Al momento va bene! Andrebbe specificata meglio la differenza di prezzo fra l'acquisto on-line e quello in negozio. Non sarei andato in negozio e avrei risparmiato 10 €.
Company replied
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See what reviewers are saying
Installation of mobile app not possible & ZERO support answers. If you are reading this, let me know where to contact you to get this all sorted out! New information here: I will update the Rev... See more
Company replied
So far, I can only say that it was very good, the price was very competitive and certainly better than most of the LARGE OR WELL KNOWN competitors that they have.
Company replied
Its so easy to use cuz i ordered a sim online it s so fast and activated rapidly. Also great internet speed.
Company replied
Company details
About 1Mobile
Written by the company
1Mobile è l’operatore di telefonia che da 17 anni è sinonimo di semplicità, chiarezza e affidabilità tra i primi a lanciare il servizio in 5G
Con 1Mobile puoi scegliere tra una vasta gamma di offerte per tutte le tasche e per ogni necessità potendo confidare sempre sulla stabilità di un rete - quella di Vodafone - che è stata identificata come migliore rete mobile in Italia.
Ti diamo 10 Buoni motivi per scegliere 1Mobile e per fare davvero la differenza:
- Tantissimi GB in 5G a disposizione tutti i mesi nella tua offerta + quelli che ti regaliamo noi dal 3° mese per premiare la tua fedeltà!
- MINUTI ILLIMITATI
- Rete 5G che è sinonimo di velocità, affidabilità e innovazione
- Hotspot incluso e gratuito
- App 1Mobile chiara e semplice per avere tutto sotto controllo, GB, Minuti e credito residuo
- Nessun vincolo di durata – zero penali – nessun costo nascosto
- Rete di vendita capillare distribuita su tutto il territorio nazionale, trovi facilmente il punto vendita vicino a casa tua!
- Segreteria telefonica GRATUITA
- Call center a tua disposizione con assistenza dedicata
- Serietà e competenza delle persone che lavorano per assicurarti una servizio sempre al top!
Ti aspettiamo! il Team 1Mobile
Contact info
Italy
- www.unomobile.it
4.1
Great
8K reviews
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Awful service and costumer support
November 22, 2025
Reply from 1Mobile
We are sorry for what you have reported but we have received several requests for assistance via email which have been promptly responded to. In order to verify, we kindly ask you to reply to the email sent, providing all the necessary details. 1Mobile Team
Reply from 1Mobile
Thanks for your feedback!
1Mobile's Team
So far SO GOOD.
So far, I can only say that it was very good, the price was very competitive and certainly better than most of the LARGE OR WELL KNOWN competitors that they have.
December 17, 2025
Reply from 1Mobile
Thanks you so much for the appreciation. 1Mobile's Team
assistenza inesistente
assistenza inesistente. in serata e nei weekend è impossibile chiamare l'assistenza, e quando ci si riesce, attese interminabili
July 14, 2025
Reply from 1Mobile
Siamo spiacenti per l'anomalia riscontrata. Le chiediamo cortesemente di rispondere alla mail inviata, fornendo tutti i dettagli necessari per una pronta verifica. Il Team 1Mobile
difficile verificare manualmente la sim
I am an immigrant, and could not use the automatic verification for the sim card. But the manual verification only accepts too low quality pictures, i had to send it 3 times for it to be readable.
March 19, 2025
Reply from 1Mobile
We are sorry to hear about the difficulties you encountered in activating your SIM card. We remind you that our customer care service is also available at the email address servizioclienti@unomobile.it. Please note that the pricing list for international calls from Italy are available on our website by clicking on any monthly plan page at the "Destinazione - Cerca il Paese" menu. The 1Mobile Team
Setting of password not possible…
Installation of mobile app not possible & ZERO support answers. If you are reading this, let me know where to contact you to get this all sorted out!
New information here:
I will update the Review, if you can adress the problem.
No matter if i try on the mobile App or on the Website, first step "Please enter 1Mobile number" i enter my number and get a Code by sms. From there i can choose and confirm a password, but it never gets further because a not specified error in the software handling it - i cant be just my problem. So ALWAYS when i enter the Code first and while i proceed to entering a password and confirm it, another Code is sent to me by sms, probably (i dont know) disabling the one i just entered in the background and throwing the error.
I will need to sign up for to buy an Internet plan - if theres another way to do that (like USSD or similar) you can let me know!
Cheers!
January 27, 2025
Unprompted review
Reply from 1Mobile
We are sorry to hear about the difficulties you encountered in downloading our App. Please provide us with all the data to check further and get back to you. The 1Mobile Team
Reply from 1Mobile
Great! Thanks you so much. 1Mobile's Team
RETE INTERNET DISARMANTE
RETE INTERNET DISARMANTE, IMPOSSIBILE AVERE UNA CONTINUITA' DI RETE, NON CI SI PUO' AFFIDARE
December 16, 2024
Reply from 1Mobile
Siamo spiacenti per l'anomalia riscontrata. Le chiediamo cortesemente di rispondere alla mail inviata, fornendo tutti i dettagli richiesti in modo da poter effettuare una pronta verifica. Il Team 1Mobile
I'm happy to be 1 mobile customer.
October 18, 2024
Reply from 1Mobile
Thank you so much! 1Mobile's Team
I had no internet network for days
May 21, 2024
Reply from 1Mobile
Did you check that the APN was set correctly? 1Mobile's Team
Reply from 1Mobile
Thanks! 1Mobile's Team
Internet lentissimo...
May 2, 2024
Reply from 1Mobile
La rete sulla quale ci appoggiamo è Vodafone che non ha problemi di lentezza, per cui è probabile che sia qualcosa di temporaneo. Il Team 1Mobile
Its so easy to use cuz i ordered a sim…
Its so easy to use cuz i ordered a sim online it s so fast and activated rapidly. Also great internet speed.
April 30, 2024
Reply from 1Mobile
TOP! Thanks, 1Mobile's Team
Speed 5g 120 7,90€
Al momento va bene! Andrebbe specificata meglio la differenza di prezzo fra l'acquisto on-line e quello in negozio. Non sarei andato in negozio e avrei risparmiato 10 €.
April 13, 2024
Reply from 1Mobile
Grazie di cuore per il feedback, il Team 1Mobile
Reply from 1Mobile
TOP! Grazie di cuore, il Team 1Mobile
Reply from 1Mobile
Thank you so much! 1Mobile's Team
Internet sul tablet si blocca sempre……
Internet sul tablet si blocca sempre… penso che cambierò gestore!
February 10, 2024
Reply from 1Mobile
Quello che segnala è molto strano, la rete è Vodafone la più affidabile e stabile d'Italia. Il Team 1Mobile
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