Diginrecords Reviews 243

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4.9

Record Store

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting that items arrive in perfect condition and are exactly as described. Many appreciate the competitive pricing and the impressive selection of music available, including rare finds. The delivery service is frequently highlighted for its speed and secure packaging, ensuring products arrive safely. However, some customers were not happy with the quality of certain products, such as a t-shirt made from cheap material or records with wrinkled inner sleeves. A few people also mentioned issues with delivery, including longer than expected times or damaged record sleeves upon arrival.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers highlight that items are... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the quick, polite,... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the excellent condition of records... See more

Price

Users describe positive interactions with price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Dig in Records is getting it 'right', every time!!! An amazing catalogue of genres of music across the decades. Competitive prices along with mint condition tunes. Fast delivery and quick response w... See more

Used Dig In records for the first time recently. Ordered two double albums and both arrived in perfect condition with no dings or creases on the covers. They used excellent quality heavy duty mailers... See more

I’ve made many vinyl purchases from Dig In, both new releases and pre owned. Justin and Chris are just fantastic. Passionate about music and this is infectious. Happy to provide recommendations Go... See more

I’ve been using Dig In Records for a couple of years now and I’m really impressed with their record stock and availability of products that suit my taste. The records I’ve purchased have are of the hi... See more

Company details

Record Store

Written by the company

Online independent vinyl record and CD store based in Woking, Surrey. We stock both new and used vinyl and CDs from pre order to rare music collectables. We buy and sell records, CDs, posters and other band merch.

Contact info

4.9

Excellent

243 reviews

5-star

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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Aug 5, 2025

Excellent service

Item arrived well packed with super quick delivery. Excellent choice on website too

July 28, 2025

Aug 5, 2025

Quick delivery and great service.

July 28, 2025

Aug 5, 2025

Great :)

Great shop – vinyl arrived super fast – thanks!

July 29, 2025

Aug 4, 2025

Easy to order

Easy to order. Very quick turnaround. Great product. Thanks

July 28, 2025

Aug 1, 2025

Excellent rapid delivery and record in fine condition

I found a rare live recording I wanted. The as new vinyl arrived promptly in mint condition. Tracking of package was easy.

July 25, 2025

Aug 1, 2025

Great service.

Ordered on Friday, arrived on Monday. Can’t ask for better than that.

July 25, 2025

Jul 14, 2025

Good product

June 30, 2025

Jul 7, 2025

Great record company good service

June 30, 2025

Jul 7, 2025

Came placed in safe place .

June 30, 2025

Jul 7, 2025

Excellent customer service support with…

Excellent customer service support with my order. I have used Dig In previously and their prompt delivery and website is first class. Preferred over other stores.

June 30, 2025

Jul 4, 2025

Item was perfectly described

Item was perfectly described. Well packaged with good delivery speed. Cheers!

June 25, 2025

Jul 3, 2025

Good quality products packaged well and…

Good quality products packaged well and delivered in good time.

June 26, 2025

Updated Jul 22, 2025

Top customer service 👌

You let me know one of my records was delayed, gave me option to have them delivered separately or together, and gave me £5 credit as compensation for delay. Top customer service 👌

June 26, 2025

Jul 2, 2025

The ease of ordering

June 25, 2025

Jul 2, 2025

Great music Great packaging getting it…

Great music Great packaging getting it to you Means a lot to me Thank-you, Robert

June 24, 2025

Jul 1, 2025

Great place to shop and always I…

Great place to shop and always I interesting chatting with the owners about any recommendations.

June 24, 2025

Jun 13, 2025

Great packaging

Great packaging. Item arrived in great condition as described.

May 30, 2025

Jun 9, 2025

Arrived in immaculate condition

Arrived in immaculate condition, competitive prices, really happy and will buy again.

June 2, 2025

Jun 7, 2025

Packed quite well

Packed quite well, be good if shops posted earlier so you get the new release on the Friday when stuff comes out.

May 29, 2025

Jun 3, 2025

Very well packaged item and Dig in…

Very well packaged item and Dig in records responded to my email, requesting an update to postal address. Reasonable postage fees too.

May 27, 2025

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