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Digitalpiano.com Reviews 

3,176
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Des conseils au top et un service après vente à l'écoute. Un site ultra fiable où vous pouvez acheter les yeux fermés. Merci Digital-Piano ! -------------------------------------- Top advice a... See more

Rated 5 out of 5 stars

I picked Digitalpiano based on the price. The website experience was clean and simple, delivery was delayed few days due to the fact I forgot to add street number, hence the shipping company was had t... See more

Rated 5 out of 5 stars

Although I had to buy it online since I am living in a city where DigitalPiano.com doesn't have a showroom, it was a pretty smooth purchase and I am happy with my Kawai CA901 model. The price was also... See more

Rated 5 out of 5 stars

The price (Yamaha digital piano) and easy way to order are good. The Delivery have an issue, it took 2 days more than DHL showed in tracking system, not precise and it should be corrected as we need t... See more

Company details

  1. Musical Instrument Store
  2. also in
  3. Conservatory Specialist
  4. Music Store
  5. Piano Store

About Digitalpiano.com

Written by the company

Digitalpiano.com is an independent company within the Juhl-Sørensen group, where we put 100% effort into giving our customers excellent service, broad selection, and reasonable prices.

Our webshop is the primary platform through which sales are conducted in Europe, but we also invest in local stores, so that we can be nearer to our customers. Our vision since 1895 has been to inspire everyone to play and enjoy music through the piano.

Our philosophy of music and our passion for keys is summed up by our slogan "Play Piano!"

We strongly value professionalism, service, credibility, and passion for pianos and music. Our skillful team is driven by a love for music and our hope is that we can inspire people to play piano all throughout Europe!

Showrooms

Visit one of our Showrooms in Copenhagen, Aarhus, Stockholm or Helsinki today.

Welcome to Digitalpiano.com and #playpiano already today!

We are here for you!

Written by the company

We're commited to our customers
We have a longstanding commitment to treat all customers with respect, support, and kindness
125+ years of experience
We are a family owned business through 4 generations. We will also be here tomorrow!
Our values
We strongly value professionalism, service, credibility, and passion for pianos and music.
Showrooms
Today, we have local Showrooms in Copenhagen and Aarhus

Fast Delivery · Reliable Courriers

If product is in stock, we ship within 24 hours!

· GLS · DHL Freight · Brink Transport · Piano-Express

Contact info

Promotion box for Digitalpiano.com

Top Brands · Top Customer Service

Yamaha, Kawai, Roland, Sonora, Nord, Hafnia and many more...

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(3,176)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

The price (Yamaha digital piano) and…

The price (Yamaha digital piano) and easy way to order are good. The Delivery have an issue, it took 2 days more than DHL showed in tracking system, not precise and it should be corrected as we need to stay at home to receive it. But overall it was a good purchase

September 9, 2024
Rated 5 out of 5 stars

Fast delivery, great price, good communication.

I've ordered new Yamaha CK61, that had a good discount there. When I've received an Email, I've noticed that delivery date is different, because CK61 became out of stock. If didn't message them, but I stead about an hour later I got an Email from an employee, that they do have one in stock and will ship it ASAP. Got it delivered to the Netherlands around 3-4 days later.

July 17, 2024
Rated 4 out of 5 stars

Great service, highly recommend

I received the product in very good condition. I did have a hiccup where my order wasn’t shipped on the estimated time frame and I had to reach out to nudge the process. But I got response very quickly and it was resolved very quickly.

June 6, 2024
Rated 3 out of 5 stars

Too long delivery

It was easy to buy the piano and the instrument seams to be good, but the delivery took way too much time. I ordered the piano the 28 of April but I did not get it until the 22 of May.

April 30, 2024
Digitalpiano.com logo

Reply from Digitalpiano.com

Hi Christoffer

Thank you for your honest review!

We are extremely sorry about this long delivery carried out by DHL Freight. I can see, that the order was sent on April 30th (after payment was received), so 17 working days delivery time is WAY TOO LONG when DHL Freight expect 4-10 working days delivery.

We hope, however, that the Piano will bring much joy for many years,

All the best
Digitalpiano.com

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