scam
purchased an item for a certain amount. My bank then contacted me because deitoxil then tried to take a lot more money from my account. I sent emails regarding a refund and the reply said cant get refund as items have already been shipped. But, then it stated elsewhere that it took 2 or more days to be sent. Emailed again and had not had any reply and nothing sent. Scam Scam
Reply from Dietoxil
Hello,
Thank you for sharing your concerns. We’re very sorry to hear about your experience and understand how frustrating this must be.
Please know that we take such matters seriously. Our policy is to process refunds only when items have not yet been shipped. Shipping can sometimes take a couple of days after the order is placed, which might explain the timing you mentioned.
We’d like to investigate your case further and resolve this as quickly as possible. Please contact our support team directly providing your order details so we can assist you promptly.
Your satisfaction is important to us, and we appreciate the opportunity to make this right.
