DICE Reviews 

16,570
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share how simple and user-friendly the mobile application is for purchasing event tickets and managing waitlists seamlessly. Attendees also point out the clear event reminders and helpful features that make planning a night out entirely stress-free. People frequently mention that the chosen venues offer great atmospheres and that the entry process feels completely effortless. However, some customers also noted frustration about being forced to download a separate application just to access their purchased event tickets. Reviewers expressed concerns regarding whether this mandatory software installation might eventually require unexpected subscription fees or ongoing payments.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the app is fast, reliable, and... See more

Application

Clients share positive opinions on application, highlighting that the booking process is simple and ticket... See more

Location

Reviewers highlight positive aspects of location, noting that venues are typically easy to find and situated... See more

Service

Customers consistently note positive experiences with service, highlighting well-organized events and a... See more

Booking process

Reviewers mention positive feedback about booking process, finding the platform fast, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was really easy to use and hassle-free. A bit more info about access for people with disabilities would have been helpful at point of sale so we could have avoided a panic on the day about a... See more

Rated 5 out of 5 stars

A very use friendly app to buy gig tickets. Every Thursday there's an update of new events, which is appreciated as you don't need to go searching. Once you've got the tickets there's reminders, a... See more

Rated 5 out of 5 stars

Venue for Beebadobee Pylon album launch was in Hackney Church. Fantastic venue, friendly staff, well organised. Loved the big window & gold panelling behind the band. Beebadobee & her band were brilli... See more

Rated 5 out of 5 stars

Ever thought buying tickets for gigs is too convoluted and opaque. Wish it were simple, transparent and helped you manage your tickets rather than hiding them across multiple apps, new logins, ven... See more


Company details

  1. Event Ticket Seller

Written by the company

DICE is on a mission to get people out more. Download DICE to see what’s happening in your city and streaming in your timezone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(16,570)

3,173 reviews in the last 12 months

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Rated 5 out of 5 stars

Great venue

Great venue, smaller than I had imagined, but that was great too. Good updates from the venue via the app. Lazuli was wonderful, as usual.

October 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Dice over Ticketmaster every time!

Dice is a great platform. Prefer it over Ticketmaster. Organized event, great venue, and an absolutely energized, intimate experience. Leap was exceptional and the opening act, Out In Front, was what we needed to get the energy set for the evening.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

The best

Great interface, simple, clean, intuitive and fast. No fuss over registration and overcollecting data. Honestly best platform to buy tickets for gigs and events, it even includes resell and waitlist without having to go through endless third parties.

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this bunch of clowns

They published the wrong age restriction information which meant we cancelled our trip. The “fan support” is useless and they then refused a refund even though they admitted it was thier fault! I’d avoid them.

October 14, 2026
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Rated 5 out of 5 stars

Amazing location and vibes

Had a great time. The staff and the crowd were great. Will definitely go back. Parking around the area is easy to find. Tip arrive with enough time to search for street parking.

October 11, 2026
Unprompted review
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Rated 5 out of 5 stars

How concert tickets *should* work

Ever thought buying tickets for gigs is too convoluted and opaque. Wish it were simple, transparent and helped you manage your tickets rather than hiding them across multiple apps, new logins, venue apps etc.?

Then you haven't tried DICE! it just works! It does everything you'd expect and it does it amazingly. It is hands down the best way to buy and manage gig tickets. And presented in a beautiful app that looks amazing and is fast and responsive. I wish I could manage every ticket this way. I want my life to work like DICE, I love it!

(Btw if any DICE folk are reading this, I'd happily pay a subscription instead of per-ticket fees, it's THAT good!)

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

All went well via Dice

All went well via Dice. We did not see the codes until 2 hours before the event. The codes cant be screen shot so you have to have the app downloaded. They will not accept multiple tickets on one phone so if you buy multiple tickets, every person needs the app and all the tickets need to be sent to each individual phone. Also important to note that once the ticket has been opened you will not be able to send the extra tickets over to your friends and you only have a 2 hour window to share them. So send the unopened ticket first to the others and once you have only yours on your phone you can then open it.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Concert Booking App

Great concert booking app, especially for smaller and record shop shows. Bookings are easy to make, DICE keep you well informed on upcoming events. Ticket download is so easy on the app.

October 13, 2026
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Rated 5 out of 5 stars

Legit shows, safe tickets

Legit shows. Good ticketing system, a little tiresome because it has a few rules but that's precisely what makes it extremely scam-proof, so I can live with that! Clear instructions and email reminder on the day of the event. Great overall.

October 13, 2026
Unprompted review
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