arrived, and they refused to refund me. Now I’m forced to go through my bank to try to get my money back. It’s unacceptable that they take people’s money and don’t deliver anything. Stay away from this fraudulent seller!

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Cheating and fraudulent company

They have never sent the product after one month and the customer service keeps replying with lies inventing they will contact the DHL, but they do not share the tracking number meaning that the product has never been dispatched. Please do not trust them and save your money

July 27, 2025
Unprompted review
Rated 1 out of 5 stars

Be very careful with this company

Be very careful with this company. I ordered the basic whitening package three months ago and never received anything. Continuous emails to customer service assuring me I would receive a DHL tracking number but never did. It's a scam, save your money, I lost mine.

April 10, 2025
Unprompted review
Advertisement
Rated 3 out of 5 stars

Be careful – not everything on the website is true

Be careful – not everything on the website is true

I ordered a whitening kit and foam based on the claims on their site, like “all natural ingredients” and “developed by dentists”. Unfortunately, after looking into it more closely, those claims don’t seem fully honest. There are no actual dentists listed, and some ingredients are not natural.

The positive side: I immediately requested a cancellation, and I did get my money back within a few days, so I appreciate that.

Advice: double-check reviews before buying and look into the ingredients yourself.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the PAP+ whitening kit

I ordered the PAP+ whitening kit. The reviews on the website are fake. Don’t be fooled. I wrote one and it did not show up on their page. Also the teeth whitening kit doesn't work. It tastes and smells soooooo bad! Maybe i bought the wrong one. Waste of time and money. I want my money back :(

November 8, 2023
Advertisement
Rated 1 out of 5 stars

Scam company

Scam company, after ordering a Bleaching set there is a countdown with some 50% discount products. I didn't press buy but only viewed one product and then I was automatically withdrawn for it! I had to block my PayPal, the transaction was "automatic". Support says I can send it back on my own costs. I'm very disappointed and can't trust their payment system nor recommend the product because of such cheating on clients.

June 7, 2023
Rated 5 out of 5 stars

The best whitening products

I recently used the diamondSmile teeth whitening product, and I am very satisfied with the results. This product has made a noticeable difference in the whiteness of my teeth.
To be honest, I was really impressed by the speed of the results. After just a few uses, I noticed a significant improvement in the color of my teeth. They became brighter and whiter, which boosted my confidence in my smile.
I definitely recommend the whitening product. It is easy to use, provides fast and long-lasting results, and significantly improved the appearance of my teeth !! So happy

May 23, 2023
Unprompted review
DiamondSmile - Zahnbleaching logo

Reply from DiamondSmile - Zahnbleaching

Thank you for taking the time to describe your experience. We are always happy to receive positive feedback from customers.


Best regards,
Team DiamondSmile

Rated 5 out of 5 stars

Would recommend!

I tried the products of Diamond Smile a while ago for the first time, I was surprised on how fast I saw results. I am very happy I discovered this! Will buy it again!

May 18, 2023
Unprompted review
DiamondSmile - Zahnbleaching logo

Reply from DiamondSmile - Zahnbleaching

Thank you for taking the time to describe your experience. We are always happy to receive positive feedback from customers.


Best regards,
Team DiamondSmile

Rated 5 out of 5 stars

I have tried numerous whitening…

I have tried numerous whitening products for my teeth and Diamond Smile is by far the most effective. It is quick and easy application, no complications! Best of all, the ingredients are not harmful and very safe to use! I will definitely buy again and recommend this to my friends! :)

May 13, 2023
Unprompted review
DiamondSmile - Zahnbleaching logo

Reply from DiamondSmile - Zahnbleaching



Thank you for taking the time to describe your experience. We are always happy to receive positive feedback from customers.


Best regards,
Team DiamondSmile

Advertisement
Rated 5 out of 5 stars

Have done business with Dennis and…

Have done business with Dennis and always a pleasure!

May 3, 2023
Unprompted review
DiamondSmile - Zahnbleaching logo

Reply from DiamondSmile - Zahnbleaching

Thank you for taking the time to describe your experience. We are always happy to receive positive feedback from customers.


Best regards,
Team DiamondSmile

Rated 5 out of 5 stars

Well packaged and good results

Well packaged and good results. I found these from a video online and decided to try them. I tried other whitening products before and whilst some worked, I was always dubious of their quality. The way these were delivered and designed gave me great confidence and the results were satisfactory. Some improvements could be delivery time and some more information in the package, but not enough to bring the rating down. Thanks

September 7, 2022
Unprompted review
DiamondSmile - Zahnbleaching logo

Reply from DiamondSmile - Zahnbleaching

Hey,
Thanks for you review on Trustpilot! We're glad to hear you like the bleaching experience and are happy with the results. I forwarded your improvement ideas to the Team Lead!
Kind regards,
DiamondSmile /J

Show reviews in all languages. (231 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look