Purchased Windows 11 Pro + Office 2024 bundle. Installation was simple, and key worked on 1st try for Windows. Office did give me some issues, after uninstalling and reinstalling with a new Key from D... See more
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Company details
- #5 of 32 best companies in Computer Software Store
Written by the company
Keys for Soft
Contact info
United States
- digitalkeysbox.com
Replied to 20% of negative reviews
Typically replies within 1 month
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Issue Resolved
Ultimate, what made the experience good was that the issue was resolved. However, it would be a 5-star if the issue had never surfaced.
Easy installation and great customer service follow-up.
I purchased a set of Windows 11 Pro and Office 2024 Professional. I had 1 minor problem activating the Windows 11 Pro, which I used to upgrade my HP laptop from Home to Pro. James (Customer Service) quickly responded to my email and gave me clear instructions on how to resolve it. He also answered all of my questions quickly and friendly. The Office 2024 Professional installed and activated without problems. It was a smooth and quick process, so I ordered a second set of Windows 11 Pro and Office 2024 Professional for my daughter's laptop.
Excellent customer service
I bought MS Office standard edition and then a few days later I noticed they had the Professional version for the same price. I emailed the company to see if I could exchange one product for the other and I received an immediate response with the code to download and install the pro product. I was very impressed and will continue to purchase from this company in the future, with confidence.
Easy process
Easy process. I deducted one star because the original keys for both programs did not work. That said, once I reported the issue a new key was provided and it worked. Customer service was great they addressed the issues promptly. I would recommend you.
Resolved activation issues with Microsoft
I had activation issues with Microsoft, of course, and support resolved both for me efficiently, expeditiously and professionally. I checked with TrustPilot before I made the purchase and DigitalKeys lived up to their hard-earned reputation for dependability and integrity. Very happy consumer!
Not an easy installation
IT took me numerous times before I made a successful installation where I could find. the Office 2024 programs on my computer. However support did respond promptly a number of times until I finally found the OFFICE programs on my start menu,
Purchased the product
Purchased the product - Had some issues deleting the older version before installing the newer version - contacted Support via the link provided - step by step instructions were quickly provided to resolve the issue - after following the instructions, the new version of MS Office installed successfully.
Very quick delivery and great price
Very quick delivery and great price. Had a problem with activation but support fixed it within minutes.
Tech support was great from James
Tech support was great from James. He explained all things to assist me in getting the software to load.
Very good service
Very good service. The product they provide are genuine. When I had issue, they helped me instantly. Would love to buy future products from them
Very knowledgeable and responsive
Very knowledgeable and responsive. Solved the problem in one email.
Another great software purchase with…
Another great software purchase with DigitalKeysBox at a fantastic price!! Outstanding support team that responds quickly to any contact through email!!I have made 6 purchases over a two month time frame and all purchases worked out very well!
Don't Trust this Company
They wanted me to use the link provided in the email to download the version of Office, which seems weird. And when I asked for a refund, they wanted me to provide a screenshot of the invalid key. Don't trust this company and don't waste your time and money with them.
MS Office software activated
MS Office software activated without issue, received excellent customer service. I won’t hesitate to do business with them in the future.
The purchase was promptly delivered
The purchase was promptly delivered. Problems encountered during software installation was quickly resolved within hours
I bought Microsoft Office lifetime…
I bought Microsoft Office lifetime license. No issues for a month. After a month Microsoft told me to validate my codes and it was not working. I contacted DigitalKeyBox and got activation code in couple of hours. Hopefully it will work
DigitalKeysBox assistants were very helpful
DigitalKeysBox assistants were very helpful when having issues with installation of Windows 11 Pro and Microsoft Office 2024.
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