Diamond Watches London Reviews 

478
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

I recently purchased a Rolex Cellini Danaos and could not be happier with both the watch and the service I received. From the initial enquiry through to collection, the team were professional, know... See more

Rated 5 out of 5 stars

I couldn’t be more pleased with the service received from DWL. Amber dealt with my initial enquiry by phone and WhatsApp and answered all my queries very promptly and helpfully. Naz looked aft... See more

Rated 5 out of 5 stars

Danny recently helped me with a trade (which initially involved multiple watches, but ultimately came down to a 1:1 trade). He graciously offered me his phone number and promptly responded to all my q... See more

Rated 5 out of 5 stars

Right from the start, Danny and the DWL team instilled confidence in me. I entrusted them to handle the sale of my cherished AP Royal Oak due to personal reasons. Their relentless efforts ensured a sw... See more

Company details

  1. Watch Store

Written by the company

Luxury Watch Trader Specialists in preowned Rolex, Cartier, Patek Philippe, Audemars Piguet, Hublot


Contact info

5.0

Excellent

TrustScore 5 out of 5

478 reviews

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5.0

All reviews

(478)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

EXCELLENT


Just bought a Rolex Submariner watch from DWL Diamond Watches London. Terrific service from Daban and the other boys in the team. So very friendly, polite and helpful. Very competitive price and super quality watch. The whole transaction was very professional, efficient and amicable. A very enjoyable experience. Would certainly recommend them
Colin Crawford

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so excited about my purchase

I’m so excited about my purchase
Henry was the person who helped me find my dream watch .. I can’t wait for my next one
Thank you so much for being so kind , helpful and ready to explain every single detail
It was a great experience and an amazing behaviour
You are doing a great job and got know how to make your clients happy thank you so much I deffo recommend it 👊😍

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great people to deal with.

Great people to deal with and a great service. My watch arrived quickly and was as good if not better than described. I would do business with them again without hesitation.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service & Amazing Deal!

I bought a Cartier Santos from Danny at DWL after spotting a great deal on his Broadcast. Paid in full to lock in the purchase, and it was delivered the next day via special delivery—I couldn’t ask for a better experience! The price was unbeatable, and Danny was more than happy to answer any questions along the way. Absolute pleasure to deal with, and I’ve already recommended him to all my family and friends. I’ll definitely be buying from him again. Highly recommend!

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding experience !



I recently purchased a Platinum Daytona from Diamond Watches London, and I couldn’t be happier with the experience! From start to finish, the service was nothing short of exceptional. Every staff member I dealt with went above and beyond to make the process smooth and enjoyable.

A special thanks to Barry and Danny for their professionalism, expertise, and attention to detail. They were incredibly knowledgeable and made me feel confident and valued as a customer. The watch itself is stunning, and I’m thrilled with my purchase.

If you’re looking for a luxury watch and exceptional customer service, I highly recommend Diamond Watches London. I’ll definitely be back for my next timepiece!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Returning customer and experience always top tier

Bought a few watches off Danny & the guys at Diamond Watches London. Most recently a Cartier Santos for my dad which I managed to get in mint condition for £3k under retail! Prices on the broadcast are unmatched and Danny is a top guy. Thank you for looking after me and now my Dad once again brother 🤝

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Best in the business!

I recently had the pleasure of visiting DWL for the purchase of a Patek Philippe 5167R, and I cannot speak highly enough about the experience. From start to finish, the service was nothing short of exemplary.

Danny possess a deep knowledge of Patek Philippe watches, making the entire process informative and enjoyable. They took the time to understand my preferences and guided me through the various models, explaining the nuances of each timepiece with patience and expertise. I never felt rushed or pressured, and they truly provided a tailored, personal experience that you rarely encounter at other luxury watch retailers.

The boutique itself was elegant and well-curated, with a refined atmosphere that reflects the quality and heritage of Patek Philippe. The attention to detail in both the watch selection and the customer experience was evident from the moment I walked in.

What truly sets Danny apart is their after-sales support. They ensured that I was comfortable with my new watch and provided clear instructions on maintenance and care. Additionally, I received a follow-up call to ensure everything was to my satisfaction—an example of how they go above and beyond for their clients.

If you’re in the market for a Patek Philippe, I highly recommend visiting DWL. They combine luxury with unmatched customer care, making them a standout in the world of high-end watch retail.

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Explorer II Polar

Recently purchased a new watch from DWL and the experience was fantastic. Danny is knowledgable, clearly cares about customer experience and very humble. A slick process and an opportunity to come down to the shop to meet was great. The watch is immaculate and certainly will be coming to Danny again. Thank you

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

I had "Dream watch sourced by Danny at Diamond Watches Londonthe absolute pleasure of buying…

I had the absolute pleasure of buying my dream watch, a pre-ceramic Daytona, from Diamond Watches London, and Danny made the entire experience unforgettable. His expertise, patience, and genuine passion for helping customers find the perfect timepiece were incredible. Danny guided me through every step, ensuring I was well-informed and confident in my purchase. I couldn’t be happier with my new watch and the outstanding service I received. Highly recommend Danny and the team for anyone seeking exceptional service and luxury watches!

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic experience

A fantastic experience. Henry the sales manager was amazing from the enquiry to the actual sale. Henry even met me and directed me to the jewellery shop. Thanks great experience.
Steve Abbey
Scunthorpe

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Best place to buy a watch !

Another deal completed with DWL, always a pleasure dealing with Danny and the boys, I was recommended by a friend and so far have bought 3 watches, all were great value and in first class condition.
I will be back soon

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service, highly recommend

Amazing service. Danny was very helpful both during the sales process but also afterwards when I needed the size changing slightly. Would highly recommend to anyone considering using them.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Daytona

I’ve been looking out for a Rolex Daytona Panda for some time and a friend recommended I speak to Danny at Diamond watches. He was a pleasure to deal with, quick, professional and very welcoming. I got the perfect watch and at the right price, very happy with the overall service.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Danny recently helped me with a trade (which initially involved multiple watches, but ultimately came down to a 1:1 trade). He graciously offered me his phone number and promptly responded to all my questions, including advising me against trading a vintage watch. The honesty was greatly appreciated and the entire staff was courteous and friendly. Once settled, the transaction was seamless. I highly recommend DWL.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Danny and the Team

Met Danny and the team for the first time yesterday. These guys provide a great customer experience from start to finish. No hard sell and nothing was too much trouble. Thoroughly recommend if you need some advice on what to buy at a competitive price!

November 14, 2024
Unprompted review

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