Digi Italia Reviews 

277
•
TrustScore 3 out of 5

3.1

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Company details

  1. Phone and Internet Service
  2. also in
  3. Mobile Network Operator
  4. Telecommunications Contractor

Written by the company

Il Gruppo DIGI è uno dei protagonisti nel panorama europeo delle telecomunicazioni integrate. La nostra missione è offrire soluzioni di connettività ad alte prestazioni, accessibili e pensate per rispondere concretamente alle esigenze dei nostri clienti. Lo facciamo attraverso infrastrutture in fibra ottica di ultima generazione e tecnologie all’avanguardia, puntando sempre sull’innovazione e l’efficienza. Con solide radici in Romania, DIGI ha saputo trasformare il proprio modello di business in un esempio di eccellenza operativa, estendendo con successo le sue attività in cinque Paesi europei: Italia, Romania, Spagna, Portogallo e Belgio. Presente in Italia dal 2010, DIGI ha introdotto i servizi di telefonia mobile DIGI, operando come MVNO (Mobile Virtual Network Operator). Siamo tra le poche realtà che hanno scelto di portare il know-how sviluppato nel mercato romeno in contesti altamente competitivi e digitalmente evoluti come quello italiano, consolidando anno dopo anno la fiducia di un numero crescente di utenti.


Contact info

3.1

Average

TrustScore 3 out of 5

277 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(277)

51 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst Provider ever.

Worst Provider ever.
Slow and unflexible.
The limit your data transfer even if you paid unlimited.
Service seems like 1st generation AI Bots programmed by russian or indian 2nd Hand Programmers.

Don't recommend to use.

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

excellent offers

we saw your offers in EU countries.. affordable plans for decent internet speeds.. we truly want Digi to enter the Morocco market ASAP.. we hope

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very Good digi Fibra Italia

Today Giorgio help me to do wife 10gb digifibra Italia. He is very Good. Call Giorgio for everything 3533125341.

September 10, 2025
Unprompted review
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Reply from Digi Italia

Hallo Nosa,

Thank you for your feedback, we really appreciate it. For any questions or whenever you need support, please don't hesitate to contact us on 4077 or on Facebook or Instagram.

Thank You,
DIGI Team

Rated 5 out of 5 stars

definitely the best one in italy

definitely the best one in italy, prices are very competetive and the customer service is quite accessible either thru call or social media, with clarifying your queries rapidly

August 29, 2025
Unprompted review
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Reply from Digi Italia

Hello Hakan,
Thank you for your positive feedback, we really appreciate it. ☺️ For any questions or whenever you need support, please don't hesitate to contact us on 4077 or on Facebook or Instagram.

Thank you,
DIGI Team

Rated 1 out of 5 stars

I’ve just been scammed by this company

I’ve just been scammed by this company! Bought a SIM card that says activated but doesn’t work! Been waiting for a call back from the company for two days that simply not coming! Will never use them again and will post on all platforms for folks to keep away from them!

December 21, 2024
Unprompted review
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Rated 2 out of 5 stars

Beware of extra charges in European roaming

My experience with Digi mobil Italia hasn't been great. The retailer in Viareggio who sold me the sim card charged me €20 instead of € 10 and didn't explain anything about the plan i was buying. I reported this to Digi mobil and after nearly a month I haven't been refunded. The network works ok in Italy but if you go to the UK you will be charged for roaming unlike Vodafone, Wind or Tim if you are paying for a monthly plan or bundle roaming is included . In the UK you will not be able to call or receive calls as you will charged . Digi mobil is ok only if you stay in Italy.

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Data stopped working a couple days…

Data stopped working a couple days after purchase, with less than 1 of the 100 GB used (according to their own account info). Phone number still worked though.

No response from customer service.

I'd do a chargeback if it was slightly more money. Also unsure if the reseller also deserves to be punished for DigiMobil's scam. Also possible I paid with cash, like a dummy.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great coverage all over Italy

We bought the SIM card for the period we are spending in vacation in Italy. we had no problems using it, the customer service helped us promptly, good english speakers.

June 19, 2023
Unprompted review
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Reply from Digi Italia

Hello Simona, thanks for your review!😊 We sincerely appreciate your positive feedback.

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Rated 1 out of 5 stars

They are Scammers so stay away

They are Scammers so stay away. Unlimited offer it's not unlimited. Internet it's slow down and then they block your card forever and not give money back. Costumer service is rude. Never ever buy unless you wanna be scammed and loose money. Don't know how government allow exist such company on market.

July 20, 2021
Unprompted review
Rated 1 out of 5 stars

Recharge SCAM

Recharge SCAM
€ 15 unlimited plan SCAM

I bought the unlimited € 15 plan, when I recharged, the company said I only had €14.93, and did not let me get another unlimited plan.

I wonder what the heck happened with my 0.07 cents??

Bunch of crooks!

It is a small amount, but with this, it is clear that the company tries to scam you into buying more credits, which is quite lucrative since they do not accept any payments under € 5.

I wonder why the Italian State allows such scam to keep going? The State should do something tho prevent companies from doing such ludicrous scams with their customers.

That's unacceptable and this company should refund me ASAP

April 7, 2021
Unprompted review
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