DigiCert, Inc. Reviews 305

Many thanks to Fadia. She was very helpful.

Great customer service experience. Mina was very helpful, professional, and resolved my issue quickly. Everything was handled smoothly and efficiently. Highly appreciated!”

every time i start a chat looking for help and coordination the team is very helpful and prompt & positive reply, my last conversations with Simon, Leona, Palesa is very helpful and the query or clarification is immediately resolved

Valerie was awesome when assisting me with org verification.

Very helpful in getting my business verified. Given the nature of how our company is registered with different legal and operating names, it was confusing to get through the verification process. The support staff, specifically Kaythlynne Dennis, was amazing at walking us through the process.

I recently had the opportunity to speak with Valerie from DigiCert’s validation chat support, and I wanted to take a moment to express my sincere appreciation for the exceptional assistance she provided. Valerie was incredibly patient, professional, and resourceful throughout our interaction.

She took the time to clearly explain the entire validation process, carefully identifying which steps were missing on my end and guiding me through each one in a thorough, step-by-step manner. What stood out most was her willingness to remain on the chat while I navigated through my emails and gathered the necessary information; something I truly appreciated, as it made the experience far less stressful.

Valerie’s dedication to ensuring I fully understood the process and her commitment to helping me resolve my issue did not go unnoticed. Her level of support reflects very positively on your team.

Thank you very much, Valerie, for your outstanding service. Please keep up the excellent work!

My experience with Digicert has always been a positive one. Today my agent was Mitch Keyster; he was very helpful and patient.

Great support experience on Digicert Validation Chat!

Digicert is by far the best public Certificate Authority in terms of support they offer.
Validation experiences are always smooth and any escalations are handled quickly through live chat.
Mitch Keyster in particular helped us greatly.

I worked with Valerie, who was exceptionally patient and tolerant with me and provided answers to all my problems.

Super fast, super easy, and friendly! I quickly obtained my certifcation after verification with Rashid Asvat. He made the process super fast and easy.

Great experience with Sarah Chaleva from Digicert's validation team. Swift response & action. Thank you.

Cool. Super happy with their service and support team, especially Rashid Asvat's support was fast and top notch.

Issue with approval of renew certificate. Had a chat with support employee Wagiedah. Solved within minutes. GREAT support from Digicert as always :-)

Wagiedah was very helpful and solved my problem with revalidating our company.

Please dont start with AI chatbots!

Very responsive and highly competent customer service. Following an issue with a certificate, Nathan Min took charge of the case and resolved it in a very professional and efficient manner. A big thank you to him and to DigiCert.

Didn't get my organization validated but the individual on the other end of the chat (Valerie) was kind, professional, expedient, and most importantly just very lovely to chat with. Thank you for your help Valerie!

Valerie has been awesome and super quick to support my issue. I woul recommend her :)

Absolutely love working with this Company. Valerie with support was very helpful and provided excellent customer service and helped us turn around a request in record time. Kudos to Digicert for being a great company and hiring Valerie!

Valerie was very helpful in validation department. She assisted in get our SSLs revalidated for our Company name change